Showing posts with label SOX. Show all posts
Showing posts with label SOX. Show all posts

Saturday, December 28, 2024

Audit Workbench in Dynamics 365 Finance and Operations


















AUDIT WORKBENCH IN DYNAMICS 365 FINANCE AND OPERATIONS

In the previous article, I provided an introduction to the audit features available in Dynamics 365 Finance and Operations, highlighting tools such as the Audit Trail and Audit Workbench, which are designed to support compliance and transactional accuracy. 

This article delves deeper into the Audit Workbench module, a detective tool that enhances audit processes by automating the detection, tracking, and resolution of transactional discrepancies, ensuring compliance and operational efficiency.

Let's get started.

CONTENT

The logic
Query (Audit) types
Sample scenarios
Demo - Case creation
Demo - Audit
Conclusion

THE LOGIC

The logic of the Audit Workbench module in D365FO involves the following steps:

  • Creates Policies: Establishes audit policies and rules to define criteria for identifying discrepancies or irregular transactions.
  • Monitors Transactions: Continuously scans transactional data to detect deviations from the defined policies.
  • Identifies Exceptions: Flags transactions that violate policies as exceptions for further review.
  • Conducts Audits: Facilitates a detailed examination of flagged exceptions to analyze potential issues or risks.
  • Tracks Resolutions: Enables tracking and documentation of resolutions for each flagged transaction, ensuring accountability and compliance.
  • Provides Insights: Generates reports and insights to support decision-making and improve future processes.

This article demonstrates all of the above steps through realistic end-to-end business scenarios.

This feature enables the auditing of expense reports, vendor invoices, and purchase orders in various ways. The essential configuration required is the Audit Policy, which allows you to specify the document type to be audited and select the desired audit type.

QUERY (AUDIT) TYPES

When you set up an audit policy rule, the first thing you do is pick a rule type. This also decides the kind of audit the rule will use. The query looks at the source document the rule will evaluate and figures out details like which legal entity and date to use when selecting documents for auditing. The type of query also affects what fields show up by default when you're working in the query page or the Audit policy rule page.












Query type

 

Purpose

Conditional

It is used to evaluate records against a set of conditions and take action when those conditions are met. For example, you can configure a rule to flag expense reports if they exceed $1,000 and do not include an approval signature. This type of rule ensures compliance by checking for specific combinations of criteria in your data.

 

Aggregate

It is used to flag transactions or records that exceed certain thresholds or limits when grouped together. For example, you can use it to audit total expenses submitted by an employee over a month, or total payments to a vendor in a specific period, and flag cases where the amounts exceed a predefined limit. This helps identify unusual or risky trends for further review.

 

Sampling

It is used to pick a small, representative set of records from a larger dataset to review for compliance, accuracy, or irregularities. For example, you can configure a rule to randomly select 5% of all vendor invoices from a specific period for audit, ensuring a fair and manageable review process without checking every single transaction.

 

Duplicate

It is used to flag records that may have been entered multiple times by mistake, such as duplicate vendor invoices, expense reports, or purchase orders. For example, you can configure it to detect invoices with the same vendor, invoice number, and amount, helping to prevent overpayments or fraud. It’s a tool to ensure data accuracy and avoid redundancy.

 

List search

It is used to create audit policies that focus on identifying specific values or patterns within a list of data (e.g., transactions, vendor records, or employee expenses). These rules are ideal for catching anomalies, policy violations, or data points that require further investigation.

 

Keyword search

It is used to identify records that might need attention based on certain words or terms. For example, you can use it to find expense reports, vendor invoices, or other documents that include keywords like "gift" or "bonus".

 

SAMPLE SCENARIOS

The next step is to explore how these queries can be applied in real-world scenarios. By using these query types, you can create targeted rules to monitor and flag specific document types. Below are practical examples for each query type, demonstrating how they can be configured to identify anomalies, ensure compliance, and improve data accuracy in Dynamics 365 Finance and Operations.

List Search Policy Rule

  • Scenario 1: Identify all purchase orders where the requested delivery date is in the past, ensuring timely communication with vendors.
  • Scenario 2: Flag vendor invoices with payment terms longer than 90 days to ensure compliance with organizational policies.
  • Scenario 3: Highlight expense reports submitted with amounts exceeding $5,000 for further managerial review.

Keyword Search Policy Rule

  • Scenario 1: Search for the word "urgent" in vendor invoice descriptions, which may indicate rushed or unusual transactions.
  • Scenario 2: Identify expense reports containing the keyword "gift," as these may require special approval or policy checks.
  • Scenario 3: Flag purchase orders with descriptions containing "custom" to ensure they align with approved procurement guidelines.

