Enhancing Device Management and Compliance: Insights from Zyxel and Friendly Technologies

Enhancing Device Management and Compliance: Insights from Zyxel and Friendly Technologies

The webinar highlights the integration of device management protocols with regulatory compliance standards, offering expert insights from Zyxel and Friendly Technologies.

Key Highlights:

TR-069 and TR-369 Protocols:

The webinar explored adherence to Broadband Forum standards, particularly TR-069 and its next-generation version, TR-369. Both companies stressed these protocols' critical role in remote device management and interoperability, reaffirming their commitment to ensuring product compliance for seamless integration and management.

Unified Device Management:

The discussion covered how Friendly Technologies’ platform supports a wide range of device types and protocols, including fiber optics, LTE, 4G, and 5G routers. The platform offers flexible deployment options—on-premise, in private or public clouds, or as a SaaS solution. It is designed to manage millions of devices globally, demonstrating its scalability and versatility.

Proactive Diagnostics and Resolution:

The webinar highlighted advanced features of the device management platform, including proactive diagnostics, firmware upgrades, and issue resolution without needing on-site technicians. It also showcased tools for Wi-Fi management, user experience scoring, and business intelligence (BI) reports that aid in optimizing performance and reducing churn.

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