Jet Fox by Aero View Hotel, Delhi Airport

This morning we arrived at the hotel with our two children. Having had a sleepless night on the plane we were eager to rest but we quickly became disillusioned... The driver helps us get our luggage out of the car and the hotel staff looks at us with a smile and shows no interest or thought of helping us carry our 3 big bags up the stairs. It's starting well! I find myself at the reception in front of a young receptionist slumped in his chair, sunglasses and nonchalant air... without the slightest politeness he tells me curtly: "passport", "no all passport"... he turns them over in all directions for 10 minutes to scan all the pages, the visas... when we see the result of the printed sheet completely blurry I have doubts about the point of this staging. It's the first time I've been given such a welcome. My son needs to pee but it seems complicated to get the room key... in the end it's not ready. We are lucky enough to observe their cleaning methods: 3 quick mop strokes. When we enter the room we realize that the photos posted online are not at all contractual. It is very dirty. There are traces of dripping liquid on the walls (among other things). We sit on the beds and order the children not to touch anything. This is not the place to take out toys. I go back and forth up the stairs to the 3rd floor to carry my bags. It is only when there is only one left that the receptionist looks up and offers to help me... well it is a bit late... Contrary to what the ad says, there is no room service. No tea and coffee making facilities as advertised. The internet connection leaves something to be desired. Given the cleanliness of our room, we do not risk eating there in order to avoid making our children sick. After a short nap to recover and clear our heads we decide to leave and change hotels. No one at the reception, we leave the keys on the door and leave.

Run away! The photos were taken a few years ago and since then no cleaning has been done!! It's a shame because it's very well rated on booking and well equipped: hair dryer, kettle, clean towel... but none of that!! And when we ask them they laugh at us! Stained and holey sheets, leftover food all over the walls and floor... in short, don't go there!!