Enterprise Technology News for the Week of June 7th
Solutions Review
Solutions Review is a collection of business software resource sites that assists executives on their buying journeys.
The editors at Solutions Review have curated a "greatest hits" collection of noteworthy enterprise technology news from the week of June 7th.
Keeping tabs on the most relevant enterprise technology news can be time-consuming. To help, the Solutions Review editorial team has summarized some of the week's top headlines in the marketplace from various categories, including cybersecurity, data management, ERP, marketing technology, and more.
Enterprise Technology News for the Week of June 7th
Amplitude Announces the General Availability of a Snowflake Native Offering
Amplitude, a digital analytics platform, announced the general availability of its Snowflake native offering. With this new solution, companies can leverage Amplitude's product analysis capabilities without their data leaving the Snowflake ecosystem, which makes it easier for companies to understand customers, build better products, and promote business growth. For example, the combined capabilities of Amplitude and Snowflake will make it easier for organizations to bring product and customer insights together to maintain privacy, security, and compliance requirements.
Asigra Announces the General Availability of SaaSAssur to Cover Gap in SaaS Data Protection
Asigra Inc., a leader in ultra-secure backup and recovery, announced the general availability of SaaSAssure, a powerful SaaS-based data protection platform designed to provide comprehensive data recovery for SaaS applications. The protection spans beyond the ‘Big Three’ SaaS applications of Microsoft 365, Google Workspace, and Salesforce to include a multitude of line-of-business (LoB) applications used by organizations globally.
Cisco and Splunk Announce Integrated Full-Stack Observability Experience for the Enterprise
Cisco recently revealed the first of its innovative integrations with Splunk, a Cisco company. The integration is part of the organization's ongoing efforts to combine its market-leading observability technologies to accelerate full-stack observability for the entire enterprise. Through the full-stack observability journey, organizations can unlock unified visibility across any environment (on-premises, hybrid, and multi-cloud) and any stack while harnessing powerful real-time analytics for faster, more accurate detection, investigation, and response.
Cognizant and Nexthink Detail Their New Collaboration
Cognizant has announced a new partnership with Nexthink, a digital employee experience management solution provider. The collaboration aims to "transform" enterprise digital experience operations using Cognizant's WorkNEXT platform. As part of that plan, Cognizant will apply its digital workplace services and tools to Nexthink's flagship product, Nexthink Infinity, creating a new joint offering, Cognizant WorkNEXT Workplace Intelligence. This joint solution will help clients provide seamless, reliable experiences to employees across devices and applications.
Cohesity Offers Customers More Choice and Energy Efficiency with AMD EPYC CPU-Powered Solutions for Modern Data Security Infrastructure
Cohesity, an AI-powered data security and management solution provider, has announced that Cohesity Data Cloud now supports AMD EPYC CPU-powered servers, offering customers even more options for modern data security and management. As a result, customers can now deploy and run Cohesity Data Cloud on AMD EPYC CPU-based all-flash and hybrid servers from Dell, Hewlett Packard Enterprise (HPE), and Lenovo.
ConnectWise Announces Massive Updates Across Product Line
ConnectWise, a vendor for Managed Service Provider (MSP) technology, revealed a broad range of product innovations and enhancements across the company’s cybersecurity and data protection portfolio during this week’s IT Nation Secure event. Ameer Karim, EVP and GM of Cybersecurity and Data Protection at ConnectWise, says, “As a trusted partner of the MSP community and their hundreds of thousands of clients, ConnectWise feels obligated to constantly evolve the tools and services needed to defend against today’s dynamic threats. All the product advancements we highlighted at IT Nation this week are proof of our commitment to providing expertise, streamlining processes, and delivering innovative solutions.”
Contentstack Launches New Tools and Capabilities for its Solution Suite
Contentstack—a headless CMS and composable DXP provider—has announced new solutions and capabilities to help companies address digital marketing personalization challenges, streamline processes to support scale, and more. The updates include the launch of Contentstack Personalize and the Contentstack Brand Kit, alongside expanded Contentstack Academy offerings and the debut of an AI Accelerator program. Contentstack Personalize is designed to create tailored experiences with A/B/n Testing and segmentation. Meanwhile, the Brand Kit expands the CMS with a repository of brand assets and voice profiles to help users shape AI content's tone, style, language, and flexibility.
Databricks Doubles Down on Delta Sharing Open Ecosystem With Product Innovations and Strategic Partnerships
Databricks, the Data and AI company, announced new and expanded strategic partnerships for data sharing and collaboration with industry-leading partners, including Acxiom, Atlassian, Epsilon, HealthVerity, LiveRamp, S&P Global, Shutterstock, T-Mobile, Tableau, TetraScience, and The Trade Desk. Databricks' investments in its open data and AI ecosystem enable customers to efficiently collaborate across platforms and unlock AI innovation.
Microsoft Shares Details on the Microsoft Dynamics 365 Contact Center Solution
Microsoft has announced the Microsoft Dynamics 365 Contact Center, a Copilot-first contact center solution designed to deliver generative AI functionalities to every customer engagement channel. The standalone Contact Center as a Service (CCaaS) solution will be generally available on July 1st and launch with next-generation self-service tools, intelligent unified routing to steer incoming requests to the agent best suited to help, and AI-based, real-time reporting. Companies can use this platform to optimize their contact center operations across support channels, maximize current investments, and connect to their preferred CRM system.
