From my experience, “mistakes” are an opportunity.

If you simply take up the attitude of defending a mistake, there will no hope of improvement.

– Churchill

This quote by Winston Churchill has caused me to rethink the stories and experiences I have gone through during the 20 years I have been working in HR, Management, Employment, and Outsourcing of Services. During these years of working with employees and those seeking a better life as well as dealing directly with clients in all sectors, I came to the conclusion that the justification of mistakes is a huge factor in the decline of the company or individual.

The justification for mistakes and the defense of the cause will always lead to more error and the prevention of any attempts to develop the individual and the company, rather than aiding it in any meaningful way.

Through my many experiences, I found that only through admitting error can real development begin and that the hardest type of error recognition is to admit error to the customer.

Justifying and defending error in institutions and companies will always inevitably lead to the decline of the institution or company in which it is unable to develop its services by understanding the motives of the error and how to remedy it, and in the context of businesses I believe that it is the duties of the administration to seek to promote a culture of recognition of error to be used for development rather than denial. this requires conviction, rigor and practice from senior management that must now act as leaders not just as management, doing so will inevitably reflect on the rest of the company's employees, at which point a culture of learning from error will be formed, and the attempts to defend mistakes, misinformation, deception and procrastination will inevitably decline.

For employees, seeking to justify mistakes requires more effort than needed to modify and address errors, as it is harmful to an employee who attempts to justify and defend an error, as he will find himself in a position of deception and misinformation towards the company, which must also give respect to the employees who admit to their errors by giving them the opportunity and the field to solve problems.

Mistakes are a constant part of reality and life imposed on us by the nature of human beings, and learning from mistakes is one of the foundations of development at the level of both a company or an individual and we should not be afraid of mistakes at either level as the justification of error will eventually contribute to the promotion of mistakes. However, learning from mistakes and reviewing the cause will inevitably become the strongest basis for development at the level of employee and company.

In short, mistakes are an opportunity to learn and an opportunity to develop, but this requires full awareness from the administration that solutions are more important than punishment. Do not fear mistakes and do not fear to acknowledge them but instead fear justifying mistakes and defending them.