Making that first impression count.

The summer break is almost over and the post-summer period begins. It isn’t easy to make the transition from vacations to work mode in a press of a button. While it’s nice to portray a relaxed and easy-going attitude when dealing with external suppliers, it may cause a negative first impression. To avoid any embarrassment, here are 5 tips to think of to give a positive first impression.

1. Insisting on an agenda prior to the meeting

Sometimes first impressions come before the actual meeting itself, even if it is one to explore potential synergies. Being proactive and agreeing on the agenda and the objectives of the meeting exudes organisation, professionalism and, most importantly, the seriousness to collaborate.

1. The use of slang (Hey Phillip) vs more formal language (Good afternoon, Phillip).

Assessing the situation and the personalities of the other party is key to success in any new negotiation. Surprisingly, negotiators still make the mistake of overlooking the importance of keeping a level of formality with new customers or suppliers. If there have not been any informal conversations prior to the meeting, such language should be avoided until you build a relationship with the counterpart.

1. Showing ‘warmth’ over ‘competence’

What is the type of negotiation you’re in? Presenting yourself with warmth over competence projects that you are focusing on the relationship with the other party first than the competence side. However, if you are going to ask for a raise or hiring someone new, you want to act professionally and emphasise your competencies.

1. All you have is 5 minutes!

 According to a study published in the Journal of Applied Sciences, the first 5 minutes of a negotiation can predict the negotiated outcome. Start out likeable so that the other person doesn’t shut down on you.

1. Memorise key facts

Having an arsenal of key facts in the memory bank indicate a strong knowledge of the topic you are discussing. Whether the facts are about your counterpart or on the market. Using analytical and factual language also shows to the other party that you do not speak for the sake of speaking, rather that you are selective and reputable as a negotiator.

if you are interested in this topic in the next newsletter we will expand on How to Make a Good First Impression!

_________________________________________________________

Linkedin Live: How procurement helped me to thrive in innovation? - Catherine Aung

AUG 25

Live: Effective communication with Healthcare Regulators with Eric Klasen

SEP 1