My Dreamforce 2024 Insights
Source: Salesforce.com

My Dreamforce 2024 Insights

Engin Utkan Engin Utkan

Engin Utkan

Architect | Salesforce MVP | Founder at Flow Canvas & Salesforce Break

Published Sep 24, 2024
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I summed up my Dreamforce 2024 insights under 8 headlines

  1. Agentforce is everything
  2. Data Cloud is still important
  3. Consumption-based pricing is the way forward
  4. Conversational Interface is where it’s at
  5. ROI takes center stage instead of Trust
  6. Slack’s Salesforce Channels: The first attempt to dethrone Chatter
  7. Salesforce Foundations comes bearing gifts
  8. Admin Role is changing

Please go to my blog to see my latest post about Dreamforce HERE.

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Alan Bebchik

☁️ Salesforce Partner | Driving business success with innovative Salesforce solutions | VP of Business Development & Partnerships @Inforge | Let's connect!

2mo

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Marshall Capps

Healthcare Subject Matter Expert & Salesforce Health Cloud Project Manager/Business Analyst | Medical Revenue Cycle Optimization for Salesforce | 20+ Years in Healthcare, Operations & Small Business Leadership

3mo

Regarding "consumption-based" pricing. The figure batted around at DF is $2.00 per interaction for an agent to handle a customer interaction. That was something I overheard and not based on fact. If that's true that will add up quickly.

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