How to screw up your Customer Jouney, Experience, Trust.....with bad data

Here below the picture shows how a company can throw away, in just one product label, all the efforts and money it's spending on building customer's trust and relationship

it's self expalanatory about the importance of the product data and its quality 

This is actually quite simple and its just the same in England. Consumers put a lot of stock in the origin of their meat products so quite often you will get 'Product of the UK' blazed across the packaging but then they have to be clear. The animal may have been raised in the UK but then slaughtered in Poland and packaged in Hungry and returned to the UK for sale. Whilst its still technically a Product of the UK (its origin) they legally have to show its path to the supermarket as proof of tracked origin.

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Jean-Luc LE BONNIEC

EDI / B2B Project Manager SEEBURGER

8y

At least, tracking worked up to label.

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Pascal Boulanger

CEO & Founder 👉XPRT-Sales, Consulting Company 🇫🇷✔️Helping Customers as Investors, get faster from Strategy to Execution for their Transportation SupplyChain Visibility, Ghg / Co2 emissions, Erp,Plm,Wms, Tms Solutions…

8y

not at all astonished

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Karima Makrof, MBA

Ask me about Running, Data, Governance - I am passionate about them all! Welcoming discussions about new opportunities too 😊 #opentowork

8y

Isn't the greatest issue here (if any being larger than the other one on this picture...), that the origine is actually "France" and the other data input are not even related to France (country of origin - supposedly)... Agreeing that there is matter for mistakes with UK, GB, Ireland aso. Cannot see how this is getting to the shelves without even being cheked...

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Nadim WARDÉ

✔️ Consultant PIM, DAM, MDM ✅ J'accompagne les entreprises dans leurs projets de maîtrise et valorisation des données produit🎯Je les aide aussi à mettre en place une vraie gouvernance de la donnée

8y

Richard, Fully agreeing with you that some DQ and organization would avoid confusing UK, GB and Ireland....:-)

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