Optum is Hiring Work From Home for Customer Service Representatives | Comment 'Interested' for Apply Link

Optum Recruitment 2025 (Work From Home, Private Job Update) for Various customer service representative post. All legible and interested candidates can apply on or before (27-01-2025) approximately. Further information about the Optum recruitment vacancies, salary details, application fee, selection process, educational qualifications, results, age limit and all other details/ information about this post is mentioned in details below.

Name of Vacancies and Number of Posts -

The name and number of vacancies per posts are mentioned below.

1. Customer Service Representative.

Job Location for Optum Recruitment 2025 -

The candidates will be working from home.

Responsibilities for Customer Service Representative -

• Take chat messages per day from customers who have questions about their health benefits

Support secure email inquiries

• Use personality and our tools to help customers through the health care benefits available to them
• Communicate online in a conversational manner that promotes dialogue and establishes rapport
• Type at a reasonable pace, 30-35 words a minute
• Provide product information, use service engagement skills, and efficiently use service resources
• Associate must be adept at using the Associate Workspace, other technology, and automation tools
• Consumers who accept an engagement will have high expectations of the associate's knowledge. Associate will need to maintain a high level of familiarity with the digital property the consumer is using
• Visitors don’t necessarily have good writing skills and advocates may have to interpret what the visitor is really asking by responding with a clarifying question or statement
• Adapt to continual change as the department fine-tunes the messaging program
• Maintain a healthy brand-to-consumer relationship that benefits the consumer.

Salary/Pay and Grade Pay - For customer service representative post, the payable salary will be Rs 29,160 per month approximately. (Note - Salaries mentioned are based on data from Glass-door, Ambition Box, etc. and may vary. The figures provided here are not fixed and are subject to fluctuations. Job seekers are advised to consider this variability while exploring opportunities). Further information about salary details is mentioned in the notification.

Age Limit - For this recruitment, candidate age must be at least 18 years. There is no upper age limit mentioned for this recruitment.

Educational Qualifications - The educational qualification details for this post is mentioned below.

• Customer Service Representative - {a graduate degree in any stream}

To know more about educational qualification details, then go through the notification.

Knowledge and Skills Required -

• Proficiency in English
• Hardworking and extreme determination
• Excellent communication skills, interpersonal abilities and presentation skills
• Comfortable to work in nigh-shifts
• Minimum typing speed of 35-40 words per minute
• Ability to manage multiple tasks simultaneously.

Selection Method - For Optum (Work From Home) recruitment, the candidate will be selected on the basis of shortlisting/ assessment test and telephonic/ field interview. If a candidate is shortlisted according to their desired age and qualification, he/ she will be intimated via registered mobile number or email id.

Work Experience - No further work experience required for this post. Fresher candidates and candidates with no experience can also apply for this recruitment.

How to Apply - All legible and interested candidates have to apply online from the official website or from the given link.

Click Here to Apply Online for Customer Service Representative

Candidates have to register themselves online. Candidates have to apply via online mode only. Applications sent via offline mode will be summarily rejected for sure.

Last Date for Submitting Application Form - All candidates must apply on or before (27-01-2025) approximately. After the last date, no application form will be submitted.

Application Fee - There will be no application fee for any candidate. Genuine recruiters never ask for money to schedule interview or offer a job. If you receive such calls or emails, beware as this might be a job scam.

Important Note - Application forms received after due date will not be entertained under any circumstances. Incomplete or late applications without enclosures will summarily be rejected without any reasons and correspondence. Therefore application forms must reach before the last date. Belated/ Incomplete applications are liable to be rejected.

Best of Luck