The Future of Work is Now: How HR Leaders Can Navigate the AI Revolution

The Future of Work is Now: How HR Leaders Can Navigate the AI Revolution



Brought to You in Partnership with Joveo

Joveo offers a high-performance, AI-led recruitment marketing platform, which combines best-in-class programmatic job advertising, career sites, landing pages, candidate engagement, and conversational AI, to deliver 50% more relevant applicants and 33% lower cost. They power talent attraction for large global businesses, such as Uber, Wells Fargo, Verizon, Adecco, Korn Ferry, and others.

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Overview

On Episode 7 of the FutureWork Show, in partnership with Hacking HR, HR Leaders, and atlas copilot, HR experts Christopher Rainey and Matt Burns interviewed Britton Bloch and Richard Gregory.

The discussion focused on how organizations can navigate the AI revolution by balancing technology implementation with organizational readiness and employee trust. Successful AI integration requires capabilities not just around technological adoption, but also change management, clear value proposition communication, and robust governance frameworks. While talent acquisition currently shows the most immediate impact from AI implementation, the broader opportunity lies in HR's ability to drive organization-wide transformation. The key to success is how technology is implemented: breaking down silos, focusing on value realization, measuring impact holistically, and maintaining the crucial human element in all processes. As one expert noted, technology enables transformation but doesn't create it, and that responsibility still lies with strategic HR leadership focusing on both business outcomes and employee experience.


The Future of Work is Now: How HR Leaders Can Navigate the AI Revolution

In the latest episode of FutureWork, experts from Navy Federal Credit Union and Avanade revealed ideas and insights about how their organizations are adapting to the rapid and accelerating technological change.

Here are the key takeaways from this compelling discussion about the intersection of HR and AI.

Breaking Down the AI Implementation Challenge

One of the most significant challenges organizations face today is balancing the pace of technological change with organizational capacity for change.

Britton pointed out that internal resistance often stems from fear and a lack of understanding about how new technologies will benefit employees.

The key to successful implementation is in establishing the "why" upfront and clearly communicating the value proposition to team members. Organizations must maintain alignment between new technologies and existing organizational goals, ensuring that technology serves as an enabler rather than a disruptor of strategic objectives.

The Trust Factor: Rebuilding Confidence in Times of Change

The discussion highlighted how trust within organizations has significantly declined since the COVID-19 pandemic. This trust deficit presents a crucial challenge as companies implement AI solutions that could potentially disrupt existing job functions.

The panel emphasized that rebuilding trust is perhaps the number one imperative for C-suite leaders today.

Interestingly, in conversations with hundreds of CHROs over the past nine months, the focus has consistently been on augmentation rather than workforce restructuring. The emphasis is on enhancing service levels, improving data access, and creating more diverse datasets – not replacing human workers.

Transforming Talent Acquisition Through AI

The recruitment space is experiencing perhaps the most immediate impact from AI implementation. At Navy Federal Credit Union, AI-driven platforms are enabling real-time analysis of large candidate pools and streamlining tasks like resume parsing and interview scheduling. This automation allows recruiters to focus on high-value activities like candidate engagement and strategic workforce planning.

However, the panel stressed the importance of strategic implementation. Organizations must carefully monitor metrics around quality of hire, efficiency gains, and potential adverse impacts or bias. The key is finding the right balance between automation and human touch in the recruitment process.

The Path Forward: Strategic Implementation and Measurement

  1. Avoid creating digital silos: Organizations must prevent the proliferation of multiple AI tools and instead focus on integrated solutions that work within existing workflows.
  2. Focus on value realization: Rather than ripping out existing investments, companies should leverage AI to enhance the value of current systems.
  3. Measure impact holistically: While 84% of CEOs focus on cost savings and productivity metrics, organizations should also consider metrics around employee engagement, retention, and workplace satisfaction.
  4. Build proper governance frameworks: Companies need robust AI governance boards to ensure ethical implementation and manage potential risks.

The discussion highlighted that HR has a unique opportunity to step beyond its traditional boundaries and help enable value across the entire business. Rather than focusing solely on HR-specific AI applications, HR leaders can partner with CIOs and operational units to drive the broader organizational transformation agenda.

Looking ahead, the panelists agreed that we're entering what could be the most significant period of change in our careers. While this presents challenges, it also offers unprecedented opportunities for HR leaders to take center stage in driving organizational transformation.

For HR professionals looking to lead this change, the key is to focus on:

  • Understanding the business deeply beyond HR functions
  • Building frameworks for responsible AI implementation
  • Developing change management capabilities
  • Creating clear value propositions for new technologies
  • Maintaining a balance between innovation and employee well-being

As one panelist noted, "Technology is a transformation enabler, but it's not intended to create transformation." The real transformation comes from thoughtful implementation, strong change management, and a clear focus on both business outcomes and employee experience.


Watch the full episode by clicking below ⬇️


Find Out More About Joveo

Joveo offers a high-performance, AI-led recruitment marketing platform, which combines best-in-class programmatic job advertising, career sites, landing pages, candidate engagement, and conversational AI, to deliver 50% more relevant applicants and 33% lower cost. They power talent attraction for large global businesses, such as Uber, Wells Fargo, Verizon, Adecco, Korn Ferry, and others.


Acknowledgements

🙏 We couldn't do it without you!

Thank you to our guests:

Also, thank you to our episode and series sponsor, Joveo and their brilliant team:

Thank you to our previous guests:


Previous Episodes

Click here to access all videos.

  • Episode 1: Wagner Denuzzo (How to Build Talent Pipelines for Seasonal and Surge Hiring)
  • Episode 2: Horst Gallo (How to use AI to Attract & Retain World-Class Talent)
  • Episode 3: Christopher Lind (Recruitment Automation: What Do You Do with the Savings?)
  • Episode 4: Mercedes Escala (Continuous Hiring in High-Turnover Industries)
  • Episode 5: Sofian Lamali discusses (Building a Talent Strategy for Hard-to-Fill Regions & Roles)
  • Episode 6: Ian OKeefe (How Analytics Supercharges Your Talent Strategy)

Desiree' Salvant MBA HRM

Medicaid Knowledge Expert | Improving Healthcare Through Effective Training and Employee Engagement | Connect for Insights on Medicaid Programs and Employee Engagement

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The integration of AI in HR is exciting, but a human-centered approach is key to success. Building trust and transparency is essential—employees need clear communication about AI’s role and impact on their work. HR leaders must also champion inclusivity by ensuring AI tools are free from bias and advocate for diverse datasets during development. AI should enhance human decision-making, not replace it, empowering leaders to use insights while prioritizing empathy. Tailored change management strategies that provide training and resources can help employees adapt, ensuring inclusivity for all. By focusing on trust, diversity, and empowerment, HR leaders can leverage AI to drive engagement and innovation while maintaining a culture of equity and connection.

Ernest Machingauta

Customer Experience Specialist. Content Strategist

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I don't think we have reached the start of tech work in Australia. After all the world line up at the top end of our University entrance exams. India, Europe, Canada, USA, Korea, Japan, Indonesia, Singapore n Malaysia leave Australian students in their wake

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Not for me, but but I have 6 young grandkids

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