1928 Map,Adress, Transportation & Nearest Station/ Airport

Landmarks
1928
0km
Napoleon Museum
0.07km
Museo napoleonico
0.07km
Parque de los Cabezones
0.14km
Museo de Historia Natural Felipe Poey
0.14km
Montane Anthropological Museum
0.16km
Monumento a Julio Antonio Mella
0.18km
Universidad de la Habana
0.19km
Real Fabrica de Tabacos H Upmann
0.21km
Church and Convent of St. Francis of Asisi
0.29km

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255 Juan Delgado, Havana, Cuba |
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My wife and I stayed at the hotel back in October. The overall experience was great. Nothing negative comes to mind. We were told the hotel's pet friendly so we stayed with our 5 m/o Xolo. We all had a great time. For me personally, what really hit it out of the park was the breakfast and the 10/10 guest service. Even though our stay happened during a national blackout in Cuba things went so smoothly there and the staff really went an extra mile to make us feel like everything was OK. ================================================================ Mi esposa y yo nos quedamos en octubre. La experiencia en general fue increíble. No se me viene nada negativo a la mente. Nos comentaron que el hotel es pet friendly, así que nos quedamos con nuestro xolo de cinco meses. Todos nos la pasamos muy bien. Para mí, personalmente, tanto el desayuno como la atención del personal llevaron al hotel a otro nivel. A pesar de que nuestra estancia coincidió con un apagón nacional en Cuba, las cosas estuvieron tranquilas ahí y el personal de verdad puso su granito de arena para que nos sintiéramos cómodos.
Thank you Voya staff for going over and beyond to take care of Boss Moves T.L.F travel group. I need to elaborate on how the staff effectively communicated with me and answered all my questions several months in advance before my group arrived from the USA. When we arrived to the hotel we were provided welcome drinks and a cold towel to wash our face and hands. They also had a very beautiful complimentary breakfast, and an amazing sundown service. I looked forward to receiving the goodnight notes and pieces chocolate before bed. As we prepared to leave the staff gifted us with a fifth of Havana Cuban rum and a very beautiful magnet. Hands down this will be my go to place for Boss Moves T.L.F clients. In addition THANK YOU Voya staff for being so kind and sweet to my daughter. Signed, Tina F.
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Good breakfast, good service, location of the hotel is by the sea, both sides can see the sea
- 周
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Choose from More Hotels

4.4/5Excellent62 Reviews
Havana|5.6km from city center
I stayed in this hotel for 3 nights and I enjoy it very much. The room were cleaned and the cleanig lady even left us a note saying welcome to us, the food was good and also all the people from the hotel were very nice to everybody. I recomend this hotel and if I will come back to Havana I will definitelly stay here.
SOLD OUT
4.2/5Very Good44 Reviews
Havana|3.9km from city center
The hotel is located in the central area of ​​the old city. The appearance of the lobby and the breakfast service are all of a five-star standard. The rooms are large and spacious, and the guest house level. I really can't ask for too much. The fried lobster on the top floor is very fresh, and the night view is super beautiful. It is recommended to pay in pesos, as using US dollars is too confusing.
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5/5Perfect41 Reviews
Havana|2.71km from city center
My wife and I stayed at the hotel back in October. The overall experience was great. Nothing negative comes to mind. We were told the hotel's pet friendly so we stayed with our 5 m/o Xolo. We all had a great time. For me personally, what really hit it out of the park was the breakfast and the 10/10 guest service. Even though our stay happened during a national blackout in Cuba things went so smoothly there and the staff really went an extra mile to make us feel like everything was OK. ================================================================ Mi esposa y yo nos quedamos en octubre. La experiencia en general fue increíble. No se me viene nada negativo a la mente. Nos comentaron que el hotel es pet friendly, así que nos quedamos con nuestro xolo de cinco meses. Todos nos la pasamos muy bien. Para mí, personalmente, tanto el desayuno como la atención del personal llevaron al hotel a otro nivel. A pesar de que nuestra estancia coincidió con un apagón nacional en Cuba, las cosas estuvieron tranquilas ahí y el personal de verdad puso su granito de arena para que nos sintiéramos cómodos.
SOLD OUT
4/5Very Good61 Reviews
Havana|3.91km from city center
The infrastructure is definitely the best in the area. At least bottled water is provided every day. The breakfast is rich beyond imagination. Eggs Benedict and omlete are available a la carte. The dinner at Roof is also very cost-effective. The restaurant service is excellent, but the room service is very average. The money exchange place on the first floor closes at 4pm. The exchange rate is not great either. . .
SOLD OUT
4.3/5Excellent4 Reviews
Havana|4.22km from city center
I stayed in Room 351 of Gran Hotel ManzanaKempinski La Habana from August 12th to August 14th, and now I am complaining about the poor service of the hotel restaurant staff, guest service manager andsecurity during my staying! 1. At around 22:00 on the evening of August13, after finishing the meal in hotel restaurant, the cashier refused to acceptcash payment, and the attitude was very unfriendly. I asked why, and therestaurant staff didn't give any explanation, and said very unfriendly thatthey don't accept cash. Why did you accept cash in the first day, but didn't accept cash payment in the hotelrestaurant on the second day? Why do the same hotel have different management rules andstandards? And didn't told me in advance. The restaurant service is so poor, is it because the meal timedelays the employees from getting off work normally? Or are there other reasonsthat lead to employees not having a sense of service? If cash service is notaccepted, why wasn't I informed before I entered the restaurant? May I ask themanager of hotel restaurant, has there been any training for the restaurantstaff? 2. Complain that the guest service manageron duty of the hotel has a poor service attitude and cannot provide areasonable explanation to solve the complaints to your in house guests. Theattitude is very bad and intensifies the conflict between the staying guestsand the hotel. Does not reflect the duties of the Guest Services Manager on duty.No explanation as to why the hotel only accepts credit cards and not cash.Threatened to call the police. The point is that I didn't refuse to pay afterthe meal, but wanted to pay the bill with the cash. Why did she want to callthe police? This is threatening the hotel guests! 3. Complain about the poor attitude of thesecurity guard on duty and lack of awareness of service. It is like theunderworld threatening the guests staying in the hotel. 4. Complain about the service of the hotel.We are two ladies and took a baby who was only one year old. All of those staffof the hotel did not have the concept of customer-oriented and the most basicmorality of caring for minors, and deliberately made things difficult In-houseguests who spend at the hotel restaurant. The restaurant staff, guest servicemanager and security in the hotel are not worthy of working in a five-starhotel like Kempinski, which brought me a very unpleasant stay and experienceduring my stay in this hotel. I want to emphasize the background of thiscomplaint again. At around 22:00 on August 13, 2023, after themeal in the hotel restaurant, I wanted to settle the bill in cash, but therestaurant service staff refused my request to settle the meal in cash, whichled to this unpleasant incident. Hope Gran Hotel Manzana Kempinski La Habanacan explain and apologize in writing to us two ladies and a baby who is onlyone year old.
SOLD OUT
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