46th floor, building 8, Baoneng City, NO.666 Xuanwuhu Road, Saybag District, Urumqi, Xinjiang, ChinaView Hotel Details
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Urumqi Luolan Hotel Guest Reviews
4.8/5
Excellent
1495 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(1495)
Positive reviews(1472)
Reviews with photos/video(330)
Friendly front desk staff(121)
Classy environment(118)
Delicious breakfast(94)
Close to train station(57)
Convenient for shopping(47)
Loved the night views(29)
Stayed multiple times(15)
Negative reviews(23)
okayokay
Superior Double Room
Checked in 2024 年 8 月
Solo travelers
5 Reviews
4.7/5
Amazing
Posted on 2024 年 8 月 17 日
Just like others have said in other reviews, building is shared with other hotels, waiting for the elevator takes quite awhile (~10mins), the elevator is also quite crusty, some construction happening but there is a shortcut to the Wanda plaza.
Otherwise the hotel was very clean, had THE best laundry machines and views were beautiful.
Response from Property: Dear guests, thank you for choosing Luolan Hotel and for your recognition of the hotel. The front desk of the hotel is located on the 46th floor of Building 8, mainly because the view is good and the scenery is good. You can also see your comments on this point. There are 6 elevators running at the same time in the hotel. Except for the morning rush hour and the evening rush hour, the elevator runs relatively fast at the rest of the time. The surrounding buildings have been shut down for a long time and will not produce unnecessary noise. The hotel is adjacent to Wanda Plaza and the high-speed railway station. The location is still very good. I hope you can visit our store again and continue to feel our home-like service. Have a good life!
Ryan
Boutique Single Room
Checked in 2024 年 6 月
Solo travelers
17 Reviews
4.7/5
Amazing
Posted on 2024 年 6 月 17 日
Pros:
Nice, clean, modern rooms - well lit, convenient lighting controls and charging, ample tissue and towels.
Good location - not too far from airport, surrounded by shops
Good breakfast
Cons:
Nothing major - no city view from the window in the room I had on 41st floor
Response from Property: Thank you for taking the time out of your busy schedule to comment on the room. I am honored that you chose Xiao Luo to stay in the vast crowd. I am very pleased to receive such a heartfelt comment from you. The positive words make our persistence meaningful. The room types with better views in the hotel are Superior King or Deluxe King Bed, with full floor-to-ceiling windows. When the weather is good, you can see the sunrise in the morning or the sunset in the evening. The scenery is great! Xiao Luo recommends you to book these two room types and look forward to your visit again!
YF Ten
Cozy Double Room
Checked in 2024 年 10 月
Couples
10 Reviews
5.0/5
Outstanding
Posted on 2024 年 10 月 6 日
Hotel in prime location with easy access to restaurants and shopping mall.
Will definitely recommend and stay again in the future
Response from Property: 歲月如歌,心情如花,總有一份情,讓人不能忘卻。感謝您能選擇小羅,祝親一切安好!
Anonymous User
Cozy Double Room
Checked in 2024 年 8 月
Couples
13 Reviews
4.7/5
Amazing
Posted on 2024 年 11 月 12 日
Very clean and spacious hotel room with a great view! Location is near the train station but quite far from the city center. Many great eateries nearby though!
Response from Property: Dear guest, thank you for choosing Luolan Hotel and affirming us. The hotel is adjacent to the Jingkai Wanda Business District and Urumqi High-speed Railway Station. It is very friendly to guests who are tired from traveling and want to rest or who want to go shopping. Walking You can reach the hotel in five minutes, and the hotel is only a dozen kilometers away from popular attractions such as the Grand Bazaar. Luolan Hotel is still a very good choice! Wish you a happy life! Looking forward to your visit again!
Chong
Cozy Double Room
Checked in 2024 年 10 月
Family
8 Reviews
5.0/5
Outstanding
Posted on 2024 年 10 月 7 日
Spacious and cozy room. Convenient location with many shops and Wanda Plaza nearby.
