Healthengine

🎥 Webinar Playback: Economic Trends & Their Impacts on Medical Practices If you're looking at your practice's budget and financial goals in preparation for 2025, then we highly recommend you check out our recent webinar; The Road Ahead: How Inflation, Rates, and Patient Spending could Impact your Medical Practice. In just under an hour, our expert panel shared their take on ⤵️ 1) Key market trends impacting inflation, rates and their effect on medical practices  2) How changes in lending and market activity are influencing medical practice operations 3) Why evolving patient spending habits are crucial to monitor  4) How these trends will shape the future of your practice and  5) Actionable steps you can take to adapt and thrive! 🔗 Watch the free recording here https://lnkd.in/gywDN7M9 Brought to you by Healthengine and our partners at RSM, MedX Finance and Perfect Practice. #Webinar #Economy #Insights This post has been scheduled as our team is currently on annual leave over the festive season 🌴

🙋♀️Pro Tip: Festive season flexibility with Custom Sessions  For all healthcare practices on Healthengine, a reminder you can set different charge rates based on the day, time, or appointment type—perfect for managing holiday hours!  See how via the link in the comments. #HappyHolidays #Appointments #Medical This post has been scheduled as our team is currently on annual leave over the festive season 🌴

🎉 Reflecting on 2024 🎉 As we wrap up another year, we want to take a moment to thank our customers, partners, investors and patients for supporting Healthengine, as we strive to achieve our mission of improving patient access to care. This year, we’ve worked hard to increase practice efficiency and boost practice growth and added more and more products and integrations to our flagship subscriptions. From our Core Practice partnership, innovative Waitlist management and seamless Patient Payments to Express Care for repeat scripts, referrals, and medical certificates, our features are designed to boost efficiency, optimise bookings, and support your practice’s growth. We also published the sixth Australian Healthcare Index in partnership with the Australian Patients Association, providing a valuable temperature check on our healthcare system. The cost of living continues to have a concerning impact on patient healthcare choices and it is revealed that technology is playing an increasing role in improving access to care. These insights have been instrumental in shaping our products and the way we support practices and patients. We've proudly released new patient innovations, including eScripts, which simplifies healthcare management for your patients who can now keep their scripts, bookings and appointment details all in one place—the Healthengine app. Looking ahead to 2025, we’re excited to bring healthcare practices new updates to Recalls, Sidebar, and several game-changing innovations designed to save time and enhance your practice’s efficiency. We'll also be launching our exclusive Gentu integration for specialists early in the new year. From all of us at Healthengine, thank you for your continued trust and partnership. Wishing you a safe and happy festive season, and a prosperous New Year! 🌟

💡Tips for preparing for the holiday season, for healthcare practices We hope, like us, you'll be having a little break over the festive season to relax and recharge.  Reach out to us on the usual channels listed on our website (link in comments) and we’ll get back to you as soon as we can.  Here are our top tips for preparing for the holiday season: 💡Confirm your opening hours are correct on your website and Healthengine profile. 💡Update your on-hold messages if required. 💡Display posters at your practice to inform patients of any changes to your opening hours.  💡Consider using Healthengine's Communicate product to send bulk SMSs to patients sharing updates on holiday hours, practitioner availability, or other changes this season. 💡 Customers - Check your availability on Healthengine before taking a break to prevent publishing on days you’re away. If operating on public holidays, ensure those slots are published.  #Medical #SaaS #Healthcare

Healthengine Hackathon 👩💻 Earlier this month, our team came together for a full week of connection and collaboration, with two incredible days dedicated to our Hackathon! Guided by our mission to improve access to healthcare, the Hackathon was all about developing innovative ideas to enhance the healthcare experience for patients and practices, streamline our processes for greater efficiency, and, most importantly, have fun while learning and growing together💡 Here’s what made our Hackathon special ⤵️ 🤝 Collaboration at its finest: Bringing our teams together from across the country fostered incredible synergy and strengthened our culture of teamwork. 💁 Customer-first innovation: Teams connected with each other, as well as patients and practices to gather real-time feedback, iterate on their ideas, and ensure meaningful solutions. 🧪 Experimentation and learning: The Hackathon was a safe space to test bold ideas, experiment with new technologies, and embrace learnings along the way. 🏆Celebrating success: With 9 teams presenting, the creativity was off the charts! Congratulations to our winning team: Adrian, Mubarak A., Elyse Peacock, Harry Feng, Joshua K., Lachlan Drysdale and Samantha Milligan, for their outstanding idea that truly embodied our vision for healthcare innovation.   A huge thank you to our People Team, Bree R. and Courtney Anderson, and CTO Greg Van Baast for bringing this event to life for us and to all our customers and partners who helped us in our research-gathering and testing phases. Events like this remind us why collaboration and curiosity are at the heart of what we do. The energy, the ideas, and the teamwork are a testament to the incredible culture we have here at Healthengine. #Hackathon #Innovation #HappyatHE

It's here! Hotly requested Waitlist update ❤️ Now, and by popular request, patients will automatically be removed from your Healthengine waitlist when they book an appointment, saving you valuable time and eliminating the hassle of manual updates! This fresh product enhancement will join our new automated SMS feature.  Healthengine Waitlists are a simple way to streamline your waitlist management and turn cancellations into new bookings in seconds, boosting your practice's efficiency and bottom line. And they're available to #GP #Specialist eligible #Dental and #Allied practices. Find out more via the link in the comments.

