NLP – Advanced Communication Skills for Business and Coaching

Hello and welcome back!

I'm Fiona Campbell, and it's a pleasure to welcome back to our newsletter. In this edition we explore the pivotal role of Emotional Intelligence in leadership and coaching.

Building on our previous discussion about the alignment of personal values with your work environment, we now turn our focus to how Emotional Intelligence can profoundly influence your effectiveness as a leader or coach. Learn more about Emotional Intelligence, its core competencies, and how enhancing these skills can lead to more meaningful interactions, better decision-making, and stronger leadership in any professional scenario.

Emotional Intelligence for Leading and Coaching

Daniel Goleman introduced his Emotional Quotient Behavioural Model in his 1995 book Emotional Intelligence. 

The early Emotional Intelligence theory was originally developed during the 1970s and 80s by the work and writings of psychologists Howard Gardner (Harvard), Peter Salovey (Yale) and John ‘Jack’ Mayer (New Hampshire).

Emotional intelligence is the ability to notice, manage, understand, and use your emotions in positive ways. 

Being emotionally intelligent helps you to read other people’s emotions and become more equipped for navigating the many social complexities within the workplace. 

To be a successful business leader of coach you  need to be able to make the most of any situations and effectively manage relationships in the workplace.

Developing your Emotional Intelligence skills helps you to remain calm, handle stress and pressure of the workplace well, and manage relationships with your colleagues.

The Benefits of Emotional Intelligence for Leading and Coaching

• The ability to better understand nonverbal cues.
• Flex and adjust your behaviour to match others. 
• Make good decisions. 
• Build strong business relationships. 

Emotionally intelligent people

• Identify what they’re feeling.
• Know how to interpret their emotions.
• Recognise how their emotions affect others.
• Regulate their own emotions.
• Manage other people’s emotions.

The 5 Competencies of Emotional Intelligence:

Self-Awareness:

The ability for you to understand your strengths & weakness, your internal motivations, drives & preferences, and how you appear to both you and other people.

Self-Management:

The ability to appropriately control the emotions that drive your behaviour in different situations, and the ability to think before you act.

Motivation:

The ability to direct your internal resources – your knowledge, skills, and attitudes – towards a predetermined outcome or goal.

Empathy:

The ability to understand the strengths & weakness of other people, their internal motivations, drives & preferences, and consider their needs and viewpoints.

Social Skills:

The ability to establish, maintain and develop relationships and communicate effectively to get what you want whilst respecting the rights of other people.

Our Latest Success Story- Spotlight on the Remarkable Power of Transformation!

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Get our 'Elevating Your Emotional Intelligence' (EI) Free Workbook and discover ten easy ways to enhance your EI for business and coaching success. Improve self-awareness, communication, and workplace relationships. Download your free copy now for a smarter, calmer, and more successful you!

In our next newsletter, I will discuss the qualities of emotional intelligence competencies and the various NLP techniques I teach to my corporate and coaching clients to enhance these competencies.

Thank you for your time. Your growth is our passion.

Warm Regards,

Fiona Campbell