- Consolidate multiple line items that fit together (Medical/dental supplies, other supplies, implants)
- Look at the combined line item view over the past 3 years, showing the expense as a percent of revenue
- Identify where you spend the most and look at spending trends (has each item trended up or down? Have costs grown at a faster rate than revenue growth? If so, that isn't good. Where should spending be decreased or eliminated? How can you move to a lower cost supplier or renegotiate with your current one?
- Have labor costs (as a percent of revenue) been high? If yes, re-think roles and organizational structure.
- Does your organizational structure drive cost down and effectiveness up? If not, redefine roles behaviorally and restructure now before you re-hire
- Are processes helping to decrease costs or not or do you need to tighten up compliance to process
- Take a hard look at under-performing locations that aren’t cash neutral
- Re-structure your relationship with Associates to add equity and reduce cash
- Consider accepting more insurance or even Medicare, given unemployment rates
Supply Clinic, Open Wide Podcast
2yMargaret McGuckin great post! A concept that underlies several of your points is that it's so important to measure. Very hard to improve what you don't measure.