Cognigy

📣 BIG NEWS: Cognigy's Agentic AI is here! Meet Cognigy’s Agentic AI – a new generation of autonomous, goal-oriented AI workforce. The AI workforce of the future isn't just coming—it's here NOW. 🔑 Key Features of Agentic AI: Humanlike reasoning: Independently analyzing request and coming up with the best course of action Autonomous decision-making: Dynamically navigating and utilizing tools for successful task completion Collaborative AI: AI Agents can consult with other AI Agents and humans to deliver the most efficient and accurate solutions Hyper-personalization: Integrated memory ensures context-aware and uniquely tailored interactions to each customer Ready to see what’s possible? Watch this video with Cognigy's CEO & Co-Founder, Philipp Heltewig, and see Agentic AI in action! 📅 Join us for the release webinar on November 14th to experience Agentic AI live in action. Register now to secure your spot: https://hubs.la/Q02W7WYd0 #AgenticAI #CustomerExperience #AI #AIAgents #Cognigy #CX #AIWorkforce

🚀 Elevate Your AI Agent in Just One Click with Cognigy! Besides the option to hire a fully pretrained AI Agent, you can also upskill any existing AI Agent (whose personalities are already fine-tuned for your brand) with various preconfigured skills available in our Job Market. Take a sneak peek below and watch our full Q4 Tech Update webinar on-demand to stay informed about the latest features we’ve released this quarter here: https://hubs.la/Q030kY8H0 #AI #Cognigy #TechUpdate #AIAgents #Innovation #CX

Warten war gestern. 🎯   Wer lässt seine Kunden 10 Minuten in der Hotline hängen, wenn Conversational AI in Sekunden Lösungen liefert?   Zeit für ein Upgrade – eure Kunden werden es lieben!    🎬 Jetzt reinschauen! Unsere Experten teilen Ideen, wie man mit smarter Technologie einen besseren Kundenservice ermöglicht. #ConversationalAI #CustomerExperience #CustomerFirst #Chatbots #Cognigy #Deloitte Deloitte Digital Deloitte Stephan Schuessler

💡 7 Features That Set Cognigy Agentic AI Apart! Cognigy Agentic AI redefines CX automation with precision, multimodal capabilities, enterprise-grade security, and more. Each feature is tailored to meet the demands of modern contact centers. Swipe through to see how Cognigy is transforming customer interactions! Learn more: https://hubs.la/Q0302jBT0 #AIAgents #CXAutomation #AgenticAI #Cognigy

Big news! Cognigy has been recognized as one of the Top 100 Next-Generation Companies of 2024 by World Future Awards! This isn’t just an award; it’s a celebration of innovation, dedication, and the impact Conversational AI is having on customer experiences worldwide. We’re honored to be shaping the future alongside such amazing companies. To our incredible team, partners, and clients – this one’s for you! 💙 Curious who else made the list? Take a look: https://hubs.la/Q02_LHmh0 #AIAgents #Cognigy #Innovation #CustomerExperience

Last Call for Tech Update 2024! Join us on December 19, 2024, at 5:00 PM (CET) | 8:00 AM (PT) to explore the latest AI innovations from the past 90 days. Discover updates on Agentic AI, the Goals Dashboard for measuring AI impact, LLM Fallback for seamless operations, advanced handover connectors for contact center integrations, and much more. These updates are designed to elevate your AI projects and deliver measurable success. The session will feature insights from our experts Anastasiya Kolos, Merlin Eunicke, Deniz Ergün, and Sergei Levkov. Don’t miss out—save your spot today! 👉 https://hubs.la/Q02_Mfdd0 What update excites you the most? #AIAgents #ConversationalAI #AgenticAI #TechUpdate #Cognigy @

Our early holiday gift to you: The Cognigy Academy Certification in Agentic AI is here! Led by Derek Roberti, VP of Technology at Cognigy, this new course is tailored for experienced Cognigy users looking to deepen their expertise in Agentic AI. Discover how to build, orchestrate, and deploy AI Agents powered by LLMs to drive enhanced automation and scalability. What you’ll gain: 1️. Advanced skills to design and train AI Agents. 2️. Practical knowledge for orchestrating and deploying an AI Workforce. 3️. Tips and best practices to achieve new levels of automation and efficiency. The link is in the comments. Enroll for free and get certified today! #AIAgents #CognigyAcademy #ConversationalAI #AgenticAI

This is a post for our customers. They are our AI Champions, and nothing we do would be possible without them. This year has been super eventful, filled with countless contributions from so many different brands – too many to name them all. In 2024, our customers: -Spoke on 33 occasions (events, webinars, roundtables) delivering presentations -Took several reference calls each month -Gave interviews to the press and spoke to analysts -Recorded video testimonials -Built demos to showcase their innovations -Came together as Cognigy Advisors -Celebrated their successes at our Summit -Contributed to Success Stories, Industry Guides, and Papers... all while managing their full-time jobs. They did this because they believe in our product. And that belief doesn’t just make us incredibly proud, it makes everything we say credible. Our Cognigy Community is our greatest asset. We wish all our AI Champions a well-deserved end of the year and cannot wait to start 2025 with even more collaboration and togetherness. You rock. Thank you! The Cognigy Team #happynewyear #together #community

📢 Der Klassiker im Kundenservice: „Ich verbinde Sie mal weiter…“ – aber wie lange noch?   Jeder kennt es: Einfache Anfragen werden zum Geduldsspiel, weil sie vom Zuständigkeitstheater überschattet werden. Das ist nicht nur frustrierend, sondern kostet auch Zeit.   In unserer Videoreihe „Lieber Kundenservice…“ zeigen Cognigy und Deloitte ehrliche Stimmen und echte Erfahrungen. Menschen teilen, was sie bewegt – und was besser werden muss im Kundenservice.  🎬 Jetzt Folge 2 unserer Videoreihe „Lieber Kundenservice…“ ansehen und herausfinden, worauf es im Service wirklich ankommt!  - https://hubs.la/Q02_zXYV0 #ConversationalAI #CustomerExperience #Chatbots #Cognigy #Deloitte Deloitte Digital Dilek Imseytoglu

Exciting news: We’ve introduced impactful enhancements to Agentic AI! Key highlights: 1️⃣ Condition-based Tool Execution – Offering enhanced enterprise control, even in non-deterministic AI environments. 2️⃣ Multimodality – Delivering more engaging and intuitive interactions with real-time image file processing. 🎥 Watch the release highlight video below for a glimpse of these features in action. This release also marks a significant milestone with the public availability of Agentic AI. Learn more: https://hubs.la/Q02_qqMX0 #AIAgents #AgenticAI #Cognigy #AIInnovation