Building B1, Area B, Matoushan, Tianxin Villagers' Committee, Xiaosanjiang Town, Lianshan, Guangdong, ChinaView Hotel Details
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MounTours Resort Guest Reviews
4.8/5
Excellent
189 Reviews
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Verified reviews
Location4.9
Amenities4.7
Service4.7
Cleanliness4.8
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All reviews(189)
Positive reviews(188)
Reviews with photos/video(111)
Classy environment(48)
Great air circulation(18)
Loved the view(17)
Relaxing hot springs(15)
Delicious breakfast(12)
Quiet & comfortable(9)
Perfect for kids(5)
Well designed(4)
Negative reviews(1)
Anonymous User
Suite With Mountain View In Zone B
Checked in May 2024
Travel with friends
3 Reviews
5.0/5
Outstanding
Posted on Jun 24, 2024
The environmental services are very good. Area B is next to the swimming pool, which is convenient. Except for poor soundproofing in the room and being woken up by the noise of lawn mowing in the morning (the housekeeper responded immediately), the Chinese breakfast included in the room rate was average, and the mountaintop restaurant tasted good, with large portions and a reasonable price. The staff's service attitude is very good. It's suitable for a weekend getaway. recommend
Original TextTranslated by Google
Response from Property: Hello dear guests! Thank you very much for your recognition and praise! We are glad that you had a wonderful time at the Ma Tou Shan Forest Hot Spring Resort Hotel. Your affirmation is a great encouragement to everyone. We will continue to maintain our enthusiasm, further improve the quality and level of service, and strive to make every guest feel at home. We look forward to your visit again!
Guest User
Twin Room With Mountain View In Area B
Checked in May 2024
Family
47 Reviews
5.0/5
Outstanding
Posted on Jun 16, 2024
The view, room service are very good! It is simply a paradise in the forest. It is full of negative ions. The service attitude of the staff is very good. The sister at the front desk and the housekeeper need special praise! Breakfast was good! I will focus on choosing this during my next vacation!
Original TextTranslated by Google
Response from Property: Hello dear guests! Thank you very much for your recognition and praise! We are glad that you had a wonderful time at Ma Tou Shan Forest Hot Spring Resort Hotel. Your affirmation is a great encouragement to everyone. We will continue to maintain our enthusiasm, further improve the quality and level of service, and strive to make every guest feel at home. Looking forward to your visit again
Guest User
Two-room Wooden House In The Woods
Checked in May 2024
Family
4 Reviews
5.0/5
Outstanding
Posted on Jun 9, 2024
What a comfortable environment, the whole family is very satisfied. Both the large environment (park) and the small environment (room) are very good. The room is a wooden house, with the comfortable smell of wood, plus the breeze blowing from the balcony with the smell of outdoor vegetation, and listening to the rustling of trees and the chirping of insects and birds, it is very pleasant. It is suitable for families or couples who want to relax. Recommended.
Original TextTranslated by Google
Response from Property: Hello dear guests! Thank you very much for your recognition and praise! We are glad that you had a wonderful time at Ma Tou Shan Forest Hot Spring Resort Hotel. Your affirmation is a great encouragement to everyone. We will continue to maintain our enthusiasm, further improve the quality and level of service, and strive to make every guest feel at home. Looking forward to your visit again
Guest User
Elegant King Room In Zone A
Checked in May 2024
Couples
5 Reviews
5.0/5
Outstanding
Posted on Jun 9, 2024
The hardware and software are both very good, and it's worth taking your time. The entire resort is surrounded by mountains and has sufficient negative ions. In addition to soaking in hot springs, guests can also climb mountains. The service attitude of the waiters is very good, which is the best. In addition, the breakfast is very rich and varied.
Original TextTranslated by Google
Response from Property: Hello dear guests! Thank you very much for your recognition and praise! We are glad that you had a wonderful time at Ma Tou Shan Forest Hot Spring Resort Hotel. Your affirmation is a great encouragement to everyone. We will continue to maintain our enthusiasm, further improve the quality and level of service, and strive to make every guest feel at home. Looking forward to your visit again
Guest User
Twin Room With Mountain View In Area B
Checked in Apr 2024
Travel with friends
54 Reviews
5.0/5
Outstanding
Posted on May 19, 2024
The room is large and clean, with a strong scent of pine wood. The service is attentive and enthusiastic. The breakfast is rich and varied. The hotel environment is quiet and comfortable. There are green mountains and green waters everywhere, and the fragrance of birds and flowers. It is a great place!
Original TextTranslated by Google
Response from Property: Hello dear guests! Thank you very much for your stay and compliments! We are glad that you had a wonderful time at the Ma Tou Shan Forest Hot Spring Resort Hotel. Your affirmation is a great encouragement to everyone. We will continue to maintain our enthusiasm, further improve the quality and level of service, and strive to make every guest feel at home. We look forward to your visit again!
