MounTours Resort

MounTours Resort Reviews

MounTours Resort

Building B1, Area B, Matoushan, Tianxin Villagers' Committee, Xiaosanjiang Town, Lianshan, Guangdong, ChinaView Hotel Details
MounTours Resort
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MounTours Resort Guest Reviews

4.8/5
Excellent
189 Reviews
Verified reviews
Location4.9
Amenities4.7
Service4.7
Cleanliness4.8
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All reviews(189)
Positive reviews(188)
Reviews with photos/video(111)
Classy environment(48)
Great air circulation(18)
Loved the view(17)
Relaxing hot springs(15)
Delicious breakfast(12)
Quiet & comfortable(9)
Perfect for kids(5)
Well designed(4)
Negative reviews(1)
Anonymous User
Suite With Mountain View In Zone B
Checked in May 2024
Travel with friends
3 Reviews
5.0/5
Outstanding
Posted on Jun 24, 2024
The environmental services are very good. Area B is next to the swimming pool, which is convenient. Except for poor soundproofing in the room and being woken up by the noise of lawn mowing in the morning (the housekeeper responded immediately), the Chinese breakfast included in the room rate was average, and the mountaintop restaurant tasted good, with large portions and a reasonable price. The staff's service attitude is very good. It's suitable for a weekend getaway. recommend
Original TextTranslated by Google
Response from Property: Hello dear guests! Thank you very much for your recognition and praise! We are glad that you had a wonderful time at the Ma Tou Shan Forest Hot Spring Resort Hotel. Your affirmation is a great encouragement to everyone. We will continue to maintain our enthusiasm, further improve the quality and level of service, and strive to make every guest feel at home. We look forward to your visit again!
Guest User
Twin Room With Mountain View In Area B
Checked in May 2024
Family
47 Reviews
5.0/5
Outstanding
Posted on Jun 16, 2024
The view, room service are very good! It is simply a paradise in the forest. It is full of negative ions. The service attitude of the staff is very good. The sister at the front desk and the housekeeper need special praise! Breakfast was good! I will focus on choosing this during my next vacation!
Original TextTranslated by Google
Response from Property: Hello dear guests! Thank you very much for your recognition and praise! We are glad that you had a wonderful time at Ma Tou Shan Forest Hot Spring Resort Hotel. Your affirmation is a great encouragement to everyone. We will continue to maintain our enthusiasm, further improve the quality and level of service, and strive to make every guest feel at home. Looking forward to your visit again
Guest User
Two-room Wooden House In The Woods
Checked in May 2024
Family
4 Reviews
5.0/5
Outstanding
Posted on Jun 9, 2024
What a comfortable environment, the whole family is very satisfied. Both the large environment (park) and the small environment (room) are very good. The room is a wooden house, with the comfortable smell of wood, plus the breeze blowing from the balcony with the smell of outdoor vegetation, and listening to the rustling of trees and the chirping of insects and birds, it is very pleasant. It is suitable for families or couples who want to relax. Recommended.
Original TextTranslated by Google
Response from Property: Hello dear guests! Thank you very much for your recognition and praise! We are glad that you had a wonderful time at Ma Tou Shan Forest Hot Spring Resort Hotel. Your affirmation is a great encouragement to everyone. We will continue to maintain our enthusiasm, further improve the quality and level of service, and strive to make every guest feel at home. Looking forward to your visit again
Guest User
Elegant King Room In Zone A
Checked in May 2024
Couples
5 Reviews
5.0/5
Outstanding
Posted on Jun 9, 2024
The hardware and software are both very good, and it's worth taking your time. The entire resort is surrounded by mountains and has sufficient negative ions. In addition to soaking in hot springs, guests can also climb mountains. The service attitude of the waiters is very good, which is the best. In addition, the breakfast is very rich and varied.
Original TextTranslated by Google
Response from Property: Hello dear guests! Thank you very much for your recognition and praise! We are glad that you had a wonderful time at Ma Tou Shan Forest Hot Spring Resort Hotel. Your affirmation is a great encouragement to everyone. We will continue to maintain our enthusiasm, further improve the quality and level of service, and strive to make every guest feel at home. Looking forward to your visit again
Guest User
Twin Room With Mountain View In Area B
Checked in Apr 2024
Travel with friends
54 Reviews
5.0/5
Outstanding
Posted on May 19, 2024
The room is large and clean, with a strong scent of pine wood. The service is attentive and enthusiastic. The breakfast is rich and varied. The hotel environment is quiet and comfortable. There are green mountains and green waters everywhere, and the fragrance of birds and flowers. It is a great place!
