Twistellar – Salesforce CREST Partner

Twistellar is happy and proud to announce that we’ve become a Salesforce CREST Partner! 🎉 For making this growth possible, we are incredibly thankful to: ✧ Our amazing Salesforce Partner Managers and Partner Advisors ✧ Salesforce Account Executives ✧ Twistellar Clients ✧ Twistellar Partners And importantly, ✧ The stellar team behind Twistellar — without your dedication, hard work, positive attitude, and commitment to excellence, this designation would be impossible! Thank you! We will keep doing it perfectly on the way to the SUMMIT status. 😉 For more information on what the Salesforce CREST status means for our clients, visit: https://lnkd.in/djBWQf53 #Salesforce #SalesforceCrestPartner #SalesforcePartner #SalesforceConsulting

🎄 Merry Christmas and a Happy New Year! At Twistellar, we’re proud to reflect on another year of achievements and hard work of our incredible team. This year, we successfully completed numerous projects, started new partnerships and continued to deliver stellar experiences in the #Salesforce ecosystem. For this holiday season, we wish you, your colleagues, and loved ones joy, warmth, and special moments. Thank you for joining us this year. Here’s to more in 2025—stay tuned! https://lnkd.in/dg58hCEG

Effective communication is essential for delivering excellent customer service, but are you fully leveraging #Salesforce to streamline call interactions? CTI (Computer Telephony Integration) tools can connect your CRM to your communication channels, optimizing workflows and improving response times. In our latest article, we cover: ✅ What CTI tools are and how they integrate with Salesforce ✅ Key features to consider when choosing a CTI solution ✅ Top CTI tools for Salesforce and how to select the right fit for your needs ✅ Real-world examples of how CTI can boost your customer interactions Read more here: https://lnkd.in/dZinqzcu #SalesforceCTI #CustomerExperience #CRMIntegration #CustomerSuccess

#Salesforce offers powerful tools for automation, but choosing the right one can make or break your solution’s efficiency. While Salesforce Flow is user-friendly and constantly evolving, some find it limiting for complex tasks. On the other hand, Apex offers unparalleled flexibility—if you have the expertise. So, who’s right? Can Flow replace the need for Apex? Or do you need a blend of both? Our article breaks it down: ✔ Salesforce Flow: Pros, cons, and when to use it ✔ Apex: The advanced alternative for intricate automation ✔ How to decide based on your business needs. Read the full article: https://lnkd.in/dYPSE_Gj #SalesforceFlow #Apex #SalesforceAutomation

Running three independent CRMs across several divisions—recruitment, consultancy, and tech—can cause a lot of data silos. From manual candidate searches to disjointed billing processes, data silos hampered collaboration, while outdated workflows delayed client and candidate services for a holding group of companies. Working closely with Clive Henry Group’s team and its divisions, Woodrow Mercer Healthcare, Mprove and Tech Canal, we implemented and customized Seven20 a #Salesforce -native CRM/ATS to unify recruitment workflows and boost efficiency. The transition from the legacy timesheet system to Salesforce was nearly seamless, with no drop in timesheet submissions during the switch-over week. Key achievements: ✅ Unified candidate search, applicant journey management, compliance collection, and onboarding ✅ Automated timesheet approvals and streamlined billing workflows ✅ Increased CRM adoption, with sales teams actively embracing the new platform A special thank you to Clive Henry Group and Natasha Evans, Commercial Director, for the collaboration and valuable feedback. Read the full success story: https://lnkd.in/dRW6-E63 #SalesforceCRM #SuccessStory #Recruitment #RecruitmentCRM #Healthcare

Marketing automation is a game-changer, but tools like #Salesforce Marketing Cloud Account Engagement (Pardot) deliver maximum value only when paired with a solid strategy and preparation. In our article, we explore: 👉 What MCAE is and why it’s a leader in the B2B marketing space 👉 Practical benefits—from automating email campaigns to streamlining social media and content distribution 👉 Real-world success stories of companies that harnessed MCAE for better customer engagement and marketing ROI Curious if Account Engagement can transform your marketing efforts? Dive in: https://lnkd.in/dDMxnD-B #MCAE #AccountEngagement #MarketingCloud #MarTech #CustomerExperience #Pardot

78% of banking customers initiate their relationships with banks through websites or mobile apps, but many financial institutions (FSIs) are still struggling to keep up with digital-first customers. Our article explores how #Salesforce can help FSIs overcome these challenges and deliver better experiences. Here’s what we’ll cover: 🔹 Why FSIs struggle to proactively serve their customers 🔹 How financial institutions can better support their clients’ financial health 🔹 The importance of seamless, integrated data for personalized services 🔹 How FSIs can provide transparency and control over customer data Read the full article to discover how you can make your financial services more agile and customer-centric with Salesforce Financial Services Cloud: https://lnkd.in/dypm9r-r #FinTech #CustomerExperience #FinancialServices #Automation 

Heading to Dublin! ☘️ As the year wraps up, it’s the perfect time to plan your budget ahead and explore how Salesforce can fit in with maximum value. If you’re Dublin-based, don’t miss the chance to connect with Thomas Hobel, Chief Executive Officer at Twistellar Europe, at the Salesforce office to discuss how Salesforce can streamline your operations and increase your ROI. 📅 Tuesday, Dec 10 – Thursday, Dec 12 To arrange a meeting, contact Thomas directly at: 📞 +45 23 25 21 97 📧 thomas.hobel@twistellar.com Looking forward to seeing you in Dublin! #SalesforceConsulting #Networking #Dublin

Get started with Salesforce #Agentforce quickly and effectively. Whether you're looking to automate customer support responses or streamline appointment and booking interactions, we can help you launch your first Salesforce AI Agent tailored to your unique business needs. Twistellar’s Agentforce QuickStart approach is flexible: you choose the services you need, and our Salesforce-certified experts guide you through configurations designed for your use cases. ✅ Begin with essential features and expand as your needs grow ✅ Address priority use cases with generative AI and scale across teams ✅ Achieve fast, best-practice implementation with clear timelines Interested in exploring QuickStart options for your business? Contact us for a free consultation: https://lnkd.in/dQ7Dsx5S #SalesforceQuickStart #SalesforceAgentforce