Why tough people may need to go soft for tough conversations

The tougher the conversation, the softer your approach needs to be. With courage, you can be soft in tone without going soft on goals that are enterprise-critical for your teams to achieve - or reneging on the promises that your investors and buyers expect you to fulfill. Tough times call for empathy. Compassion. Support. With tough love that lifts people up and ennobles them. So they take on the challenge, not shrink from it. With resilience - to come out on the other side with real triumph, not merely participation trophies.

To learn how Courage Quests equip tough leaders to go soft in tone without being soft on goals or standards, join our next Courage Leadership Office Hour on Weds the 26th June at 12:00 EDT (09:00 PDT, 19:00 Israel). We'll give you a few tips that you can use to go soft, if you're a high-potential leader facing tough challenges - or if your sharp edges are off-putting to some of the partners you need to mobilize. And we'll show you an action learning system that you can use to build courage, if you're bringing leadership development to high-potential leaders in your enterprise.

REGISTER HERE FOR THE 26th JUNE COURAGE OFFICE HOUR >

Some business cultures are better equipped to balance soft tones with tough challenges than others. When we did Leadership Development with American and European regulatory and quality leaders in a Japanese pharma company, we saw how Japanese gentility and consensus-building challenges leaders to strive for that balance. We coached Israeli defense-tech leaders to learn a whole new vocabulary and a whole new set of gestures and intonations, so their chutzpah would be endearing rather than off-putting, so they'd partner effectively with American and Singaporean defense contractors.

With Courage Quests, you'll equip leaders to embrace diversity to Make Courage Contagious with a broader range of colleagues, so diversity ennobles and raises the bar on the challenges you need to others to embrace. Join us on the 26th June to learn how >

Dr Louise Yochee Klein and Dr Merom Klein are business psychologists who use Courage Leadership Quests - so your high-potential leaders balance soft encouraging tones with the traction you need to get on hard technical and business challenges. They invite you to join them on the 26th June - and check out their Courage Leadership Quests