Salesforce Introduces New and Expanded Features for Sales Teams
Salesforce recently announced new features to make sales calls more productive. The additions include generative AI for Einstein Conversation Insights (ECI), Sales Signals, and new Einstein Copilot actions for Sales Cloud. These tools are grounded in a CRM context and use AI technologies to improve how salespeople prepare for, conduct, and follow up on calls with customers and prospects. Sales Signals and the new Einstein Copilot for Sales actions will be generally available in the summer of 2024, while the GenAI tools for Einstein Conversation Insights are available now.
SAP is Embedding Business AI Throughout its Enterprise Solution Suite
As part of its annual SAP Sapphire conference, SAP detailed new generative AI innovations and partnerships to help the company showcase its evolving AI efforts. For example, SAP is embedding Business AI across its enterprise solutions, equipping users with in-depth insights. Specific tools include AI-generated reports in SAP SuccessFactors, forecasting capabilities in the SAP Sales Cloud suite, and the addition of large language models Amazon Web Services, Meta, and Mistral AI to its generative AI hub. These features will make it easier for businesses to develop generative AI use cases for their SAP applications.
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SecurityBridge Launches SecurityBridge Platform for SAP BTP
SecurityBridge, a leading global provider of SAP security solutions, this week announced the launch of the SecurityBridge Platform for SAP BTP. “The SecurityBridge Platform for SAP BTP sets a new standard for comprehensive security in the SAP cloud environment,” said Holger Hügel, Product Management Director, SecurityBridge. “Our platform addresses the critical needs of SAP customers, whether exploring SAP BTP as part of their cloud transformation strategy or enhancing collaboration with external business partners and supply chains. This new platform will provide the transparency and control needed to secure external access effectively.”
Zoho Unveils New Features for Developer Platform
Zoho, a global technology company, has unveiled multiple enhancements to its professional developer and application features. These include early access to new services in Catalyst by Zoho, a pro-code platform for helping developers build, test, and launch full-stack apps. The company also announced the general availability of Zoho Apptics, a comprehensive application analytics solution that integrates into existing development workflows to help teams develop data-informed roadmaps. Together, these features can deliver an improved developer experience that maximizes organizational agility.
Zoho Previews its Zoho CRM for Everyone Capabilities Suite
Zoho, a global technology company, has released a preview of Zoho CRM for Everyone, a new set of capabilities designed to democratize CRM to all the teams involved in a company's customer operations. For example, Zoho CRM for Everyone will allow sales teams to communicate and coordinate various customer deliverables from a single place. The tools can also improve visibility for stakeholders, mitigate gaps in internal coordination, reduce turnaround time, and improve the quality of customer experiences. Early access to Zoho CRM for Everyone is available upon request for Zoho customers worldwide.
Insight Jam Updates
Watch this space each week as our editors will share the best written and video resources from Insight Jam, Solutions Review's enterprise tech community for business software pros. The goal? To help you gain a forward-thinking analysis and remain on-trend through expert advice, best practices, trends and predictions, and vendor-neutral software evaluation tools.
Solutions Spotlight is Hosting a Solutions Spotlight Event with Amplitude
On June 26th, Solutions Review will host a Solutions Spotlight webinar with Amplitude, a product analytics and event tracking platform provider. During the hour-long presentation, Amplitude’s Field Chief Technology Officer, Ted Sfikas, will discuss how companies can assemble a growth stack that minimizes company costs, maximizes overall performance, and increases the ROI of existing investments. You can register for the event on LinkedIn, Zoom, or Insight Jam.
Insight Jam Podcast - Jennifer Schaumburg
This week, Solutions Review CEO Doug sits down with Jennifer S. , the co-founder of RealBusiness.AI, an intelligent, data-driven ecosystem servicing the global supply chain. In the discussion, they talk about the importance of embracing technology, Schaumburg's outlook on the future impact of AI on business, and the value of building trusted business ecosystems.
ICYMI - Watch On-Demand: Mini Jam LIVE, Q2 2024, on June 6-7
Think of the Insight Jam as a continuous, ongoing, interactive tech event where Solutions Review editors, experts, and partners enable the human conversation around AI. With this quarterly Insight Jam event, the team at Solutions Review brought over twenty-five industry experts together for more than five hours of in-depth discussion.
Solutions Review Set to Host Astronomer for Exclusive Spotlight on June 19
One of the biggest strengths of Apache Airflow is its ability to scale to meet the changing demands of your organization, regardless of use case. But going from running a single Airflow instance to managing multiple Airflows to support different teams isn’t always straightforward.
The Nuances of BYOK and HYOK
Min-Hank Ho of Baffle offers commentary on the nuances of BYOK and HYOK and which one might be right for your enterprise’s needs. In the article, he says...
"While BYOK and HYOK share similarities, the two methods have very different use cases. Understanding the difference between BYOK and HYOK will help organizations determine which approach makes the most sense, depending on their specific needs."
Embracing Empathy: Lessons from St. Francis of Assisi
Joe Perez ("Dr. Joe") recently shared an article with the Insight Jam community, where he goes into the lessons the industry can learn from St. Francis of Assisi. In the article, he says...
"Just as St. Francis of Assisi's profound act of exchanging his fine clothes for beggar's rags transformed his worldview, immersing yourself in the experiences of your audience can ignite a transformative journey. Perhaps we can find another Giovanni or Francis out there – or a Gwendolyn or Francine – who can spark a similar empathetic revolution in the 21st century and beyond."