Bursa Map,Adress, Transportation & Nearest Station/ Airport

From checkin to checkout, everything was fine. Delicious breakfast, nice thermal spa. My new favorite hotel in Bursa

It is a central hotel with high service standards that can be preferred for both business and touristic trips.

The right choice for our guests, quality service. You can choose with peace of mind. Location is close to all points

Delightful little hotel with character in close proximity to major sites. Very attentive staff. Restaurant good and garden courtyard is delightful. One of our nicest stays in Turkey.

The hotel needs a good clean. The carpets are stained and dirty. The bathrooms door skirting was being held with duct tape. The bed was made very day however it was not straightened out. I would have expected a heated towel rail but there was not. There are nil views and I was upgraded. Do not leave your room Card in the slot! House keeping will throw it out every time and cancel your card so you will get locked out. I placed my SIM card plastic card in the slot so the lightening would turn on and they threw that out too. It had all my personal numbers on it and was never returned or recovered and nil apology. The hamam was the worst experience in my life. 600tl and the hamam’s heating was not working so I got a sabun and kese with water nil heat felt like sandpaper exfoliation. Thai massage was authentic Thai with Thai workers my lady smelt like she ate 10 Cloves of garlic. Only good thing is reception staff are courteous and friendly. The hotel desperately needs a renovation. The coffee latte is acceptable.

The hotel is far from the tourist attractions. The sanitation is OK. The breakfast is good. There is a free swimming pool and spa. The sanitation is OK. The staff is not very enthusiastic but it is OK.

The overall experience at this spa was amazing, from the time we arrived, our car was parked, luggage taken into the room. The spa services were awesome too, we used the massage services and the spring water pool in the basement. Very clean and staff were pleasing.

The room is clean and hygienic.

Bir hafta öncesinden rezervasyon yaptırmama ve kurumsal müşteriniz olmama rağmen havalandırma alanına bakan bir odanın verilmiş olması inanılmazdı. Odada bulunan banyo havlusu çok eski hatta ortası delikti. Bu da yetmezmiş gibi odanın kliması Merkezi kontroldeydi ve sadece telefon ile açılabiliyordu. Gece klima kendi kendine kapanmış ve buz gibi bir ortama uyandım. Yine resepsiyonu aramama rağmen oradaki personel Nur Hanım çıkış yoğunluğu nedeni ile ilgilenmediğini söyleyerek duruma çözüm getirmedi. Sonrasında aşağıya indiğimde ise yoğunluk olmadığını hatta Nur hamımın başka bir personel ile sohbet ettiğini gözlemledim. Haftanın en az iki gününü işim nedeni ile seyahatte geçiren biri olarak beklemediğim bir hizmeti grubunuza yakıştıramadım.