Volume 13, Number 3, June 2020 (Special Issue on Smart Service, Business and Information System)

Cover Page, Table of Contents and Others: PDF (size: 8152KB)

• Analysis of Performance Indicators for Sustainable Management of Community Drinking Water Networks in Cameroon ()
  Charlot Moussa, Mathias Fru Fonteh
  Journal of Service Science and Management Vol.13 No.3,  June 30, 2020
  DOI: 10.4236/jssm.2020.133039    522 Downloads  1,516 Views   Citations
  This article belongs to the Special Issue on
• Changes in Tourism Destination Image of Guangzhou ()
  Siying Yang, Mu Zhang
  Journal of Service Science and Management Vol.13 No.3,  June 29, 2020
  DOI: 10.4236/jssm.2020.133038    877 Downloads  2,842 Views   Citations
  This article belongs to the Special Issue on
• Like-Minded Cooperators—The Research on the Relationship between the CEO Transformational Leadership and the Innovation Behavior of Designer ()
  Chunhong Liu, Tong Niu
  Journal of Service Science and Management Vol.13 No.3,  June 28, 2020
  DOI: 10.4236/jssm.2020.133037    795 Downloads  1,859 Views   Citations
  This article belongs to the Special Issue on
• Is Personalized Service No Longer Important? Guests of Smart Hotels May Have Other Preferences ()
  Wan Peng, Mu Zhang
  Journal of Service Science and Management Vol.13 No.3,  June 16, 2020
  DOI: 10.4236/jssm.2020.133035    2,879 Downloads  4,974 Views   Citations
  This article belongs to the Special Issue on Smart Service, Business and Information System
• How to Gamify Online Business: A Case Study Based on “SMART” Model ()
  Hui Xu
  Journal of Service Science and Management Vol.13 No.3,  June 10, 2020
  DOI: 10.4236/jssm.2020.133034    897 Downloads  3,419 Views   Citations
  This article belongs to the Special Issue on
• The Effects of Service Employees’ Emotional Labor on Customer Loyalty in Wealth Management Service Organization ()
  Yunxia Shi, Xinxin Bao, Chunhao Ma, Wenpei Wei
  Journal of Service Science and Management Vol.13 No.3,  June 10, 2020
  DOI: 10.4236/jssm.2020.133033    722 Downloads  2,936 Views   Citations
  This article belongs to the Special Issue on
• Re-Examination of Servicescape Model: Food Expectation and Patronage to Macau’s Restaurant from Chinese Visitors’ Perspectives ()
  Grace Suk Ha Chan, Junya Li
  Journal of Service Science and Management Vol.13 No.3,  May 22, 2020
  DOI: 10.4236/jssm.2020.133032    1,784 Downloads  3,869 Views   Citations
  This article belongs to the Special Issue on
• A New Cognitive Framework for Understanding Social Commerce: A Service Ecosystem Perspective ()
  Yingliang Wu, Xu Chen
  Journal of Service Science and Management Vol.13 No.3,  May 22, 2020
  DOI: 10.4236/jssm.2020.133031    681 Downloads  2,278 Views   Citations
  This article belongs to the Special Issue on
• Disruption Innovation and Theory ()
  Oroszi Terry
  Journal of Service Science and Management Vol.13 No.3,  May 18, 2020
  DOI: 10.4236/jssm.2020.133030    3,426 Downloads  7,606 Views   Citations
  This article belongs to the Special Issue on
• Bank Telemarketing Forecasting Model Based on t-SNE-SVM ()
  Jianguo Che, Sai Zhao, Yongfan Li, Kai Li
  Journal of Service Science and Management Vol.13 No.3,  May 18, 2020
  DOI: 10.4236/jssm.2020.133029    762 Downloads  3,249 Views   Citations
  This article belongs to the Special Issue on