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I felt quite ashame to have this kind of servie in a 5-star hotel in Geneva.... As I arriver, the person at the reception barely said hello and typed on his computer for about a minute before proudly telling my first name....then a second colleague arrived and did the same... They then asked me for my ID, even though I had stayed there before. When I asked why, they said it was their policy to ask for identification for each stay. For information, this is not the case in other five-star hotels in Geneva. I was then driven to my suite: for the price, facing north was not a great surprise. But I was most annoyed at not having my luggage in my room: I had delivered it in the morning, and they had not brought it to the room by 7:00 pm. It then took about half-an hour to bring it. I then ordered room-service. They promised to have it delivered within 20-30 minutes. After 40 minutes, I did a first call, asking when it would arrive. They said 10 minutes. After 15 minutes, I called again, and they said it would arrive soon. It finally took 60'. What is even more interesting it that they bring the (good) food on a fairly high tray. But all the seating options are either a sofa, or a low armchair....therefore very inconvenient to sit! Other than that, the bathroom is very large and nice. The amenities are of good quality. I did not find the sheets and the bed particularly comfortable however. And it was impossible to regulate the temperature on the digital panel (you can move it from -3 to +3, but when putting it on +3 it would stubbornly come back to -3). There was no follow-up on my complaints, which was quite disappointing.

On the shores of Lake Geneva, authentic French luxury, from concierge to check-in to Izumi on the top floor overlooking the entire landscape, this hotel interprets the new definition of luxury. The only downside is that the room is slightly smaller and the price is more expensive.

Visited Geneva to celebrate our 50 th wedding anniversary and stayed at the outstanding Ritz Carlton Hotel de La Paix, Geneva. The hotel and especially the staff are exceptionally outstanding in every way. The hotel was elegantly beautiful, old world charm and beauty with striking modern accents. But most of all, the staff from the doorman to the reception staff, the concierge, and the manager as well as the staff from the Living Room Kitchen and Bar were always warm, welcoming and ready to help make our stay a trip of a lifetime. We will always remember our stay and the staff at the Ritz Carlton Hotel de LaPaix. Thank you to all!

super satisfied The service staff are super nice and kindly explain the tour There is also an airport taxi service I also like the room decoration and the configuration of the hall. As soon as you go out, you can see the big fountain

We just spent three days at the hotel, and it was outstanding. A few shout outs to some of the staff, including Graham, who literally ran down the street to try to find us a taxi. Tom, who greeted us warmly upon arrival, and ensured that our room was ready on time after a long flight , Pierre the concierge extraordinaire, who helped us with plans prior to our departure from home, as well as during our stay, Perlina and Enzo, who hosted the most amazing swiss gin tasting in the lobby bar. We enjoyed their company, as well as the special MO experience. And all the staff in the restaurants as well as housekeeping, really contributed to our stay being extraordinary. MO will definitely be our go-to hotel next time we are in Geneva.

The most comfortable hotel on this trip, the front desk originally said that it could be upgraded by 145 Euros. Later, I thought that the original room was also good, but I did n’t upgrade. The bathroom and bedroom are large, and the service is attentive and meticulous, especially for breakfast. We ordered all the dishes, all of which are above the standard level. They are particularly delicious, and they are exquisite. Highly recommended!

The location is very good, facing the fountain of the British Garden at Lake Geneva. Surrounded by big brand stores, it's only 5 minutes way from the Ferris wheel. You can visit Lake Geneva. The hotel service is very good and the waiter can help you carry luggage.

This was my first stay in Geneva and as always I had a wonderful time. Let's start with the check in, all the staff were happy and smiling which made me feel very welcome. Provence was very kind and she showed me the way to the room and also the hotel facilities. I loved the room, so spacious and open in white, very big bed and in front of a huge garden. The welcome gift was a highlight for me: a big bottle of red wine which is made by the owner and also delicious chocolate with caramel. It was very interesting for me that the hotel logo was everywhere, on the chocolate, on the cappuccino, the club sandwich etc. We ate so much , the breakfast was perfect too, I can recommend the pancakes, the cappuccino and the fresh orange juice (so sweet oranges like in Greece).You can eat also sushi for breakfast.Simon I think was his name, he was the best at breakfast, so attentive and happy to assist us. Thank you very much, we will come back

Good hotel if you want to be on the promenade but some 30 minutes walk to the station. However hotel can help with the taxi if you need one. Rooms were clean and airconditioned. Good hotel however for my feeling it’s more of a 4 stars than 5.

The hotel and staff looked after us exceptionally well during our first stay to Geneva. The room was ready as we arrived at the hotel at 9:30am and they had kindly upgraded us to a room with a lake view to celebrate the reason for our trip. The staff could not have been more welcoming, kind and helpful during our stay. The concierge was extremely helpful and gave us many tips on where to visit during our stay. The breakfast was amazing and the setting is really special. The hotel is a 40 minute walk to the old town which we enjoyed each day, although the hotel do offer guests a travel card which allows use of public transport which was super easy. The swimming pool is wonderful - the only downside to our trip was our final day when there wasn't enough sun beds at the pool and we would recommend that perhaps hotel guests could reserve the beds to ensure this didn't happen. All in all a fabulous trip one that we will remember and the hotel 10/10!