Wie entscheiden Sie, wann Sie den Problem-Solution-Fit erreicht haben und bereit für die Skalierung sind?

The key to any great company is that they are solving a real problem that someone has. Great companies solve problems. It can start as simple as documenting what that problem is, and in another bullet what your solution is. From there the list out the steps you will take to test both your problem and solution.

Siempre es fundamental comenzar por identificar el problema. A menudo, los emprendedores se centran en desarrollar soluciones, pero la realidad es que las buenas soluciones surgen a partir de comprender a fondo los problemas. Esto implica dedicar tiempo a estudiar en profundidad los problemas que se intentan resolver y comprometerse diariamente a aprender más sobre ellos. En muchas ocasiones, las soluciones menos convencionales resultarán más eficientes para abordar los desafíos. Estas soluciones emergen a partir de realizar análisis exhaustivos de los problemas y sus implicaciones.

From my experience, you know you've hit problem-solution fit when your solution isn’t just solving the problem—it’s doing it in a way that keeps people coming back. If your users are saying, "This is exactly what I needed," and your growth is pulling, not pushing, it’s time to scale. Until then, keep refining.

You've achieved Product-market fit when you users show: • Strong retention • Consistently use your solutions • Refer to others without prompting Also, your customer acquisition cost is decreasing, and you're experiencing organic growth. By means of asking user feedback you can detect the overall sentiment, improve any bugs and features that might be missing and assess whether your solution is ready to scale. Both qualitative and quantitative feedback are important.

So many founders and startups are afraid to spend real time interviewing potential customers because they don't want to be perceived as not having it together. But when you are willing to approach people and ask for help with something you are building or testing, often people are willing to help. It's important you be transparent with what stage you are in with your product or service though.

From my experience, problem-solution fit is when your solution consistently solves a real pain point for your target audience. You'll know you're ready to scale when customers not only embrace your product but also advocate for it. If your idea spreads without you pushing it, that’s your signal to scale. Until then, keep validating and refining.

This is probably the most difficult question to answer if there was no scope of work defined at the charter stage. Every project differes from the other, but Knowledge base and Learning register though seems a cliche to many comes pretty handy. If you haven’t planned the scalability of the project well in advance you might have ready chosen a wrong programming language to build the product, wrong development approach or many othet bottle-necks. For eg. In my initial years of PM, while working on a project which was suppose to be a B2C platform, I made an error to develop the platform on a language which had less support from the developer community and was not easily scalable. Eventually, we spent lot of time writing the middleware.

Typically if you have retention of clients above 90%, you have something worth scaling. If you are bleeding customers though, keep iterating. There isn't a definitive metric for every business, but looking at retention and satisfaction will be some of the biggest indicators on when it's time to scale.

This is what had first-hand experience of, you'll know you've achieved problem-solution fit when your customers start pulling the product out of your hands. They’re not just using it—they’re relying on it. Feedback is positive, churn is low, and referrals start coming in naturally. At that point, it’s not about pushing your product anymore. It’s about keeping up with demand. That’s when you’re ready to scale. Keep it simple, keep it smart.

When you’ve solved a problem so well that customers can’t imagine life without your solution, that’s your green light. It’s when you’ve got people knocking on your door, not because you’re selling, but because they need what you offer. You’re ready to scale when your solution isn’t just liked, it’s loved. That’s the sweet spot where scaling makes sense.