Response from Property: 感謝選擇羅嵐酒店,小羅秉承一貫側重每一位房客的住宿體驗,在營造唯美的環境下,努力做好每一次衞生清潔、精挑細選每一件房間用品、用心服務好每一位顧客的理念一直走下去!!!
MaxwellA
Boutique Single Room
Checked in 2024 年 2 月
Solo travelers
25 Reviews
5.0/5
Outstanding
Posted on 2024 年 2 月 21 日
After staying in the green tree hotel, I have to say, Luolan is way better in every way.
Response from Property: The flowing moonlight, shrouded in thick thoughts, pouring all over the ground, the white brilliance, is my true blessing, gently sprinkled around you, may peace, good luck surround you, may happiness, happiness accompany you.
A
Deluxe Room (2 Beds)
Checked in 2023 年 12 月
Family
2 Reviews
5.0/5
Outstanding
Posted on 2023 年 12 月 8 日
Foreign passport traveller friendly. The breakfast buffet is really good to fuel a full day of activities. Conveniently located near the airport and speed train station, lots of taxis to connect you to discover different part of the city and tourist sites.
Extended my stay from 3 nights to 5 and that tells.
地理位置便利 早饭丰富 服务台的工作人员都非常友善。
Response from Property: 感謝您帶着信任和期盼選擇入住酒店。您的眼睛像明亮的星星,閃爍着迷人的光華,酒店的特色與諸多服務被您的光華點得更加明亮。春暖花開多少愛,不及仙女讚我情。君曾為我歌一曲,我將為君歌一生。而今許下千般願,但願與君長往來。在敍如歸家,羅嵐待知己,滿滿的期待您的再次光臨。
Terry1028
Boutique Single Room
Checked in 2023 年 6 月
Couples
6 Reviews
4.0/5
Very Good
Posted on 2023 年 6 月 22 日
Recommended hotel. However, as I only stayed at the hotel only 4 hours during to delay of flight, I have no deep impress.
Response from Property: 尊敬的賓客,非常感謝您入住羅嵐酒店!同時也很遺憾因為時間原因,沒給您留下深刻的印象。我們酒店坐落在烏魯木齊CBD高鐵新區寶能城綜合體中心地段,毗鄰烏魯木齊高鐵站,距離烏魯木齊國際機場僅12公里(車程18分鐘),信步可達經開萬達廣場(步行約5分鐘),並臨近大小綠谷公園,得天獨厚的地理位置,是商務出行、旅遊休閑的優選。46樓雲上大堂可以帶您領略烏魯木齊不一樣的風景,羅嵐酒店真誠期待您下次光臨!
Guest User
Cozy Double Room
Checked in 2024 年 12 月
Business travelers
45 Reviews
5.0/5
Outstanding
Posted on 2024 年 12 月 24 日
The room is clean and tidy, the decoration facilities are good, and the hygiene is no problem. It is very convenient to order takeout and park. There is no parking fee. The transportation is convenient and the air conditioning is also good. It is worth staying here.
Original TextTranslated by Google
Response from Property: 感謝選擇羅嵐酒店,小羅秉承一貫側重每一位房客的住宿體驗,在營造唯美的環境下,努力做好每一次衞生清潔、精挑細選每一件房間用品、用心服務好每一位顧客的理念一直走下去!!!
Guest User
Superior Double Room
Checked in 2024 年 12 月
Business travelers
1 Reviews
5.0/5
Outstanding
Posted on 2024 年 12 月 24 日
Facilities, except for the toilet, everything else in the room is smart.
Hygiene: clean and hygienic
Environment: The city is unobstructed from high altitude, and the night view is good at night.
Service: Great
Original TextTranslated by Google
Response from Property: 感謝您對小羅的好評與支持,看到您如此走心的點評甚是欣慰,肯定的話語讓我們的堅持有了意義,我們將不斷提升服務品質,迎接每一位遠道而來的你!!!
