Get Uncomfortable & Always Be Selling
Two things. Get uncomfortable, you just might like it. And always be selling……
We’ve all heard that phrase, get uncomfortable. Well, I finally did the other evening, and the result was quite unexpected. Stephanie and I finished a light dinner, and on the way home she mentioned that she needed to pull into the “nail place” and get her hands and feet done. If you know me at all, the words getting your feet done send chills up my spine. My feet are mine, and I have never wanted anyone to touch them. Watch some tv on the couch, and Steph lovingly reaches down for a gentle foot rub, and I’m up like a 10 meter spring board competitor, and won’t go back to sit down anytime soon. Well, she says I can go home and she’ll drive back up, but for some reason, I decide to have an out of body experience, say I’m going with, and fully intend to get my first ever pedicure at 64 years old. Yep, old school dude here, always do my own clipping….
I sit down, shoes off, and here comes my technician. One of 45 in there on the roster, which is unbelievable to me, but this place has it going on. While I’m soaking in the warm, plastic bag lined tub of water at the bottom of my chair, I’m offered a cocktail. WTF? Yep, look up and they have a full menu of complimentary drinks, martinis, etc. Not so bad at this point. She comes back, and starts to work. Clipping, carving, digging, etc. I’m half way laughing because my feet are ticklish, and the other half is wondering why someone would put themselves through the pain of all of the stuff she’s doing. Right foot, then left foot, and I’m clear. Back in the hot water for some relief, and then here it comes….I’ve figured out why the free drinks…..
I’ve been listening to Stephanie negotiate next to me, what kind of polish, gel or no gel, how long of a massage, eyebrows? Eyebrows? They will work on almost anything here at this place. My tech asks me do I want a 15 minute calf massage. I look to my left, ol Steph shakes her head, says anything over 5 minute is an upsell. This is from the girl who I believe just bought everything they offered. So I go for the 5 minutes. While she’s massaging a blue gelatinous mixture on my calves, I’m immediately thinking another 10 minutes wouldn’t be too bad, it’s only 10 dollars per extra 5 minutes. Still listening to Steph, and I’m thinking she’s about to spend a small fortune on all of her upgrades. Me, I’m a no about 3 more times on the high pressure selling techniques that the woman who has my leg in a vise is spitting at me. I’m tough that way.
Well, the experience is coming to an end, still getting asked to spend even more money. Honestly, I’m kinda enjoying the pampering, which I believe is the game here, but I give the typical “next time” response and pass. I know full well with 45 people working there, the odds of me getting my same person next time are pretty slim, so I’ll just see how it goes. I was proud of myself for getting uncomfortable and doing something I’ve never done, and I actually honestly enjoyed it. I spend every evening now looking down at my beautiful nails, and in my head have already blocked off the time in a couple of weeks to go back. Challenge yourself, get uncomfortable in life, work and anything you do. Even an old school guy like me can expand his horizons for the better.
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I’m on to the upselling game too, so I’ll have the 15 minute massage, a couple of free drinks, and maybe whatever else they’re selling, cause those folks made me a fan! Get uncomfortable, and when you’re on the other side, offer up the services and extras all day every day….I guarantee you it will add up. My guess is the employee parking lot at this place is full of some high end vehicles!!
I had fun, and left happy.
Go Get Em!