Guangzhouxiangerguo
Two-room Wooden House In The Woods
Checked in Apr 2024
Family
6 Reviews
4.7/5
Amazing
Posted on May 26, 2024
Picturesque, quiet and comfortable, an ideal vacation spot; I especially like the cabin. Because it rained continuously and there were few people, I had the exclusive use of the swimming pool in Area B. The kid's pool is warm water, which is great. In fact, the scenery on rainy days is also particularly beautiful.
Original TextTranslated by Google
Response from Property: Hello dear guests! Thank you very much for your stay and compliments! We are glad that you had a wonderful time at the Ma Tou Shan Forest Hot Spring Resort Hotel. Your affirmation is a great encouragement to everyone. We will continue to maintain our enthusiasm, further improve the quality and level of service, and strive to make every guest feel at home. We look forward to your visit again!
rianna
Two-room Wooden House In The Woods
Checked in Mar 2024
Travel with friends
23 Reviews
5.0/5
Outstanding
Posted on Apr 12, 2024
The room is very large, and the balcony is also very large. There are three beds. There is no water limit in the hot spring on the balcony, so you can soak in it as you like. The environment is beautiful, the privacy is high, and the photos are great. The public swimming pool and hot spring in Area A are great and very clean. My best friends and I had a great time and felt very relaxed. It's worth a visit. I especially praise the service here. It's really nice. The housekeeper and the driver Xingge...every staff member is very nice👍👍👍
Original TextTranslated by Google
Response from Property: Hello! Thank you very much for your stay and compliments! We are glad that you had a wonderful time at the Ma Tou Shan Forest Hot Spring Resort Hotel. Your affirmation is a great encouragement to everyone. We will continue to maintain our enthusiasm, further improve the quality and level of service, and strive to make every guest feel at home. We look forward to your visit again! I wish you good health, success in your work, and happiness every day!
Shi6666
Zone B Mountain View King Room
Checked in Feb 2024
Travel with friends
4 Reviews
4.7/5
Amazing
Posted on Mar 19, 2024
Well, this place is really good~ The fresh air and smooth skin after taking a shower are the most direct feelings. There are not many people. The swimming pool is also a constant temperature of 33 degrees 24 hours a day. The guy on the battery car is great, explaining and polite. It’s already 10pm when we arrive at the hotel. If no one is staying in the same room type, I don’t understand why we don’t choose a higher one, but choose the one at the bottom so that it looks better when I take photos~ I suggest you have one room. It is equipped with four bath towels, otherwise it will not be enough for soaking in hot springs and taking a shower. The lady at the front desk this morning felt that etiquette needs to be trained. It felt like... um... um... understand it by yourself. There is also a section of the hotel where you can hike It’s a long way~I feel very comfortable~
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for choosing to stay with us and for your valuable feedback! We will continue to improve service quality and provide more project experiences. Thank you for your support and wish you a happy every day.
Mia-baobao
Zone B Mountain View King Room
Checked in Jan 2024
Couples
2 Reviews
4.7/5
Amazing
Posted on Feb 26, 2024
I drove from Guangzhou to live in Lianzhou and arrived in about an hour. The lady at the front desk was very enthusiastic, but the environment was not suitable for the housing price. There is a charge for cup noodles in the room of more than 1,000 yuan. It is recommended to add a minibar for free use. Maybe the hotel has new I haven’t had time to update a lot of hardware, so the experience is average. There is no late checkout option, which needs to be improved.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your stay and valuable comments! We will continue to improve service quality and provide more project experiences. Thank you for your support and wish you a happy every day.
Anonymous User
Elegant King Room In Zone A
Checked in Dec 2023
Other
2 Reviews
2.5/5
Posted on Jan 29, 2024
Nice natural environment and fresh air
The hot spring is probably not a real hot spring. There is a large hot water equipment next to the room. The noise is relatively loud. There are many places under construction. It will be noisy in the morning. The sunshade in the room leaks light right at the bedside.
The front desk service is not professional. Ctrip did not proactively contact us when placing an order for a room. We saw the wrong room type when we arrived at the front desk. Guests were not reminded of the breakfast time when they were given room cards. The battery cart was delivered to the villa area and I walked in to find the room. There were no spare bath towels in the swimming pool area. It was very cold to cool down and the experience was not good.
The overall experience is that the battery car pick-up and drop-off does not have any services. It is suitable for elderly health and wellness travel and is not recommended for young people.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your stay and valuable comments! Hot springs are extracted from natural hot springs and are rich in minerals - silicon, fluoride, radon and metasilicic acid, which have a good effect on the human body in softening blood vessels and alleviating heart diseases. We will continue to improve service quality and more Project experience, thank you for supporting us, and wish you a happy every day.