4.6/5Outstanding136 Reviews
Zona Oeste do Rio de Janeiro Rio de Janeiro|19.32km from city center
Massive impressive lobby, but all the seats and armchairs need reupholstering or cleaning, very grubby to sit in. The pool is very small, and the facilities there are quite poor by other hotel in the area. No separate changing rooms or locker room. No showers after gym activities. The bedroom is large, a bit dated in style. No tea or coffee maker, no kettle, no complimentary water, for me, unacceptable in a 5*hotel. The bed is massive but the sheets don’t fit. So we spent twelve nights constantly re making the bed. Very poor sleep as a result. For god sake, make the beds smaller, or the sheets and blankets bigger. Overall we enjoyed our stay, despite these shortcomings. Concierge staff were the most helpful and friendly. Check in staff, not so much. Very cold and aloof.