What do you REALLY need to sell as an accountant?
Each week Mark publishes a fresh strategic advice blog post for the thousands of accountants, bookkeepers and tax advisers who have subscribed via his website. He also copies the email here as a Linkedin article and adds 5 further practical tips and the most recent item from his Accounting Fun blog.
Intro
This week you'll find below:
As ever, you are welcome to get in touch if anything here sparks a need to chat or you want to clarify anything I have said.
3 practical tips I shared recently in 1-2-1 sessions
If any of these resonate maybe now would be the time for us to have a chat to see if I could help you directly:
Maybe you would benefit from a mentor or a quasi-NED for your practice.
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Linkedin tip
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Tip from my talk: Moving into advisory services
Ask questions that will reveal your clients’ needs, challenges, problems and worries. These are pain signals and reveal where your pro-active advice may be valued.
You need to know their Aspirations, Dreams, Hopes and Drivers/Desires before you can help clients develop plans, exploit opportunities and build on their strengths.
What do you REALLY need to sell as an accountant?
What do you really need to sell as an accountant? This is a simple enough question, and knowing the right answer could make a profound difference to the success of your practice.
Let’s start with what you’re NOT selling. As I explained in a 2018 blog post, You are NOT selling your time.
Clients typically don’t value your time. It rarely matters to them whether what you do for them takes 2 hours or 22 hours. This is true even if they do ask about your (notional) hourly rate. They ask because they don’t know what else to focus on. You can help them realise this is not the best way to compare accountants.
So, if you’re not selling your time what are you selling?
Well, you’re probably also not selling tax returns, accounts or any other ‘product’.
Recommended by LinkedIn
At least, you will struggle to get the clients you want paying you the fees you want if you focus on trying to sell these things.
So what are you really selling?
There’s a wonderful old analogy involving electric drills. When someone buys a drill, is that what they wanted? Or is what they want, holes? The manufacturers will sell more of their products if they focus on what their customers really want. The different types of drill and the extra features they may have are all secondary to whether they will give the customer what they really want.
In the remainder of this article you will find the answer to the question, what this means for how you promote yourself and your services if you want to secure more business and clients of the type you really want.
General practice focused Tax Tips
Get your 3 timely, practical and commercial tax tips every Thursday from the Tax Advice Network. These are written, especially for general practitioner accountants, by Rebecca Cave. And each tip includes links to the source material should you want more details. You can sign up FOC now.
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Fun time - Ten more puns for accountants
---------Copied with permission from AccountingFun.co.uk-------
Let's have a chat...
....if any of the more serious topics above resonated with you. I love supporting and encouraging sole practitioner accountants who want to secure more referrals, reach and results.
You can take your chances here now: 07769 692890
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Mark Lee FCA provides strategic insights, advice, talks and mentoring for accountants and tax advisers who want to improve their reach, referrals and results. He is also Chairman of the Tax Advice Network, the UK’s largest network of independent tax advisers.
Earlier in his career he was a partner in two top firms. He has a number of voluntary roles and is a long time member of The Magic Circle.
You can subscribe for his weekly email on Linkedin or via this link >>>
Career Coach, Keynote Speaker on Change, Presenter|Executive Producer - The GYFT Show Ireland.
2yInteresting post MARK. Aside from peace of mind as noted below by Chris, I would add value as a key selling point. Client testimonials are invaluable in this regard.
Helping companies transition to Employee Ownership
2y"Peace of mind". Most clients _could_ submit their own tax returns etc...but they're scared of getting it wrong and/or can't be bothered to do the research required. It's not that expensive to delegate a lot of the work to us.
Recovering Accountant & Mastermind Facilitator
2yMARK LEE FCA if most accountants just sold their WIP, they would grow fees 20%, so that might be a good place to start with 'what accountants need to sell'