What is meant by People Skills? Why it is Important?

Why promoting top performers to people management roles doesn't usually work?

According to studies, People management roles require more than just identifying high performers. which contribute only 14% of future job success the remaining 86% is called People skills.

People skills, also called soft skills, are crucial for managers to effectively lead and motivate their teams. 

These skills are all about interacting and building positive relationships with employees. Here are some key people skills for managers:

1. Communication: This is perhaps the most important skill. A manager needs to be able to communicate clearly and concisely, both verbally and in writing. They need to be able to 

+ Give instructions Or assignments.

+ Delegate tasks.

+ Provide feedback.

+ Receive feedback without being reactive.

1. Communication leads to the second point, how to run an effective 1:1 meeting with your team, peers, and boss. 

1. Psychological Safety = Trust, Safety, and Transparency: Building trust with employees is essential. This means being honest and upfront with them, even when things are difficult. Transparency fosters a sense of security and allows employees to feel valued.

1. How to leverage your team's unique strengths rather than trying to fix their weaknesses.

1. Empathy: Being able to understand and share the feelings of others is important. This allows managers to connect with their employees on a deeper level and provide support when needed.

1. Motivation & Celebrating success: Great managers can inspire their teams and get them excited about their work. This can be done by setting clear goals, providing recognition for achievements, and creating a positive work environment. If you don't know Motivation & celebrating team successes even small wins contribute to increasing employee performance by 30%.

1. Conflict Resolution = How to handle tough conversations with integrity and without disengaging the employee: Disagreements happen in any workplace. examples:

+ How to handle a low-performer improvement discussion especially if the experienced employee in the role

+ How to handle an employee who is not ready and desperate to get promoted

+ How to handle challenger performance review discussion  

A skilled manager can mediate these conflicts effectively and find solutions that work for everyone involved.

1. Active Listening: This means truly paying attention to what your employees are saying, both verbally and nonverbally. It shows that you care about their ideas and concerns.

1. Delegation: No manager can do everything themselves. Effective delegation empowers employees and allows them to grow their skills.

1. Accountability: Both the manager and the employees need to be held accountable for their work. This creates a sense of fairness and helps to ensure that everyone is pulling their weight.

By developing these people skills, managers can create a more positive and productive work environment for their teams. I will be taking every one of these skills in detail over the course on the next weeks to make you more familiar with them.

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