Overall, I am satisfied with my stay at this hotel. The biggest positive I can mention is the hotel’s location, which is in the heart of Barcelona close to all city sightseeing. There are a lot of shops, bars, fast food places, and restaurants etc near the hotel. The only one drawback of the location is it can be noisy in your room. My room was on the 8th floor, but I could still clearly hear all the noise from the people on the street, and also a church bell, which rang very often during the day. At first I didn’t pay attention to it, but at some point (I was staying in this hotel for almost 1 month) it became annoying. But one big wonderful thing about my room facing the Rambla promenade was the city views from the window, which were absolutely stunning, plus, a lot of daylight inside! So what I can say? CHOICES! The hotel looks good from the inside, the lobby was nice and perfectly clean all the time. The front desk staff was mostly helpful and nice. Only a few times I felt an unfriendly negative attitude from the staff, and mostly it belonged to a super annoying Housekeeping Manager Lady who was kind of crazy and unprofessional in some moments. Once she showed up to my room with a security guy and asked to inspect my room (pretending like she could not speak English, which she clearly understood and spoke). Anyway, she acted like something was wrong in my room and she needed to check it. This performance was worthy of an Oscar! Finally I let her in and you know the first thing she did? She ran to the window and opened it and checked the area outside! Sorry, but ***??? And you know what she did after? She went to my kitchen and checked my garbage can! And after that, she bent down and checked under the bed! Finally she still did not tell me what she was trying to find or what was wrong with my room. She left and did not explain anything to me! Of course, after that I left a complaint about her crazy behavior to a front desk guy who was also shocked regarding her behavior. Anyway, be aware of this crazy lady if you stay at the hotel and hide things really well if you have something to hide! She thinks she is a detective! Coming back to the positive things about the hotel. I really liked that the hotel had a washing machine and dryer in the basement. It was easy to use them (buying special coins from the front desk), and maybe because the hotel’s guests did not know about them, every single time I came to wash my things in the evening, they were free. They are located on -1 level, by the way, next to a trash room. Oh, a little minus was the elevators which felt old and slow. I believe they need to be replaced. Now about my room. I booked the basic type of room. The room, unfortunately, was kind of small, it felt tight there. The room was okay looking, nothing fancy and nice about it. It felt kind of outdated. The TV was old and small, it was uncomfortable to watch TV shows, which I did connecting my iPad to the TV screen through a special p
Excellent
105 Reviews