Trip.com Group Hotel Hub

Chinese New Year🧧🐍, one of the busiest travel seasons for Chinese outbound travelers and a peak period for the travel and hospitality industry, falls in January 2025 and lasts for approximately one week. To help hotels capitalize on this upcoming opportunity📈✨, Trip.com Group Hotel Hub has designed a comprehensive data report offering EXCLUSIVE insights on demand size, market value, and why you should choose Trip.com to help drive traffic and bookings during this travel wave. 🌏✈️🏨🧳 Contact your market manager, or Log in to our partner hub to access the full data report https://lnkd.in/ggJWxFzf #ChineseNewYear2025 #ChinesePublicHoliday #TravelRush #ChinaOutboundTravel #DataReport #MarketDemand #DemandForecast #ExclusiveInsights #HotelMarketing #TravelerDemographics #TravelerProfile #TopTravelDestinations #DarkHorseDestinations #HotelBookings

Trip.com Group is thrilled to have recently hosted an unforgettable event at the stunning Párisi Udvar Hotel Budapest - The Unbound Collection by Hyatt. The elegance of the venue set the stage for a remarkable day of insightful discussions and networking. Over 70 partners joined us as we shared compelling statistics highlighting the impressive growth of the travel market in the Hungarian region, with a particular focus on Budapest as a key destination. The positive momentum for Budapest's future is evident, and more importantly, significant potential for strong partnerships with local Hungarian businesses. A huge thank you to our fantastic guest speakers, Máté Ritter, Head of Airline Development at Budapest Airport, and Mátyás Dobó, Head of Business Partnerships at Hungarian Tourism Agency, who led an engaging discussion and shared their expertise and passion for the future of travel in Hungary. And of course, to the incredible staff at Párisi Udvar Hotel Budapest - The Unbound Collection by Hyatt for their exceptional support in making this event a success. Get ready for more informative workshops and networking sessions in new markets, as Trip.com continues to make waves in the industry, aiming to bring significant impact and value to our partners! #PárisiUdvarHotelBudapest #HungarianMarket #HungarianHotels #BudapestHotels #BudapestTravel #BudapestAirport #VisitHungary #TravelWorkshop #TravelPartnerships

Trip.com has been honored with double recognition at the International Customer Relations Excellence (CRE) Awards, winning both Contact Centre of the Year and Global Support Services of the Year. These prestigious awards, presented by The APCSC Asia Pacific Customer Service Consortium Ltd., acknowledge companies that excel in world-class standards, best practices, and customer service quality. This global recognition highlights Trip.com's steadfast commitment to offering travelers the best customer service experience. With a nearly 90% Global Customer Satisfaction rate, Trip.com provides 24/7 support across 15 international locations, ensuring comprehensive assistance to international travelers at every stage of their journey. Read more here https://lnkd.in/gD32jgPV #CustomerService #CustomerFirst #CustomerSupport #CustomerSatisfaction #WorldClassService #InternationalCustomerRelationsExcellenceAwards #CREAwards #ContactCentreoftheYear #GlobalSupportServicesoftheYear #APCSC #247CustomerSupport #TravelAwards #ServiceExcellence

Getting Ready for the Chinese Outbound Travel Rush! 🌏✈️🏨🧳📈✨🧧🏮🐍🧨 Chinese New Year, one of the busiest travel seasons for Chinese outbound travelers, falls in January 2025 and lasts for approximately one week. This presents a prime opportunity to attract and engage this high-demand market with a comprehensive property profile and the incremental marketing support provided by Trip.com platform. Discover our exclusive marketing campaign tailored to help your hotel drive traffic and boost bookings during this peak travel period. https://lnkd.in/gcS9K4Tj #ChineseNewYear2025 #TravelRush #OutboundTravel #MarketingCampaign #MarketingResources #PeakTravelSeason #HotelMarketing

We are thrilled to spotlight seven exceptional properties from Hong Kong, Singapore, Japan, and Thailand, celebrating their remarkable partnership with Trip.com through our Trip.Best series! For those unfamiliar, Trip.Best is a prestigious accolade awarded to the top-rated hotels worldwide. It features a carefully curated collection of properties recognized for their outstanding customer reputation, superior service quality, and overall popularity in their respective locations. With fewer than 1% of hotels on Trip.com receiving the Trip.Best award, each selection is made from millions of customer reviews, reflecting the trust and satisfaction of customers globally. Congratulations again to these Trip.Best properties, and Thank you for sharing your excellence with the world! Marriott Hotels #WOsaka CONRAD SEOUL Capella Hotels and Resorts #CapellaBangkok #CapellaSingapore Mandarin Oriental Hotel Group PARKROYAL COLLECTION Pickering, Singapore Follow Trip.com Group Hotel Hub for more on Trip.com's Hotels & Accommodation business. #TripBest #AsiaTop100 #hospitality #TopRatedHotels #TravelExcellence #LuxuryHotels #CustomerSatisfaction #CustomerCentric #TopChoices #HotelAwards #TravelAwards

