How do we Transform Culture in the Healthcare Industry?

When we need to make a true transformation in the workplace, we need to look deep. We go in and discover the issues and find solutions, not only on an individual, team, or leadership level. We go deeper. We look at the company's culture.

DCC transforms your healthcare organization's current reality through phases. It also becomes more successful when senior leadership, your C-level executives, are actively part of the process, through people, time, money, and their presence. 

Phase 1: Discovery.

We first bring out the big mirror for the organization to see itself clearly, that's what this phase is about. 

In this phase we:

• Examine the organization's state
• Start a partnership with the leaders throughout the organization
• Plot an effective leadership culture change program
• Get agreement for future steps.

Working with other departments, employees and leaders is the key. We also use focus groups that act as early adopters of the change we want to implement and champion our cause through the organization.

Phase 2: Planning

This is where we figure out the method for applying and delivering the program. We'll have planning sessions with your HR, senior leadership, Talent Management, and other stakeholders.

We then develop Governance and Accountability Systems, create a Communication Plan for leaders and stakeholders, and make an Implementation Plan for effective learning and application.

Phase 3: Design

After learning the needs of the organization, we now design and develop a program that meets every specific need we have identified. We use only the most current research in neuroscience and other materials that we have successfully used with other healthcare organizations.

Across the organizations interviewed, approaches to leadership development ranged from top-down to interactive, including leadership planning retreats, management retreats, mandatory staff meetings, employee forums, leadership development workshops, and mandatory staff training retreats for all staff.

Phase: Implementation

In this phase, we execute the program designed specifically for your organization, while having consistent communication at a regular interval. We need to keep that vision of the future so that we keep the development on the right path to our goals.

During this phase, we put into motion the Communication Plan and develop an Implementation Plan and a Change Championship Program.

A cultural transformational program must be researched deeply, planned thoroughly, then designed and developed with every part of the organization in mind. And it must result from the collective wisdom of the organization. With strong leadership and compassion from all providers and employees, a shared vision is possible to achieve outstanding and measurable results. Email us at info@davidcouperconsulting.com to see how we can help you transform your culture in healthcare.