Duplicate Policy Rule

  • Scenario 1: Detect duplicate vendor invoices submitted with the same invoice number, amount, and vendor, avoiding overpayments.
  • Scenario 2: Identify duplicate purchase orders with the same vendor, total amount, and delivery date, which could indicate data entry errors.
  • Scenario 3: Flag duplicate expense reports submitted by the same employee for the same trip or purpose to prevent duplicate reimbursements.

Sampling Policy Rule

  • Scenario 1: Randomly select 5% of purchase orders from the last month for auditing to ensure compliance with procurement policies.
  • Scenario 2: Sample 10% of vendor invoices over $50,000 for auditing to confirm they have proper supporting documentation.
  • Scenario 3: Select a random set of expense reports from a specific department for a compliance check.

Aggregate Policy Rule

  • Scenario 1: Flag vendor invoices where the total payments to a single vendor in a month exceed $1,000,000, signaling a need for further review.
  • Scenario 2: Identify purchase orders where the total value of orders placed with a single vendor in a quarter exceeds $2,000,000, ensuring compliance with procurement limits.
  • Scenario 3: Monitor expense reports where the total amount submitted by an employee in a month exceeds $10,000, ensuring adherence to travel and expense policies.

Conditional Policy Rule

  • Scenario 1: Flag expense reports where the total amount exceeds $5,000 and no manager approval has been recorded.
  • Scenario 2: Identify vendor invoices where the due date is overdue and no payment has been scheduled yet, to ensure timely follow-up.
  • Scenario 3: Flag purchase orders where the total value exceeds $100,000 and the order has not been approved by a senior manager.

DEMO - CASE CREATION

Let's delve into 'Duplicate Policy Rule's 'Scenario 1'.

Navigate to Audit workbench >> Setup >> Policy rule type.

The following line indicates that vendor invoices will be subjected to a duplicate invoice check. The batch job's date range will be based on the invoice date.

Let's now configure the system to display invoices with the same amount that belong to the same vendor within a specific time range.

Navigate to Audit workbench >> Setup >> Audit policies.

Create an audit policy named Duplicate invoices.

Create a policy rule  at the bottom of the screen and click on it.

Click Filter.

Switch to Group by tab.

We want to see all invoices belong to same vendor with same amount within a specific time frame.

Configure the screen as shown below:

Click OK.

Click Test.

Specify a date range for the test.
 Note that the batch job's date range will be based on the invoice date.

Let's run the test now.
Click Run test.
Results are shown as below.
The last step is to configure a batch job to automate the process and capture anomalies. 
Navigate to Audit workbench >> Setup >> Audit policies





















Select the policy and click Additional options
















Enter the date range and click Batch.

 














Enter the batch job parameters.
















Click OK.

 














Note that batch job is added to the queue. Upon batch job completion, system creates audit cases under Audit workbench >> Audit cases.










DEMO - AUDIT

Audit cases represent exceptions flagged during periodic reviews conducted to ensure adherence to SOX compliance and internal control policies. The following steps outline the process for managing and resolving these cases effectively:

1 - Initiating case review

Access the periodic audit cases from the Audit Workbench by navigating to Audit workbench >> Audit cases.
Each case is a part of the periodic Audit. 
Select the specific case flagged for review and drill down into its details to begin the investigation.











Update the case status to "In Progress" to signify the start of the auditing process.











2 - Assigning ownership

Assign the case to a responsible auditor or investigator. This ensures accountability and a clear delegation of responsibility for addressing the identified anomaly. 















3 - Analyzing case details

The responsible individual reviews the case content.
The Associations fast tab within the audit case displays all linked documents contributing to the flagged anomaly















The ID column provides hyperlinks for direct navigation to master data or the source documents, enabling a comprehensive examination of the transactions.

4 - Analysis

Examine the flagged transactions and complete the review.













5 - Document findings

Record the investigation outcomes in the case log to maintain a detailed audit trail.















6 - Providing supporting evidence

In case the identified finding requires further clarification, attach a knowledge article as supporting evidence to substantiate its accuracy. For example, while the system may flag a potential anomaly, it enforces controls that prevent users from recording the same invoice number more than once, ensuring compliance.

Attach a knowledge article to justify the finding if necessary as shown below:








Click Yes 
7 - Closing the case

Once the review is complete and the necessary actions have been taken, update the case status to "Closed." This final step confirms that the anomaly has been resolved, and the audit process is complete.

























