Your Patients Aren't That Patient
It's no surprise patients don't like to be put on hold.
But now there's even more proof.
How long are you willing to wait for something? If you're like many people, when you want something, the time is usually right now.
Data shows, consumer patience is rapidly decreasing, and it's having a major impact on businesses. It's putting extra pressure on medical practices that are trying to balance time and attention in the office, with managing the phones. Those who have resorted to putting patients on hold are paying a price.