Original TextTranslated by Google
Response from Property: Hello dear guests! Thank you very much for your stay and compliments! We are glad that you had a wonderful time at the Ma Tou Shan Forest Hot Spring Resort Hotel. Your affirmation is a great encouragement to everyone. We will continue to maintain our enthusiasm, further improve the quality and level of service, and strive to make every guest feel at home. We look forward to your visit again!
Guangzhouxiangerguo
Two-room Wooden House In The Woods
Checked in Apr 2024
Family
6 Reviews
4.7/5
Amazing
Posted on May 26, 2024
Picturesque, quiet and comfortable, an ideal vacation spot; I especially like the cabin. Because it rained continuously and there were few people, I had the exclusive use of the swimming pool in Area B. The kid's pool is warm water, which is great. In fact, the scenery on rainy days is also particularly beautiful.
Original TextTranslated by Google
Response from Property: Hello dear guests! Thank you very much for your stay and compliments! We are glad that you had a wonderful time at the Ma Tou Shan Forest Hot Spring Resort Hotel. Your affirmation is a great encouragement to everyone. We will continue to maintain our enthusiasm, further improve the quality and level of service, and strive to make every guest feel at home. We look forward to your visit again!
rianna
Two-room Wooden House In The Woods
Checked in Mar 2024
Travel with friends
23 Reviews
5.0/5
Outstanding
Posted on Apr 12, 2024
The room is very large, and the balcony is also very large. There are three beds. There is no water limit in the hot spring on the balcony, so you can soak in it as you like. The environment is beautiful, the privacy is high, and the photos are great. The public swimming pool and hot spring in Area A are great and very clean. My best friends and I had a great time and felt very relaxed. It's worth a visit. I especially praise the service here. It's really nice. The housekeeper and the driver Xingge...every staff member is very nice👍👍👍
Original TextTranslated by Google
Response from Property: Hello! Thank you very much for your stay and compliments! We are glad that you had a wonderful time at the Ma Tou Shan Forest Hot Spring Resort Hotel. Your affirmation is a great encouragement to everyone. We will continue to maintain our enthusiasm, further improve the quality and level of service, and strive to make every guest feel at home. We look forward to your visit again! I wish you good health, success in your work, and happiness every day!
Shi6666
Zone B Mountain View King Room
Checked in Feb 2024
Travel with friends
4 Reviews
4.7/5
Amazing
Posted on Mar 19, 2024
Well, this place is really good~ The fresh air and smooth skin after taking a shower are the most direct feelings. There are not many people. The swimming pool is also a constant temperature of 33 degrees 24 hours a day. The guy on the battery car is great, explaining and polite. It’s already 10pm when we arrive at the hotel. If no one is staying in the same room type, I don’t understand why we don’t choose a higher one, but choose the one at the bottom so that it looks better when I take photos~ I suggest you have one room. It is equipped with four bath towels, otherwise it will not be enough for soaking in hot springs and taking a shower. The lady at the front desk this morning felt that etiquette needs to be trained. It felt like... um... um... understand it by yourself. There is also a section of the hotel where you can hike It’s a long way~I feel very comfortable~
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for choosing to stay with us and for your valuable feedback! We will continue to improve service quality and provide more project experiences. Thank you for your support and wish you a happy every day.
Mia-baobao
Zone B Mountain View King Room
Checked in Jan 2024
Couples
2 Reviews
4.7/5
Amazing
Posted on Feb 26, 2024
I drove from Guangzhou to live in Lianzhou and arrived in about an hour. The lady at the front desk was very enthusiastic, but the environment was not suitable for the housing price. There is a charge for cup noodles in the room of more than 1,000 yuan. It is recommended to add a minibar for free use. Maybe the hotel has new I haven’t had time to update a lot of hardware, so the experience is average. There is no late checkout option, which needs to be improved.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your stay and valuable comments! We will continue to improve service quality and provide more project experiences. Thank you for your support and wish you a happy every day.
Anonymous User
Elegant King Room In Zone A
Checked in Dec 2023
Other
2 Reviews
2.5/5
Posted on Jan 29, 2024
Nice natural environment and fresh air The hot spring is probably not a real hot spring. There is a large hot water equipment next to the room. The noise is relatively loud. There are many places under construction. It will be noisy in the morning. The sunshade in the room leaks light right at the bedside. The front desk service is not professional. Ctrip did not proactively contact us when placing an order for a room. We saw the wrong room type when we arrived at the front desk. Guests were not reminded of the breakfast time when they were given room cards. The battery cart was delivered to the villa area and I walked in to find the room. There were no spare bath towels in the swimming pool area. It was very cold to cool down and the experience was not good. The overall experience is that the battery car pick-up and drop-off does not have any services. It is suitable for elderly health and wellness travel and is not recommended for young people.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your stay and valuable comments! Hot springs are extracted from natural hot springs and are rich in minerals - silicon, fluoride, radon and metasilicic acid, which have a good effect on the human body in softening blood vessels and alleviating heart diseases. We will continue to improve service quality and more Project experience, thank you for supporting us, and wish you a happy every day.
