Came back to EP after 3 years after Covid and I enjoyed my staying a lot. Staffs were helpful and friendly in general, but they were not those sweet sweet kind… just friendly, maybe some people would find them rude… Anyway, the package was super good and good value for the price. Many activities were included. Basically you could spend all day in the hotel without going out… I enjoyed their fine dinning restaurants: 1.Hakkasan-modern Asian fusion, if you like typical Chinese food, not the right one… 2.Broadway-western, American style… loved their cauliflower salad… steak was okay, maybe I ordered wrong one, should have tried the wellington… but staffs were super friendly… 3.Lebanese Terrace-somebody told me it was the best Lebanese restaurant in town, so I went have a try. It was so good… but the staffs were not friendly… 4. Vendome-the best breakfast buffet in town for me… (tried Park rotana, St Regis, Conrad, four seasons, rosewood, W hotel, Hilton… )still think it is the best one For someone who stays in the hotel like 300/365 days, this is the best hotel in abu danbi. I found it difficult for me to stay in any other hotels in Abu danbi 🥹

Me and my wife stayed in this Hotel for 3 nights to escape the hustle and bustle in Dubai. From the moment we crossed the entrance to the time we left we felt completely cocooned and pampered by the team and by the silence of the place. In fairness , you do get better experiences of a Desert Hotel in the UAE but for the short drive it was fine. Your views from the villa with pool are not really unobstructed as you will see one or the other shelter or building in the close distance but it is okay. However the desert around the edge of the villa wasn’t the cleanest and our short proximity to the horse stalls meant that we had a good time of smelling the same which was not really nice. On top of that the pool was quite the treat for all kinds of birds , especially pigeons. And not only are they drinking from the water but also do their business in the water which can be disgusting, but they are cleaning the pools every morning to minimize this. However we wish to have used the pool longer time. I know it’s nature but compared to other hotels of this kind it is not as bad as here. The Spa is fantastic and the treatments have been wonderful and well done. Also the facilities have been great to use including their snow cave which was a change from the norm. The food at the breakfast and at the in room dining where absolutely exquisit and well balanced. We did not visit any restaurant also because most of them were closed due to limited amount of guest which is reasonable. But in room dining was as good as being in the restaurant. On top of all the team made our stay complete. All staff were super helpful , always a smile and came up with suggestions we did not had in mind but ended up using. E.g in villa breakfast which we ordered by WhatsApp with our butler Jaouad. Jaouad was great and always there if you need him even on his day off. For us the staff made up for most of the flaws we encountered and we wish to come back asap.

Just had the most fabulous overnight staycation at this wonderful hotel. Took my sister for a surprise treat whilst she was visiting from the UK. From the minute we arrived to the minute we left the service was impeccable! Every member of staff was extremely polite at all times but do need to mention several members of staff who made our stay extra memorable! Marina on reception who facilitated such an easy check in & check out experience. Fahim & Kamal who provided the best service with a smile at the poolside. Thanks guys for the beautiful fruit basket! Our amazing butler Chatty who surprised us several times with an array of goodies! Nothing was too much trouble for him. Waseem at the Olea restaurant who delighted us by sending a lovely bottle of wine for us to enjoy by the pool, thanks to Akhil from the restaurant for taking care of us at breakfast & delivering the wine later. Not forgetting the lifeguards who we chatted to at the pool, special mention for Santosh & Roshan.

