As you ascend from a Project Manager to a Project Executive, the dynamics of your role undergo a significant transformation. This journey is not just a promotion; it's a shift in the very essence of your leadership. You, who have been a beacon of problem-solving, now face a new challenge that could determine your success or failure in this elevated role.
The Crux of Leadership Transition:
- Why the Promotion? You earned your stripes as a Project Manager through your exceptional ability to solve problems, drive profitability, and achieve customer satisfaction.
- The Leadership Paradox: However, as a Project Executive, your role evolves. You are no longer in the trenches solving problems. Your focus shifts to overseeing Project Managers and guiding them.
The Problem Solver's Dilemma:
- Beyond Direct Solutions: The transition requires a change in approach. It's no longer about being the front-line problem solver.
- Coaching Over Solving: Your task is to nurture and develop the problem-solving skills of your Project Managers, effectively becoming a coach rather than a direct intervenor.
Avoiding the Micromanagement Trap:
- A Common Misstep: Many leaders, accustomed to being hands-on, struggle with this shift and inadvertently fall into micromanagement. This not only leads to personal stress but also hampers the growth and development of their teams.
- The Ripple Effect: Micromanagement can lead to frustration among team members, creating a stifling environment that impedes innovative thinking and growth.
- Your New Role: To navigate this change successfully, you must become adept at coaching your team in problem-solving.
- A Guiding Framework: I’ve developed a straightforward, 7-step process to assist in this transition, transforming every problem your PMs bring to you as a coaching opportunity. Use it whenever someone comes to you with a project problem to help them think through how to solve the issue.
The 7-Step Problem-Solving Framework:
- Identify the Problem: Understanding the core issue. Ask: “What is the problem?”
- Assess the Severity: Evaluate the urgency and impact. Ask: “How serious is the problem?”
- Timeframe Analysis: Determining how long the issue has persisted. Ask: “How long has the problem been going on?
- Client Impact: Gauging the effects on client satisfaction and relationships. Ask: “What's the impact on the client?”
- Team Dynamics: Assessing the influence on other employees, subcontractors, and suppliers. Ask: “How is it affecting other employees, subcontractors, and suppliers?”
- Intervention: Deciding who is best equipped to handle the situation. Ask: “Who should solve this problem?”
- Action Planning: Outlining the next steps for resolution. Ask: “What are the next steps?”
- Resisting the Urge: In your role, you’ll likely grasp problems and solutions quicker than your team. However, it's crucial to resist the urge to solve them directly.
- Empowering Your Team: Instead, focus on guiding your Project Managers through this process, enabling them to discover and implement solutions independently.
The Art of Patient Leadership:
- Listening and Guiding: You encourage a culture of learning and self-reliance by listening attentively and being patient.
- Watching Your Team Thrive: This approach not only addresses the immediate problem but also fosters a capable, confident, and empowered team.
Embracing your role as a coach and facilitator rather than a direct problem solver is the key to successful leadership at the executive level. By guiding your team through a structured problem-solving process, you solve immediate issues and cultivate a more robust, self-sufficient team poised for growth and innovation.
Civil Engineer/Construction Manager @ Next Gen Developers | Project Management
11moJust on point your 7 steps. Have been applying some of them, but I guess this here just added more juice into my glass. Thank you for sharing.
I Help You Maximize The Value Of Your Business Before Selling | Focus on Sell-Side M&A | Serving Lower Middle-Market Business Owners in California
1yExceptionally well presented. Another added value of adopting and following these leadership skills is the increase in value it brings to the business and therefore the owners and those that receive shareholder distributions.