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The reception staff were very polite, a gentleman who works at night was extremely friendly giving me snacks in the early hours because I was hungry and the kitchen was closed. Only the cleaning staff made a lot of noise at 7:30am, a very early time to start, which could disturb guests who are still resting.

I came to the Crown Plaza, Nottingham for a conference early June. The hotel itself was nice, modern and comfortable. My room was not adequately cleaned as there were hairs in my shower upon arrival, unreplenished hygiene products in the bathroom and the toilet uncleaned. The room Itself was small, but fine for sleeping in. My TV did not work, but as it was one night this wasn’t a bother. The breakfast and lunch were great, formal dinner however was awful and poor, not worth paying for. Servers were unversed in allergen training, and the allergen and dietary requirement food options were awfully poor. The manager on duty however, was apologetic and wonderful. The best thing about this hotel was the staff (excusing F&B teams poor allergen training and food options). Particularly Abigail, Malakai and Zak on the bar who were so warm, polite and accommodating. Wonderful service throughout and a credit to the team. Thank you three.

Loved the Christmas decor they put up this year. Very beautiful. Again always a pleasure to stay at this hotel. It’s why I came back time and time again.

Breakfast buffet is quite good. I feel at home. The scenery and atmosphere are just perfect. I think the inside of the hotel is clean.

房間非常大,衞生間有地暖設備，踩在地上很舒服 早餐很豐富，非常安靜，在旅途疲憊時，可以睡個好覺，邊上還有幾家好餐館呢,主要離我客户和公司很近，開車就幾分鐘

The hotel haven't welcomed any direct feedback, for 6 months it seems, hence leaving this here We stayed this weekend Check In - lacked warmth and very unwelcoming (@7.30pm Sat) We enquired about pool hours, but weren't asked if we knew where it was, so we had to hunt it down, our room cards didnt work in the door, so at front desk were told to use another door, no apology. At the bar, I noticed barman was making cocktails without measuring our spirits. A member of staff warned him (loudly) about this, he measured some with the metal cup, but as soon as she'd gone, he reverted to adding a slosh of spirit to each glass, unmeasured. When paying for my drink, a tab for my room hadn't been opened at reception (I assume it always is, but we'd not even been asked)- they didn't offer to then add it, so I had to pay separately, small amount, but its the principle and no reward points for the purchase as a result. However, after a bad start, the next morning, front of house were much more friendly and breakfast team were happy, efficient and working well together - particularly Ian working hard at the breakfast bar, Dawn, Tom and April - well done to those guys!

Was lucky to be the first to stay in one of the rooms in the new wing. Very clean and comfortable with all new furnishings and new 55 inch tv Unfortunately, I was only booked in for the one night; arrived late and left early. Overall a short but pleasant stay. Would book again in future if visiting Nottingham.