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As a travel agent I have stayed at numerous hotels around the country and around the world, ranging from very primitive options to ultra luxurious ones, and everything in-between. My husband and I found ourselves needing a room for one night in Casa Grande, Arizona. I am so glad I selected the Best Western Plus. The hotel has plentiful, free parking, free WiFi, a small outdoor pool and indoor workout room, neither of which we used. The Best Western Plus is an immaculate, new hotel, with bright, cheerful rooms, nicely and simply decorated, wonderful window blinds which help block the heat but still allows light to flow through the large windows. The air conditioning worked seamlessly and effectively which was necessary in such heat. Beds were comfortable, with ample bed lighting which can switch to personal lighting with the press of a switch if one is reading in bed and one doesn't want to bother one's partner. The front office staff were all very efficient and pleasant, offering us a snack plus a bottle of cold water from their pantry upon check in. Sometimes it is the smallest and the simplest of unexpected gestures that are the most gratefully received and appreciated. They do not have elaborate fruit options, but the normal banana/apple and orange selections. The free breakfast buffet in the morning offers tasty and healthy options. The yogurt machine and make your own waffle iron plus the elaborate coffee machine elevated the breakfast experience to a level not normally associated with Best Westerns. For lunch and dinner options, the Texas Roadhouse restaurant is located in the same parking area as the hotel, with many other dining options, mostly fast food, near by. Many restaurants are closed Sundays and Mondays in this area. Yes, this hotel charges a higher rate than others in Casa Grande but to us, it's well worth the money. I wholeheartedly recommend this hotel and know we will be back.

Upon arrival, we were warmly welcomed by a pleasant young lady at the front desk. She exuded efficiency and courtesy, making the check-in process a breeze. Our room was exceptionally clean and was refreshed daily as per our request. The Dove personal care products provided in the bathroom were a nice touch. However, we were a bit disappointed with the quality of coffee in our room. Thankfully, the coffee available in the lobby was much better. Despite this minor setback, we thoroughly enjoyed our stay and will definitely consider using this hotel again when visiting Casa Grande and its surrounding communities in the future. From the excellent service to the comfortable and well-maintained accommodations, this hotel left a positive impression on us and we highly recommend it to others.

Check In was fine. Arrived to an open room. Found a used bandaid in the bathtub, no shower curtain and one bed had a stained sheet. Staff was quick to respond and everything was made right. My mom is 92 and she had a tough time getting in the bed due to it’s height. Booked hotel for two nights but they didn’t clean up the room the after the first night which I expected since there was no discount for the second night. Upon check out the staff gave us a small potted plant, I assume for a sorry for our problems. I recall booking breakfast but there are no breakfasts at all except for coffee and juice I was told there would be some small pastries but I never saw any either morning. Anyway it was like the second cheapest hotel in the area so I wasn’t expecting a great experience. Room was clean but needed some minor repairs. Overall a 2 in my book.