Pleasantly surprised at the price, quality, and service at this hotel. I arrived after 2:00am as an exhausted walk-in, and the young man working the desk went way, way, way, above and beyond to make sure I was safe and comfortable. I didn't even know I had a Hilton Hhonors membership, but he found it and gave me the member price. I had a nice rest, a yummy breakfast in the morning and then - DERP! - drove off without my guitar. I didn't even think of it until I was 5 hours down the road and could not turn back to go get it. But guess what? - the morning clerk found it for me and arranged to have it shipped to my home in Colorado. Me and my guitar are home now and looking forward to visiting Lubbock again.
First time staying here and won't be the last! Ended up with a top floor and balcony room, which took my breath away! All amenities were clean and pristine, and the bed was comfortable and relaxing! The staff are down to earth and kind; they helped with anything I needed and I can't wait to stay here again!
- Lex Danger