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This hotel gave a tip top services from the staffs with clean n big room. They are very polite and helpful. Verities of breakfast n free flow of non alcohol drinks served at the lounge. Location is very good with many mall surrounding the area. Makati is very safe area to walk around. I'm so happy through out my stay & definitely will choose this hotel again.

The room is clean, the lobby is beautiful, there is a bakery on the first floor, and there are shops selling jewelry and household items. There are so many restaurants nearby, including Chinese food, hot pot, and burgers🍔, so eating is convenient. The kids love the pool.

e service at their hotel was exceptional. There was absolutely no issue that was not addressed timely and with satisfactory results. We were particulary impressed with how the hotel staff anticipated our needs. Numerous conference attendees commented on the quality of the food, the quality of the service and overall positive attitude toward the conference site. Particular noteworthy is the longevity of the staff and that sense of investment in the success of every event. I usually offer suggestions for improvements, but there is absolutely nothing that could be improved – you have set the bar very high.

Staff is most friendly and too eager to serve but the level of competence is undersized to put it modestly. Breakfast is in my opinion not at the level of a 5 star hotel. The return trip to the airport appeared to be a different car then the one which was actually ordered. The hotel itself is beautifull with excellent facilities.

Nice hotel good room with balcony looking over the golf course my only concern the club lounge only served whyte mackay whisky as i have stayed in many marriott hotels which serve chivas regal or black label Marriott Manila stop your penny pinching and serve decent whisky which customer pay for in the price of a club room its ashamed i wont stay at the Marriott Manila again i feel cheated and robbed .

I had booked adjoining rooms for our stay with family. The king size bed was very comfortable and amenities the same as the double room. Love that they allow pets and because we had adjoining rooms, my furbaby had more room to move around :)

Stayed one night after visiting Boracay. I emailed them in advance and asked them to pick me up at the airport. It was room of coral wing of bottom category that stayed, but area and comfort are enough, too. There were 2 toilets. When I checked in, I was asked if I wanted a room on the sea side or the fountain side, so I chose the fountain side. After 6:00 p.m., we could see the fountain show that was held every hour from the living room and bathroom of the room. I can't hear the sound that much. The good points of the room are the large space for luggage, where you can go directly from the entrance, where there is a dresser with bright lights, where there is a non-slip at the bottom of the wide bathtub, where there is a bench in the shower room, And so on. The amenity has a good scent and the air volume of the dryer is sufficient. The touch of the bathrobe was also good. I had an early flight the next morning, so I asked the concierge to arrange a grab for me. . It was a reliable service.

We have been going to Edsa Shangrila for family staycations for a long time now. It's our whole family's favorite quick getaway. We feel most comfortable and taken cared of at Edsa Shangrila. Our kids especially love swimming in the pool. We would like to give a special shout out to Sir Manny (lifeguard) for chatting with our 2 boys from time to time and for always keeping our kids safe while swimming. Thank you too to Sir Oteph Silvan, lifeguard for taking care of us. For my husband and I, we enjoy having drinks and peanuts at the Pool Bar made relaxing and easy with the impeccable service headed by Mavic and the whole Pool Bar team, Chef Anthony and Nikki! Of course, the whole stay won't be complete without experiencing dining at The Heat. We are most at home with our friends at Heat namely, Kap Mike Cifra, Angelica Banal, Stephen Manuel, Vergel Siason, and of course with Chef Anthony Catipay. Special shout out too to Luigi Bautista, Service Associate from guest service center who always took care of our Heat dining reservations and for the care he has has given us during our stay. Thank you too to Sheryl Meneses for her attention to details in keeping our rooms so clean and comfy. Edsa Shangrila is definitely a place we call home because of the great accommodations and the excellent service of people who work there that have become our good friends as well. We'll definitely be back because of them.

We always love to stay at Ascott BGC. The staff are very accommodating and the rooms are clean and well kept. There was one time when my kids left their toys upon checkout and when we came back it was completely stored and kept and our kids had it back.

The place was so convenient to go to other hotels connected especially their ******. Facilities was great. Very clean rooms and lobby. Staff are helpful. This hotel i can recommend to friends.