Kalaam TechTalk I AI-powered Digital Solutions for Enterprises
Kalaam Konnect 2023
Kalaam Telecom hosted the second season of Konnect on 22 June at the Gulf Convention Center, Bahrain in the presence of valued customers, partners, prospects and media fraternity. Konnect 2023 provided a unique opportunity to explore AI Powered Solutions to enable Digital Transformation for businesses in the GCC. It was a day of innovation & inspiration as people from the business world, government, solution partners, industry peers & technology experts came together to share insights on how to transform their businesses with emerging technologies. This year, we had a lot of new highlights added to the flavor of Konnect like key note speech on AI, partner speakers presenting use cases on AI enablement in digital solutions like Cloud, Cybersecurity, CPaaS, Microsoft Teams & Unified Communications, the fireside chat, partner booths featuring live demo seasons & K-Bot (Kalaam Robot) which generated a lot of excitement among guests, garnering media attention, social media buss & customer engagement. Overall it was an exciting day with brand activations, quiz sessions, prize wins topped with an entertaining magic show.
Kalaam Private Cloud
Kalaam Telecom offers Private Cloud Services, providing secure & dedicated Cloud Infrastructure tailored to meet the specific needs of businesses. With Kalaam Private Cloud, organizations can enjoy enhanced data privacy, scalability, & control over their resources. The services ensures reliable performance & flexibility, allowing businesses to optimize their IT infrastructure while maintaining strict security standards. Kalaam Private Cloud Services empowers businesses to leverage advanced technologies and streamline their operations in a trusted and customizable cloud environment. Read More>>
Klaam Cloud Security
Kalaam Telecom offers robust Cloud Security Services to protect businesses' critical data and applications in the cloud environment. Kalaam Cloud Security Services are designed to meet industry standards & regulatory requirements, providing businesses with best-in-class Cloud Security solutions. Read More>>
Kalaam AI Powered UCaaS
Kalaam Telecom in partnership with Mitel offers a future-ready comprehensive UCaaS solution. UCaaS helps businesses communicate more efficiently by bringing all their communication channels together into one streamlined cloud-based system. Kalaam UCaaS is powered by core telephony layer from Mitel, hosted on AWS Bahrain & offered to customers as a Managed Service with flexible monthly billing model. Kalaam UCaaS platform offers features ranging from basic telephony/PBX to a full collaboration & mobility platform with voice, video, chat, presence, conference etc. Read More>>
Kalaam AI Powered CCaaS
Kalaam Telecom in partnership with Mitel offers a future-ready comprehensive CCaaS solution. The core telephony & voice ACD is powered by Mitel & next-gen features from application layer is powered by DSTNYEngage. The Application layer offers advance contact center functionalities like Digital Omnichannel Contact Center, Chatbot & Conversational Analytics. Digital Omnichannel Contact center allows to engage & interact with your customers over multiple channels with a full customer 360 insights, access to helpdesk operations & ticketing. AI based chatbots lower operational cost for customer support while increasing customer satisfaction providing 24/7/364 support. Conversational Analytics enables Call search, sentiment & behavior analysis, topic detection for PM, team leads & QA. Read More>>
Kalaam Cybersecurity Solutions
Kalaam Telecom offers a comprehensive range of Cybersecurity Solutions to safeguard businesses from evolving digital threats. With proactive threat detection, network security measures, incident response services and a tailored approach, Kalaam ensures robust protection of sensitive data & enables secure operations in today's complex digital landscape. Our commitment to mitigating risks makes us an ideal partner for businesses seeking reliable cybersecurity solutions. Our tailored approach helps mitigate cybersecurity risks and ensures peace of mind for organizations. Read More>>
Kalaam SOC Services
Kalaam Telecom provides comprehensive Security Operations Center (SOC) services to businesses, offering proactive monitoring, threat detection and incident response. With a dedicated team of cybersecurity experts and advanced technologies, Kalaam's SOC services ensure round-the-clock protection of business-critical systems and data, helping organizations stay ahead of emerging threats and minimizing the impact of potential security incidents. Read More>>
Microsoft Teams Voice Connect
Microsoft Teams can now be used as a comprehensive business telephony solution, replacing an existing PBX phone system and its associated equipment and costs with a cloud-based system. Microsoft Teams Voice Connect from Kalaam Telecom empowers customers with seamless outward calling capabilities, enabling efficient and reliable communication with external contacts directly from the Teams platform. Read More>>
Tech Buzz
1. Introducing Microsoft 365 Copilot: your copilot for work. Read more
2. Generative AI for Financial Services. Read more
3. The next frontier of Customer Engagement: AI-enabled customer service. Read more
4. Deliver exceptional workplace experience with the best UCaaS solution. Read more
5. How to make the most of AI in Customer Support Read more
Recommended by LinkedIn
A world leading testing, inspection and certification company in Bahrain who have been recognized as the global benchmark for sustainability, quality and integrity have been successfully migrated by Kalaam Telecom from an on-premises legacy telephony system to a full cloud based, secure collaboration solution with Microsoft Teams Direct Routing which is basically MS teams Based Calling and Collaboration solution. USP of the entire solution is that the primary underlying application to collaborate is MS Teams where user can make use of MS teams app on Mobile or laptop OR Desk IP Phone OR Video conference device which gives a single Unified Experience using the MS teams application across any device. Reach out to our experts to know more at Kalaam Voice & Communication Solutions.
One of the largest retail outlets in the gulf region having offices across Bahrain, KSA, Kuwait & UAE, has been able to successfully increase their marketing reach and presence with the help of Kalaam Enterprise SMS which offers services with Direct Routing & Quality of Service. The retail outlet was able to use this service and reach their customers for better customer interaction. Reach out to our experts to know more at Kalaam Voice & Communication Solutions.
A trusted Kuwaiti enterprise that operates both in the retail F&B and hospitality sector with branches across Kuwait wanted to explore possibilities to reduce their existing telecom costs. Kalaam Telecom was able to understand the customer pain points while providing a cost effective solution by redefining the network over newer technologies with Managed SDWAN solution offering. As a result, customer was able to realize 10% cost savings with low latency & High availability in the new network. Reach out to our experts to know more at Kalaam Managed SDWAN Solution.
Kalaam Telecom is a preferred “Communication Partner” to a Global Banking & Financial Data and Analytics solutions provider. Banks and Finance Institutions can gain insights from financial documents within fraction of time, thereby improving efficiency and enhancing decision-making. Banks wanting to connect to the application can easily make use of our connectivity service over MPLS to get flexibility of service, high availability and 24/7 technical support and thereby improve business operations performance. Reach out to our experts to know more at Kalaam Connectivity Services.
"It’s been a journey with Kalaam for the last decade and we’ve been working collaboratively and availed many services from Kalaam to support the education sector."
Pradeep Kumar
Director of IT, Al Hekma School
“We are glad to take services from Kalaam ISP provider for so many services. Kalaam's dedicated account manager service is quite helpful and they take care of the customer after delivering the service well."
Mohammed Abdullah
Head of IT, City Neon
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