💸 Simplify Payments, Reduce Stress 💸 Say goodbye to awkward payment collection phone calls with Healthengine's  Online Patient Payment solutions! 🚀 Plug-and-play with all-included features: pre-pay, post-pay, deposits, skip payment for medicare eligible appointments, payment requests via SMS, and much more. 🌟 Customer Spotlight Rowena Bain, a Practice Manager from QLD, shares her success to date with Healthengine's Online Patient Payments: “We were looking for a payment solution that would be easy for patients to use and easy for us to collect overdue accounts, and we’ve been happy with Healthengine Payments. Now when patients book telehealth appointments, we don’t need to call them to collect payment, it’s all done online, and patients are happy to do it because it’s more convenient for them.” Free up your front desk team and streamline your payment process with Healthengine Payments.  Learn more via the link in the comments. #Payments #SaaS #Technology

🎉 Hestival 2024 - Celebrating Excellence! 🎉 Last week, the Healthengine team came together for Hestival, our annual event to celebrate the past year, look ahead to 2025, and honour our Make Your Mark winners. 🌟 A huge congratulations to all our deserving winners whose hard work, dedication, and achievements embody the spirit of Healthengine: 🎉 Adam Bennett, Senior Product Manager Marketplace - Adam has been a driving force in the success of countless cross-collaborative projects, brainstorming sessions, and deep dives. His thoughtful marketplace product strategy has set a clear direction for the future—an outstanding year for Adam. 🎉 Bob Hayden, Staff Engineer - Bob has been instrumental in modernising our Recalls product, using his technical expertise and innovative approach to improve both the product and Practice Admin, saving time for customers and staff alike, reflecting his commitment to impactful, customer-focused changes. 🎉 Nathan Brennan, Architect - Nathan is a champion of Healthengine best practices, balancing critical technology decisions with practical business considerations. As a dedicated mentor, he ensures the Healthengine platform remains secure, prioritising tasks with precision. 🎉 Nathan Stonebanks, Customer Success Manager - Nathan has made a remarkable impact this year, driving impressive results and consistently exceeding targets. Known as a "quiet machine," Nathan goes above and beyond to deliver meaningful ROI reporting for large clients and personalised support, even down to perfecting practice profiles. 🎉 Samantha Milligan, Senior Sales Representative - After 10 years, Sami remains a dedicated Healthengine advocate, embodying our team culture with infectious positivity and unwavering optimism. Her exceptional achievements in dental sales, bringing on a stack of new locations and consistently exceeding targets, reflect her passion and pride in her work. ⭐ Team Winner, Integrations. The team of Nathan Brennan, Tom Garner and Mickaël Vanneufville balances building new integrations with ensuring that our numerous current integrations continue to operate and improve, in an ever-changing business, technology, and security landscape. They do a massively important job that rarely gets love, and are well deserving of this recognition. And finally, a very special thank you to our passionate people team, Bree R. and Courtney Anderson for making it the best day ever for all of us 🙏 #Awards #Culture #HappyatHE

💡 Did you hear? Waitlist now includes automated SMS! Healthcare practices can now manage their Waitlists with minimal administration required with Healthengine's new product. Here's how it works: 1. No availability? Patients easily add themselves and their appointment preferences to your Waitlist online. 2. Your practice can also add patients to the Waitlist manually, all within your Healthengine account. 3. When there’s a cancellation, we’ll automatically SMS waitlisted patients that match the appointment day and time, based on their preferences. 4. Prefer manual management? Bulk SMS waitlisted patients instead to let them know an appointment is now available. 5. Patients can quickly book the available appointment directly through the SMS link. Now you can easily turn cancellations into revenue, in seconds. What’s not to love about that? ❤️ Thank you to Pulse+IT for spreading the word! #Innovation #Technology #SaaS

Pricing visibility is a key driver of choice for patients - are you delivering? 🙋 Out-of-pocket costs to see a GP was revealed to be the biggest challenge for patients, according to more than 9,000 Australians surveyed in the Australian Healthcare Index Report. Cost-of-living pressures are causing patients to delay care with concerning consequences: 🩺 49% visit the GP less frequently  🦵 42% reduced allied care appointments  🦷 40% delay dental treatments and 💊 30% skipped prescription medications in the past six months. Taking online payments is one way to provide pricing transparency that alleviates patients’ hesitations and helps them manage healthcare expenses, avoiding unexpected costs or “bill shock.” Healthengine HAPPAYNESS enters the chat 👀  HAPPAYNESS is the convenience of online payments for patients. It's the pain-free payment solution for healthcare providers. Now your practice can effortlessly manage patient payments online through Healthengine’s secure, conversion-optimised payment gateway. Get paid for telehealth appointments, online bookings and payment follow-ups, without the phone calls. Because HAPPAYNESS is getting paid 😃 Find out more about HAPPAYNESS via the link in the comments. #Report #Patients #Payments Healthengine Australian Patients Association