IT asset management
Align your asset management software to support services and processes critical to IT.
Asset management solutions
The value of IT asset management over an entire life cycle
Fully integrated IT asset management software
You’ve spent hundreds of thousands of dollars on technology for your organization, but are you getting the most out of your IT investments? Collecting inventory data and tracking contract statuses throughout the life cycle of an asset is critical. Capturing your asset data in one location enables better IT asset management (ITAM) and tracking of hardware, software, licenses, ticket history, and even non-IT assets.
Automate for better efficiency
Track and tag hundreds of different hardware properties, software titles, and user and location history from your Windows, iOS, and Chrome OS devices.
Manage contract service levels
Save time and keep records up-to-date in a single location by compiling vendor data, warranties, lease terms, and agreements.
Get greater asset visibility
Expedite problem resolution and changes within service desk tickets by automatically capturing and gathering each asset’s incident history.
A single, web-based platform
Track your organization’s hardware and software inventory, including computers, servers, laptops, mobile devices, networking equipment, and virtually any other tech asset.
IT asset management and ITIL
ITIL and asset management help ensure you’re planning and managing the relationships between your IT assets and service tickets or requests.
A foundation for IT service management
Coupled with ITIL best practices, IT asset management solutions help reduce business risk by alerting IT of potential software security problems and threats.
Manage IT assets in real time
Manage your IT assets with a full understanding of how incidents, problems, changes, and releases impact your assets through an integrated service desk.
Improve resolution rates and times
IT asset management allows for more effective incident and problem management, making it easier to move, add, or change configurations.
Keep IT service management (ITSM) costs down
A good asset management strategy makes it easier to track software licenses and warranties so you can avoid unnecessary repair charges or fines.
Unified ITAM software and service desk
The ideal asset management software is fully unified with your service desk software to proactively address potential issues.
Get the full picture
Establish a consolidated and accurate database of all assets and to whom they’re currently issued.
Learn users’ self-service patterns
Align assets with support tickets, giving you consistent and up-to-date information on the technical support needed for your assets.
How much is spent on assets?
See the overall cost associated with managing the devices, and make better decisions on the equipment used by your organization.
Maintain compliance
Properly allocate the right devices to users, and refresh older assets so your employees have the technical resources they need to do their jobs.
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