The Power of a Howzit Call

I was born and raised in Durbs by the sea and started my first job in corporate at NBS Bank. If you have never heard of NBS Bank, I found one of our popular TV ads from NBS days. (Had a good giggle)

I was 20 years old walking past our executives in the passage every day, not thinking for a moment that in a few years from then, I would be some of their service providers.

So as my career progressed, I found myself around boardroom tables negotiating deals with former executives and even colleagues from NBS Bank, many of whom I am still great friends with, 25 years later.

The lesson I wanted to share with you today is first of all don't be a fool and make these assumptions -

• People will remember me.
• They know what I do, when they need what I offer they will call me.
• I always have to be selling.

The truth is more like this -

• They may remember you vaguely but the more you stay in touch the less of a distant memory you will become.
• They will not remember what you do. Most of us forget what we spoke about in a meeting in the last week. Big assumption to avoid right here.
• You don't have to be selling every time you have a conversation.

This leads to something I have practiced for many years now. Safe to say around 18 years at least.

I call it HOWZIT calls.

If you not from South Africa, when we say "Howzit", we use it as a greeting which is the same as saThe truth is more like this -

• They may remember you vaguely but the more you stay in touch the less of a distant memory you will become.
• They will not remember what you do. Most of us forget what we spoke about in a meeting in the last week. Big assumption to avoid right here.
• You don't have to be selling every time you have a conversation.

This leads to something I have practiced for many years now. Safe to say around 18 years at least.

I call it HOWZIT calls.

If you not from South Africa, when we say "Howzit", we use it as a greeting which is the same as saying "hello."

I do 2 HOWZIT calls every day! (And if the person I am calling, does not answer they get a HOWZIT WhatsApp.)

Why do I do this?

I want to build a Legacy Beyond just a Sale. For me, the power of a Long-Term connection is something you cannot put a price on.

I want to surround myself with a network of people that not only I can work with but that I can introduce to each other to help everyone keep winning.

I can't tell how many times I have been blessed with closing game-changing deals from a HOWZIT call, I did 4 years ago.

This has also enabled me to meet new people, that have been introduced to me from contacts I give a HOWZIT call too.

HOWZIT calls help you build sincere, long-term connections with people. It helps your contacts stay up to date with what you are doing and sometimes if they are not even sure you can help them, they call you anyway, because they know if you can't help them, you will kying "hello."

I do 2 HOWZIT calls every day! (And if the person I am calling, does not answer they get a HOWZIT WhatsApp.)

Why do I do this?

I want to build a Legacy Beyond just a Sale. For me, the power of a Long-Term connection is something you cannot put a price on.

I want to surround myself with a network of people that not only I can work with but that I can introduce to each other to help everyone keep winning.

I can't tell how many times I have been blessed with closing game-changing deals from a HOWZIT call, I did 4 years ago.

This has also enabled me to meet new people, that have been introduced to me from contacts I give a HOWZIT call too.

HOWZIT calls help you build sincere, long-term connections with people. It helps your contacts stay up to date with what you are doing and sometimes if they are not even sure you can help them, they call you anyway, because they know if you can't help them, you will know someone who can.

You get it?

Your reputation is your legacy so go above and beyond and make it your business to help and serve others. It sets the stage for long-lasting relationships and connections that deliver referrals and repeat business.

Working in Africa, my fellow African's will know that word of mouth remains a potent force, so HOWZIT calls play a huge part in building long-lasting relationships.

HOWZIT calls also apply to your current customers. Don't be one of the sales professionals who do the sale and move on. Yes, I know it's easy to just focus on the now but take a pause and just reflect on the lasting impact of genuine and sincere customer connections, post-deal closure.

So many people lack integrity today. It's really simple.

Do what you said you would do. Keep your word.

Customers who feel genuinely cared for are more likely to return and bring others along. It's not just about a one-time transaction; it's about building a network of satisfied clients who vouch for your dedication.

So, I encourage you to make your mark not only by closing deals but by cultivating relationships that stand the test of time.

HOWZIT calls is the way I do it and don't have any plans on stopping this practice. It's one of my favorite times of the day.

PS - I don't just to HOWZIT calls to be people I know. I do HOWZIT calls to people I want to get to know too.

Try it out.

You may have as much fun as I do.

Here's to building a legacy of care and excellence!

Chantelle