Guest User
Zone B Mountain View King Room
Checked in Nov 2024
Travel with friends
1 Reviews
4.7/5
Amazing
Posted on Dec 29, 2024
體驗感不錯哦,環境很好,真的很適合放鬆心情,很安靜,不像其他地方的湯泉人多人雜,這邊真的很舒服,在這裏真的太放鬆了!!也是無意中在小紅書刷到的,就來了,對了!早餐真的太棒了!!!又好吃品種又多!!!我和朋友來的,我們四個人都約定明年繼續來。有些還在建,就是小朋友沒啥好玩的,如果想帶小朋友玩之類可能不是特別合適。
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Guest User
Mountain Cliff Detached Twin Room
Checked in Nov 2024
Family
4 Reviews
5.0/5
Outstanding
Posted on Dec 22, 2024
環境優美,空氣清新,小木屋有歐洲風情,細節也很不錯,看出來是用心打造的,每個區域都有恆温泳池和泡池,房間內有智能語音系統,暖氣也很足,山上天氣冷也不怕,C區懸崖小屋景觀非常開闊,餐廳的味道是地道珠三角口味好吃,早餐很豐富,以後會再來度假,好評
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6/7
Response from Property: 尊敬的賓客您好!非常感謝您的入住與讚揚!很高興您在馬頭山森林温泉度假區酒店度過一段美好的時光。您的肯定給予大家很大的鼓舞,我們會繼續保持熱忱,進一步提升服務質量和水平,致力於讓每一位賓客感受到賓至如歸。熱切期待您的再次光臨!
Guest User
Suite With Mountain View In Zone B
Checked in Nov 2024
Travel with friends
1 Reviews
4.0/5
Very Good
Posted on Dec 27, 2024
在深山裡的温泉酒店,各種設施還在建設完善當中,基本上住進去後吃喝拉撒都在裏面了,建議自帶一些吃的喝的。附近遊玩的景點也距離較遠,印象深刻的是酒店餐廳的出品還不錯,特別是各種浸雞,味道好。
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Guest User
Elegant King Room In Zone A
Checked in Oct 2024
Couples
9 Reviews
5.0/5
Outstanding
Posted on Dec 7, 2024
度假村是新建的,還有很多地方在建,我們住的是木屋,很大且乾淨,環境十分幽靜,傍邊是恆温泳池和一個較小的湯池,特別喜歡這恆温泳池,冬天在這裏游泳真的很爽👍 晚餐在另一邊的餐廳,味道不錯,有電瓶車接送,要提早安排,很方便。管家式服務,一切都安排妥貼。周維全都種滿松樹,是個理想的渡假地方。
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Response from Property: 您好!非常感謝您及家人來到馬頭山森林温泉度假區。我們酒店身處清幽的青山松林之中,周邊環境幽靜清雅,空氣新鮮,是一個天然氧吧。感謝您對我們的讚賞,我們將一如既往的,朝最高的服務目標推進。感謝有您,祝您及家人安康喜樂。歡迎再來!
GerryChoi
Simpluxe Double Bed Room In Area C
Checked in Oct 2024
Couples
3 Reviews
5.0/5
Outstanding
Posted on Dec 11, 2024
房間十分乾淨,剛好氣温下降來的,所以山上温度比較冷,剛好泡温泉就很舒服。晚上還能看到滿天繁星。 酒店設施都很新,晚飯也直接在酒店餐廳解決。可以提前和管家聯繫訂菜和留位,出品也很好。 中途出現了小意外,但酒店團隊很用心的全力幫助,特別要表揚那天幫助我的酒店小哥,為了解決我的問題跑上跑下。 已經列入了我以後的度假選擇列表裡了
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Response from Property: 您好!非常感謝您及家人來到馬頭山森林温泉度假區。我們酒店身處清幽的青山松林之中,周邊環境幽靜清雅,空氣新鮮,是一個天然氧吧。感謝您對我們的讚賞,我們將一如既往的,朝最高的服務目標推進。感謝有您,祝您及家人安康喜樂。歡迎再來!
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