We are honored to have successfully conducted a series of workshops with Türkiye Turizm Tanıtım ve Geliştirme Ajansı | Türkiye Tourism Promotion and Development Agency (TGA) in our key markets: İstanbul, Antalya, İzmir, and Kuşadası. Bringing together over 300 industry professionals to discuss collaborations and forge partnerships, we have strengthened our ties with the local hospitality and accommodation industry in Türkiye. Our sincere thanks go to Dr. Elif Balci Fisunoglu (PhD), Vice General Manager of TGA, as well as Timuçin Güler, Executive Board Member of TGA, for their esteemed presence and efforts in making these workshops successful. This initiative marks a promising beginning and underscores our long-term commitment to providing exceptional travel experiences and driving the growth of Türkiye's tourism sector! #TGA #Türkiye #TürkiyeTourism #GoTürkiye #İstanbul #Antalya #İzmir #Kuşadası #eventsinTürkiye #strategicpartnership

Trip.com is excited to introduce a new feature that highlights hotels and accommodations certified by Global Sustainable Tourism Council (GSTC)-Accredited Certification Bodies, making it easier for travelers to find and book sustainable options. This initiative supports responsible tourism and meets the growing demand for sustainable travel. By encouraging more hotels to pursue sustainability certifications, we are fostering a greener future for the travel industry. Our commitment to sustainability is further underscored by our goal to achieve carbon neutrality by 2050 and our efforts to provide lower-emission travel solutions. Given this initiative, Edison Chen, Vice President of Trip.com Group, will be speaking at the GSTC2024 Global Conference in Singapore. He will join the session "Driving Profitable Sustainability: Business Opportunities in ASEAN's Sustainable Tourism" to discuss the intersection of sustainability and profitability in tourism, and explore emerging business opportunities, market trends, and the increasing consumer demand for sustainable travel experiences in ASEAN. Read more here https://lnkd.in/g6SDumsU #ESG #GSTC2024Singapore #sustainabletravel #responsibletourism #ecofriendly #greentravel #certifiedsustainable #ProfitableSustainability

Managing reservations is key to a hotel's success. Knowing where your bookings come from and where you might be losing out can help you make smarter decisions on pricing, marketing, and guest satisfaction. That's where Trip.com's eBooking extranet comes in! Our Reservation Insights & Competitive Set feature provides the key data you need to see the full picture, including reservation gains and losses, cross-visit rates, and competitive set index. Leveraging these insights allows you to analyze competition more effectively and uncover new opportunities to safeguard and enhance revenue. Login to eBooking today to unlock these reservation insights and boost your hotel's performance on Trip.com! https://lnkd.in/gyh9wKFy #hotelreservations #reservationmanagement #reservationinsights #competitiveset #competitionanalysis #revenuegrowth

Kudos to the outstanding properties honored with Trip.Best awards for their exceptional service quality and dedication to excellence in hospitality! Our Oceania team has actively presented these awards to the properties that have closely collaborated with us, and we are proud to recognize their achievements and celebrate our strong partnerships. For those unfamiliar with Trip.Best, it is a curated collection of top-rated hotels selected for their reputation, quality, and popularity in specific locations. Trip.Best was launched to offer customer-centric options that cater to diverse travel needs, providing choices that users can trust, especially when they are unfamiliar with a destination. This inspires confidence in the pre-trip decision-making process for customers and brings brand exposure, incremental traffic, and Trip.com recognition to the properties featured on the list. Fewer than 1% of hotels on Trip.com are awarded Trip.Best, meticulously chosen from millions of customer reviews, making this recognition truly prestigious. Once again, congratulations to all the awarded Trip.Best hotels! The Hotel Britomart SO/ Auckland InterContinental Wellington Langham Hospitality Group Radisson Blu Plaza Hotel Sydney Sofitel Wellington W Sydney West Hotel Sydney, Curio Collection by Hilton @Black Swan Lakeside Boutique Hotel @Boulcott Suites @QT Auckland an EVT hotel #TripBest #hospitalityexcellence #servicequality #partnership #travelrecognition #highrecommendations #customercentric #topratedhotels #hotelselection #hotelawards

We had the privilege of being interviewed by CGTN during the prestigious World Travel Market (WTM) London, which drew over 40,000 industry professionals. This event provided a unique opportunity and global stage for us to engage in discussions about both the recovery and the evolving challenges in travel and tourism, as well as to share our initiatives in leading the future of travel. Boon Sian Chai, Managing Director and VP of International Markets at Trip.com Group, shared his insights on visa-free policies, AI advancements, and the importance of travel sustainability- "For countries that have adopted reciprocal visa-free travel, like Singapore, Malaysia, Thailand, and some Middle Eastern countries such as Saudi Arabia and the UAE, they are seeing better growth compared to those without such policies," said Chai, expressing hope that China's visa-free policy would inspire similar actions from other nations. Another interesting topic is the increasing demand for tailored travel experiences. "Our trip planner tool provides an itinerary based on customer preferences," said Chai, referring to TripGenie, an AI-powered travel assistant designed by Trip.com to provide personalized travel recommendations and seamless trip planning. "If someone flies from Shanghai to London for five days, our tool curates activities, hotel options, and more, integrating everything into a seamless booking experience." Read more about how #WTMLondon2024 reveals global tourism spending hitting pre-pandemic highs, the rapid rebound but looming cost concerns, China's growing influence on global tourism, and sustainability as a growing concern. https://lnkd.in/gRgy29uv #WTMLondon #WTMLondon2024 #ExcelLondon #CGTN #UserCentric #TravelTech #AIinTravel #FutureofTravel #TravelandTourism #Travelinnovation #customerjourney #Visafree #VisaTravel #SustainableTravel #TailoredTravel #travelexperience #personalizedtravel #AIpowered #AIrecommendations #curative