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Next to the old bridge in Florence, 403 river view suite, the living room and bedroom have floor-to-ceiling windows facing the Arno River, the location is good and the scenery is good, but the heating is not too hot. On the third day, we were upgraded to the larger family river view suite 405 next door, with a dining room for six people and two bathrooms, which is even better👍🏻 The hotel breakfast is also very rich. recommend!

The location of the hotel is very good, the breakfast is good, the layout is luxurious, the room is just right, the warmth is enough, the service is good, the hygiene is good, the surrounding style is invincible, and the local people's culture is simple

This is a wonderful stay and great help from the concierge when planning our trip. All staff so extraordinarily accommodating rooms beautiful and comfortable with every amenity buffet breakfast extensive delicious with healthy options bar and dinner very special beautifully decorated the location is slightly out of the action but its a lovely walk thru the narrow streets. The stunning building, the amazing rooms, the butler service.

Very very good hotel, clean and elegant, right in the city center, walking to all attractions, the bathroom is old

We found this Palace last year, so this is our second time here. If you can believe it, it just keeps getting better. Love Florence, but now we are using Palazzo as our base to see other cities. Just feels like home. The graciousness, warmth from the moment you walk in. Not to say each room has 20ft ceilings tubs, huge walk-in showers & all amenities you can think of. Gorgeous, exquisite. We also had breakfast every morning and we decided to eat dinner there. the Michelin restaurant was closed so we still ate there in the cafe, my bad sorry we didn't do this sooner. The chef/owner doesn't miss a trick & oversees everything. Introduces himself and is so proud of his restaurant & staff. All this important because when you have trust in your staff and they know it the pride they have shows and their attitude is noted. I suggest anyone visiting Florence, look up this property, it is the best kep secret & I may be sorry for telling you about it.

Very good hotel! Comfortable location, everything thought up to small things, hotel-museum. Breakfast place is just delicious. One of the best hotels I have visited.

Very good and charismatic place right in the middle of everything in Florence: shops, museums and restaurants, you can get anywhere within few minutes of walking. The front desk in very limited time arranged for us a short (we stayed 4 nights only), but not easy to execute program including a day in Chianti with 2 private winery visits (wineries from my list) and provided us with plenty restaurant recommendations. Which truth be told turned out to be better than couple of restaurants we found ourselves searching and reading reviews. The minuses. We were staying in a suite on the 2nd floor, which in Vecchietti is actually quite high due to high ceilings on each floor. The windows were to a side street and upon arrival we were assured that the windows are soundproof. But every night we were woken-up several times first by various partygoers returning back to the hotels/apartments and next by communal services collecting the garbage. The shower is tiny, has stone tiles floor and a big window that saw better times, which is letting in plenty of air from the outside. Even sitting on the toilet, which is located next to the shower door, (excuse me for details) one can feel cold air blowing from the shower door, which can’t be closed completely. On top of that one of the maids always found it a good idea to leave that window open for the whole day after leaving the room doing the cleaning. This being in November already. So, going into that shower was an ordeal every time.

The location is really good, the room is too small, the garden restaurant is not bad, the Ctrip specialist about the tax and fees is still very good, can solve in time! It is great to contact customer service at any time in foreign countries. Of course, it is better to have a better breakfast. Then there is a cleaning person who put my pajamas on the phone from the bed. This detail is not satisfactory! The hotel should further strengthen the demand for cleaners.

Next to the old bridge and the Arno River, I booked a room with a terrace, which is very beautiful and comfortable. Great for evening walks. The room is considered big in Europe, and the whole hotel is small but exquisite. The only downside is that there are too few choices for breakfast, which is not a five-star standard.