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This was our first visit to Croatia thus the first time in Dubrovnik and we carefully researched prior to booking. This hotel appeared to have excellent reviews overall so seemed like a good choice. The reality however was not so, as the room we were given was extremely disappointing due to size and the view of a brick wall. Whilst we hadn’t booked a sea view I wasn’t quite prepared for this brick wall and let the staff know. Thankfully we were given a different room which had a much better view, so thank you as this did help immensely. The location of this hotel is by far its biggest selling point as it just a very short walk to the old town with all its attractions and the sky ride. It also has lovely views of the Adriatic Sea, Lockrum island and the old town. There was perfect service in the restaurant for breakfast, the buffet was limited but this was complimented by the menu to order breakfast dishes. For swimming there is a good sized indoor pool and there is access to the sea which was also a fabulous selling point. The sun-bed spaces were limited but the staff worked very hard to ensure all guests were welcomed and found sun-beds and umbrellas for shade from their storeroom. After the shock of the initial room with the view of the brick wall, the other not so great aspect was the service by waiter at the sea/beach area. It was almost impossible to gain the attention of the waiter for drink orders and the quality of the drinks (Tom Collins) was very poor. For 5 star, the service has to be on point and this experience really did let the hotel down. Would I recommend this hotel, well yes but make sure you book a room with a sea view unless you like looking at a brick wall and don’t expect to get a drink by the sea/beach area.

Beautiful spacious room with an excellent view of the sea. The only setback is that the bathtub did not come with an anti slip mat which can be a little slippery getting in and out. Staffs are so friendly and gracious. Breakfast spread is a little disappointing for a 5* hotel. The set up of items are quite messy eg the butter is not placed near the jam. The gluten free items placed in a corner that's not that obvious. The egg station is so far away outside with only 1 person handling so many egg orders.

All staff are smiling Dedicated to solving any problems for guests any problem Friendly attitude makes people feel at home The hotel's environment is first-class, and the breakfast is unprecedentedly rich. The hotel has a good heated swimming pool and sauna. The hotel has its own small garden with a view of the entire Adriatic Sea. Bus No. 4 can go directly to the ancient city from the hotel entrance. It only costs 2 euros. You can also buy a three-day ticket at the hotel. The three-day ticket can go to the city wall, the castle and take the bus non-stop for three days, but please remember to save the first bus trip. bill If you lose that simple ticket, you cannot take the bus. Remember to keep it, otherwise you have to go to Juice Information to get a replacement ticket.

Very good resort hotel, the sunset is amazing, the breakfast is also great, you can see the scenery, there are many people eating breakfast, the replenishment is relatively timely, the dinner is also good, a little expensive, in short, a perfect experience

When planning this visit to Dubrovnik, we determined we wished to stay within the city walls. Perhaps we should not have. It is a very, very busy tourist destination that may have best been avoided in the evening, especially at this price. The hotel is historic and attractive, but the a/c was not nearly up to speed for the heat, and the odour in the bathroom (from the sewers) was almost unbearable, even if we closed the door. The shower was mouldy, and not very pleasant. The staff are to be commended as they were lovely and accommodating, but you would probably be better off looking elsewhere further out.