Ready, Set, Automate: Your Chatbot Adventure with Power Virtual Agents
Dynamics Solution and Technology
Microsoft Dynamics 365 Gold Partner in USA, KSA, UAE, UK, Pakistan, Malaysia and South Africa
For a business, it’s necessary to optimize the process and increase employee efficiency. Also, what goes around comes around, increasing productivity would also eventually result in the gain of business in terms of time and money. There are excellent examples of using Power Virtual Agents (PVA) in your business to increase productivity and ROI (Return on Investment).
According to the study "The Total Economic Impact of Microsoft Power Virtual Agents" conducted by Forrester Consulting, an organization with 10,000 employees can expect an overall ROI of 261% with the ability to meet increased demands without increasing employee headcount, saving $1 million over three years. More information can be found on the Microsoft blog or by watching this webinar.
You can read more about it in the downloadable copy of the full study. Click on the button below to download your copy.
Why Power Virtual Agents?
Microsoft Power Virtual Agents makes it simple for your business to create personalized chatbots, commonly known as customer service robots. You can use Artificial Intelligence (AI) to reply to requests from both clients and staff, offering responses ranging from simple texts and common questions to complicated problem-solving chats.
Agility, ease and low cost in creating bots.
Power Virtual Agents, which is built on a low-code and no-code development model, enables everyone in the company to construct chatbots rapidly and easily for customer care or process improvement. This is easily accomplished through the use of automation, AI, and the collaborative Power Virtual Agent interface. It is a low-cost, high-ROI (Return on Investment) investment because the company's procedures can be automated without the need for a coder.
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Seamless integration with Microsoft Power Platform
Power Virtual Agents are part of the Microsoft Power Platform family, which includes Power BI, Power Apps, Power Pages, and Power Automate. This means you can build chatbots that work well with your other tools.
Multiplatform bots, with real-time conversations in multiple languages
Power Virtual Agents' advanced features enable bots to interact with customers and employees in multiple languages, and to work on websites, intranets, cell phones, tablets, social networks, and any other channel through which your company solves demands, requests, and problems.
Monitored and optimized bots with AI
With the AI built into Power Virtual Agents, it is possible to optimize chatbots and make them capable of handling a variety of requests. As a result, the team and managers can monitor conversations in real time to gain insights, promote bot improvements, and even implement corrective measures during a conversation with customers and employees.
Interaction with other systems and tools
All Power Virtual Agents chatbots can be easily integrated with other companies' solutions, making them robust and equipped with the necessary information to perfectly perform their role and generate value for the company.
Let's Power Up with Virtual Agents!
Why wait any longer? Dive into the exciting world of chatbots with us! Reach out to Dynamics Solution and Technology today to kickstart your journey and explore how we can assist in improving the efficiency between customers and employees. Get in touch now and let the journey begin!