Good afternoon I would like to share my impressions of my stay at Jumeirah at Saadiyat Island Resort. I am very glad that I chose this one out of all the variety of hotels on Saadiyat. A year ago I was here in St. Regis, so the choice of location was absolutely conscious. Since I live in a metropolis, for me harmony with the environment and the absence of high-rise buildings was a priority when choosing a hotel. The hotel is truly luxurious, from the reception to the service on the beach. An exceptionally professional team of managers and service staff makes you feel like a special, long-awaited guest from the first minute of your stay. My experience at the hotel is 100% positive. I had problems with the aggregator through which I booked the hotel, because the service that was specified during booking and payment did not match what the hotel was able to confirm upon check-in. But, thanks to the very sensitive, responsive and wonderful Inessa Ivleeva, the problem that arose was resolved as quickly as possible. I literally fell in love with the Amouage bath line presented at the hotel. This is a brand that fully corresponds to the high class premium level of the hotel. You can purchase any accessory for personal use. Now the magical scent of Amouage will remind me of the unforgettable moments spent in Jumeirah. Just during my stay, the SAL restaurant opened on site - the second project implemented in the UAE. The first restaurant of the same name is located in Dubai, in Burj Al Arab. Well, what can I say? Fantastic place! Absolutely 100% release into the a**osphere. The aesthetically impeccable, elegant, refined design of the hotel and the surrounding magical nature of the Saadiyat coast are absolutely harmoniously integrated with the pleasure that can be obtained from haute cuisine. In conclusion, it is worth saying that there are not many places that attract attention or amaze the imagination, and this is one of them. You may also want to come to Saadiat someday in order to find yourself in a fairy tale from the Arabian Nights. Happy travels to you!

It's a wonderful hotel. The majority of guests are Europeans. The breakfast is rich and the kids' club is very intimate. I have a lot of luggage, and there is no need to worry about language problems. It's easy to access.

This was a surprise from my husband for my 40th bday. We had a great time. Hotel had beautiful interior pool was fantastic my 7year old enjoyed a lot. I want to particularly mention a few staff members who had been very helpful and efficient during our stay. Top of the list is Abdul who serves at breakfast lunch and dinner at the bottom. He was very friendly, asking us all the time how we r if he could bring something for us & made us feel very comfortable. Anup was the same very helpful and friendly. I would recommend Vora at the spa. She was v good with the massage, so was Mariam at the spa, very friendly and accommodating. Outstanding service awards for the staff members mentioned above.

W Hotel is one of the nicest hotels in Abu Dhabi and the architecture of it is stunning, the food options and drinks are great as well, the rooms are big as well. The only downside of the stay was that the hotel is next to a race track and the noise is too much 😅

Stayed here for my birthday in the private pool villa! It was surreal. My whole stay from the atmosphere to the kindness of the staff really made my stay extra special. The welcome fruits and coconut water were super refreshing and every single staff member starting at the reception desk for checking to the staff on the buggies helping me get to the room were very nice and welcoming.

The hotel has complete facilities and good service attitude. The breakfast variety is not large but the quality is not bad. The beach is right outside the room. It is very pleasant to sit in the yard and watch the stars at night. I will book other room types of this hotel again!

This is a review long overdue. Visited the hotel about 2 weeks ago and I've been meaning to write this review ever since. This stay was actually a competition I had won via Instagram. I have visited and reviewed many hotels in the UAE and the Shangri-La definitely ranks in my top luxurious hotel stays yet. I would like to thank Intan, the very polite lady who checked us in. Intan definitely deserves mention without whom we probably wouldn't have had as great a time. Upon hearing that we were also celebrating a special occasion, she provided us with lounge access which was the highlight of our stay. The Shangri-La is a beautiful hotel and the service by all staff was testament to the brand. Aside from the opulence of the hotel, the superb facilities, the beautiful beach and the amazing infinity pool, the Horizon Club Lounge was just the cherry on the top. Mr Jem and Ms Berna were the most hospitable. They spoiled us beyond measure. The food at the lounge was delightful in all aspects. The food preparation and presentation was on point. Very often, food that looks so good doesn't actually parallel in taste. I can certainly say that the meals were both, beautifully presented and scrumptious at every bite too. I don't think I've ever spent more time in a hotel lounge before. Jem and Berna were both very professional and definitely deserve praise. We felt more like family than hotel patrons. The breakfast at the hotel was just another feature deserving mention. It was one of the most gourmet breakfasts and the variety was nothing short of spectacular. The Abra ride was wonderful escapism. This canal and Abra feature is just gorgeous. I honestly felt like I was in Venice. Muhammad, the Abra guide was , delightful and polite. I would also like to make mention of Carmen at reception who extended our check out and to the breakfast team who really went out of their way to ensure that we had a fantastic meal. I would certainly love to visit this resort again.