The hotel has a nice lobby, bar and a small store for souvenirs. At the reception there is a capable staff, his name is Ashok,he was very helpful, checkout was easy and fast. The room was big enough, the beds were very comfortable. It is advisable to choose a room to the back as it is very noisy from the highway. Room service was adequate, cleanliness in the bathroom could be improved (greasy hinges in the shower, worn out fixtures). Air, or moisture and odor extractor in bathroom did not work. Power failure several times a day. Very positive was that we got enough water bottles in the room every day. The equipment in the gym is old and not fit for purpose, very unfortunate! The spa area was not inviting, looked unkempt and is probably getting on in years. Around the pool a few loungers, seating at uninviting tables (would have to be replaced urgently). Restaurant: Breakfast is sufficient, the staff friendly and eager, unfortunately lacks cleanliness and trained service staff. The presentation of the buffet leaves much to be desired. It was nice that they prepared a dish especially for us in the evening that was not so spicy. A NO GO: Wifi was insufficient, not acceptable for a business hotel. All efforts on the part of the hotel were unsuccessful. Even IT-staff could not fix it. Hotel hosts business and social events. Can not judge about service in this case. Overall, this place lacks good management, trained staff and maintenance in all areas.
- Guest User
Very friendly and helpful staff. Always ready to greet you with a smile and assist you in any way they can. Nice spacious rooms with working desk, best for people staying for work purpose. Facilities like pool, spa and walkway for your evening walks on fresh cut grass.
- Guest User