Guest User
Superior Double Room
Checked in 2024 年 12 月
Couples
6 Reviews
5.0/5
Outstanding
Posted on 2024 年 12 月 16 日
Facilities: The room is very clean and cozy, with complete facilities. The night view outside the window is so beautiful!
Service: The front desk lady is really nice. She provides smiling service throughout the whole process. She immediately assists us when we need it. She answers all questions with great patience, which makes us feel more at ease to check in.
We arrived at the hotel late that day. There is a special parking space in the underground parking lot, so we don’t have to worry about not being able to park the car.
Highly recommended to stay here
Original TextTranslated by Google
Response from Property: 每一份喜愛,都來自心靈的微笑和感動,能夠讓您滿意是我們的心願,我們會更加努力,期待着與您再次相見!
Jiesen
2-bed Room
Checked in 2024 年 12 月
Travel with friends
1 Reviews
4.7/5
Amazing
Posted on 2024 年 12 月 6 日
The room is well-equipped
Clean and tidy
The double room is also quite large
Service: The breakfast is quite rich
Facilities: Complete, hair dryer, TV, wifi are all available
Hygiene: The sheets are relatively clean, disposable toothbrushes, shampoo, and shower gel are also available
Original TextTranslated by Google
Response from Property: Dear guests, thank you for choosing Luolan Hotel and affirming us. We will definitely live up to your expectations and continue to work hard to do better and create a more comfortable accommodation environment for every guest staying in our hotel. We also look forward to your visit again! I wish you a happy life!
Guest User
2-bed Room
Checked in 2024 年 11 月
Family
1 Reviews
5.0/5
Outstanding
Posted on 2024 年 11 月 17 日
I always stay at his hotel in Urumqi. The hotel is very high and you can see the panoramic view of Urumqi from more than 40 floors.
Environment: The room aunt cleans very cleanly. When I go out late, the room is clean when I come back in the afternoon. The things are replenished in time.
Facilities: The hotel is very considerate. There are toiletries and slippers for children. The room is equipped with a refrigerator and a humidifier. The bed is equipped with two kinds of pillows, which is very considerate. It is very comfortable to stay! !
Original TextTranslated by Google
Response from Property: Face the gunfire and rain of bullets in life, and don't spend too much energy on beautifying your appearance. Just like you drag your suitcase to the hotel tiredly, I hope that the service of Luolan Hotel can give you the appropriate energy to maintain. You and I are real, looking at poetry and the distance with high heads, and never give up.
Guest User
2-bed Room
Checked in 2024 年 10 月
Business travelers
46 Reviews
5.0/5
Outstanding
Posted on 2024 年 10 月 20 日
Very satisfied, the front desk service is thoughtful. The window sill has a good view, and you can see the Tianshan Mountain in the distance. It is a good place for travel and vacation, and a good place to relieve stress and mood.
Original TextTranslated by Google
Response from Property: 有時候命運選擇你,並不是你有多優秀,可能是因為你沒有躲,或者沒躲過。而你能夠給酒店五分好評。並不是我們做的多麼好,是因為你的善良,你不想傷害酒店的夥伴們。我們會繼續努力,在服務温暖上保持人問清醒,點滴改變。
Yuyi123
Boutique Single Room
Checked in 2024 年 10 月
Business travelers
24 Reviews
5.0/5
Outstanding
Posted on 2024 年 10 月 14 日
Facilities: Very complete
Hygiene: Excellent
Environment: Pleasant
Service: The service is very good, the front desk manager's way of handling problems is very comfortable, it is a good experience
Afternoon tea: The coffee is delicious
Original TextTranslated by Google
Response from Property: Thank you for your praise and support for Xiao Luo. I am very pleased to see your heartfelt comments. Your affirmative words make our persistence meaningful. We will continue to improve our service quality and welcome everyone who comes from afar!!!