Telesa Comms (Pty) Ltd

Telesa was established with the focus on providing Tools and Expertise to Telecom Industry supporting service provider as well as consumers, with the intent to help save money, save time and simplify processes. Our thorough processes, embedded in our ongoing services and software enable companies to automate these functions and transform manual time-consuming paper-based or multi-system process into a tightly managed system supported by industry experts. Telesa is a proud South African Company that has built a software platform that interfaces with the networks, a client’s switching environment and all client database/systems residing on the customer site. This in turn supports automated self-healing, self-servicing, automated reporting to manage this environment through pre-set reports, alerts and an analytical team monitoring client’s behaviours. Our knowledge and process automation focussed offerings are segmented into Billiance is a Carrier/Service Provider focussed Management platform combining both the Operations Support Systems (OSS) and the Business Support Systems (BSS) in support of ITC companies need for tools to automate and manage as broader aspect of their environment. The platform has been built in a modular architecture allowing for specific deployment allowing for historic systems integration either as prime or slave, focussing on the 6 Management features needed to sustain a professional billing and provisioning platform that ensures creditability in the eyes of the Clients: Product, Billing, Sales, Provisioning, Disputes/Faults & Risk Mitigation. Telegence is a Strategic Telecoms Business Enablement (STBE) Tool focussed on Corporate Consumers in support of ensuring the ICT environment is run as a business strategic enabler supporting Business Intelligence, Telecoms Expense Management, Contract Management, SLA Management, Asset Efficiency Management, Event/Incident Management, Budgeting, Control & Behaviour Profiling.