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First time for me in Jeddah. Wonderful and tranquil city. This hotel I believe is the best in town. Perfect location and perfect staff. Especially Jameela, great customer service. This hotel has it all, super breakfast with amazing Chef Abed, super Spa, over The top rooms, amazingly clean. Also to mention the sports bar. The person working there is incredible. Thank you and see you next time.

I initially visited Crowne Plaza Al Salam Hotel in Jeddah for breakfast, and from the moment I walked in, I was pleasantly surprised by the warm welcome from the staff. Their hospitality and genuine friendliness created such a positive atmosphere that I immediately felt at ease. Breakfast was delightful, and the staff’s attentiveness truly made a difference. The warm smiles and happy energy all around were so refreshing that I decided to extend my experience and book a night to stay. The hotel itself is a wonderful place to unwind, with serene surroundings and a comfortable, relaxing ambiance. From start to finish, every interaction was filled with kindness and care. If you’re looking for a place in Jeddah where you can feel refreshed, meet genuinely cheerful people, and enjoy top-notch service, I highly recommend Crowne Plaza Al Salam Hotel. It was a lovely experience, and I can’t wait to visit again.

If you’re a frequent business traveler like me, choosing the right hotel without compromising on your loyalty points is always a challenge, especially in cities, where there aren’t enough good hotels to begin with, which is the case with Jeddah. However, I think you’ll be able to get both at Shangri-La Jeddah. Pros: - Location - Breakfast - Interior Design - Room Amenities - Service and Staff - Shower water-pressure Cons: - Pillow case smell - Mattress too firm

Came here with my son and had an excellent stay - I recommend staying here. Beautiful property right on the water, with an excellent buffet breakfast and really nice service. We stayed in the Prince's Suite which was a huge and had a beautiful outdoor terrace overlooking the water. The gym was excellent with very very heavy weights. One of the best gyms I've seen in a hotel. Only problem with gym I'd they never turned in sauna so had to wait 30 minutes even in middle of day (and they never offered) so couldn't use. Other problem with gym and pool was that it was unisex - that'll be a problem if you want a family, mixed gender vacation. Many of the newer hotels in Saudi are mixed gender, this one isn't which would be a problem if I brought the whole family. Staff even called me after I returned home to get feedback about the property. Although I loved my stay and would come back, to be fair - the property definitely needs a renovation. Not all the power plugs work, the doors don't close properly and need a heavy shove. Little things like that show age even though it is a well maintained property. Despite the age and need of renovation, I'll stay here again and recommend it because of service and location