CONCLUSION

Audit Workbench in Dynamics 365 Finance and Operations offers a practical and efficient way to manage the audit process by streamlining the identification, review, and resolution of irregular transactions. With its ability to automate key tasks such as flagging anomalies, assigning cases, and tracking resolutions, it helps teams focus on addressing critical issues without getting bogged down in manual processes. Its flexibility in configuring policies and queries ensures that audits are tailored to the organization’s specific needs, enabling a more targeted and effective approach. By leveraging these capabilities, businesses can maintain better control over their operations, improve compliance, and ensure transparency in their financial and operational processes.

Monday, December 16, 2024

Understanding Audit Trail and Audit Workbench in Dynamics 365 Finance and Operations

















UNDERSTANDING AUDIT TRAIL AND AUDIT WORKBENCH IN DYNAMICS 365 FINANCE AND OPERATIONS

This article serves as a comprehensive discussion on the concepts of Audit Workbench and Audit Trail in Dynamics 365 Finance and Operations. We will dive deeper into the specifics in two functionalities: 

▶️ Audit Trail
▶️ Audit Workbench

This article aims to equip you with the knowledge and tools to effectively leverage these functionalities for improved governance and compliance in Dynamics 365 Finance and Operations.

Let's get started.

CONTENT

Introduction
Audit Trail
Audit Workbench
Key Differences
Conclusion

Introduction

Audit and compliance play a crucial role in managing business processes, especially in industries that need to meet regulatory requirements like the Sarbanes-Oxley Act (SOX). In Dynamics 365 Finance and Operations (D365FO), Microsoft provides a range of tools to support businesses in achieving these goals. Two such tools, the Audit Trail and Audit Workbench, are often used for tracking and managing compliance-related activities, but their functions and purposes are quite distinct.

The Audit Trail focuses on tracking changes to key data, enabling you to maintain a record of who changed what and when—an essential feature for organizations that need detailed data accountability. On the other hand, the Audit Workbench is designed for a broader approach, allowing businesses to define and monitor specific audit processes, such as reviewing user activity or evaluating system configurations against predefined compliance standards.

This article dives into the details of these two tools, explaining how they work, their individual strengths, and the scenarios where they are most useful. By the end, you'll have a better understanding of how the Audit Trail and Audit Workbench can be leveraged to support your organization's compliance strategy. Whether you're new to these features or looking to enhance your use of D365FO for regulatory purposes, this guide aims to provide clarity and practical insights.

Audit Trail

In Dynamics 365 Finance and Operations (D365FO), the Audit Trail button on vouchers provides detailed tracking information, such as type, description, creator, and creation date and time. This feature supports regulatory compliance, including SOX, by maintaining a comprehensive record of changes for audit purposes.

The Audit Trail function, accessible from the Voucher transaction inquiry page, retrieves financial transaction entries posted to the general ledger. It opens the Audit Trail Inquiry page, displaying details such as who posted the transaction, when it occurred, and the document type. Additionally, the creation date and time reflect when the transaction was posted. The page also allows users to view associated voucher transactions. 

Navigate to the Audit trail form using the following menu path:

General ledger >> Inquiries and reports >> Audit trail


The form displays all financial postings. Select the desired record and click Voucher transactions to view the original voucher details.


This button takes you to original voucher as shown below:


Investigating a user who created a voucher: If you're viewing a voucher and want to investigate who created it, click the Audit trail button.


The system will take you to the Audit Trail form, where you can see details of the posted transaction, including:
  • Transaction type
  • Date of posting
  • User who posted the transaction

While the Audit Trail provides detailed insights into individual transactions and their origin, the Audit Workbench in D365FO offers a centralized platform to manage, review, and analyze audit policies and rule violations across the system, enabling a broader scope of compliance and monitoring.

Audit Workbench

The Audit Workbench in Dynamics 365 Finance and Operations (D365FO) provides organizations with a centralized framework to monitor, review, and analyze compliance-related activities. Its purpose is to help users manage audit policies, track potential violations, and ensure transactions align with internal controls and regulatory requirements.

Key Functionalities

➡️ Audit Policy Configuration: Users can configure audit policies to monitor specific scenarios, such as duplicate invoices, unusual transactions, or modifications to master data.

➡️ Rule Violations and Alerts: The system automatically evaluates transactional data against defined policies and flags any rule violations. Violations are consolidated in the workbench for further review, making it easier to assess the impact and determine corrective actions.

➡️ Exception Review and Follow-up: The workbench provides a structured approach to reviewing flagged exceptions. Users can document findings, assign tasks to team members, and track resolution efforts, ensuring accountability throughout the process.

➡️ Integrated Data Analysis: Audit Workbench allows users to drill down into transactional and master data directly from flagged violations, providing full visibility into the root cause.

➡️ Compliance Reporting:  The tool includes capabilities for generating reports on policy violations and exceptions, helping organizations assess trends and compliance risks. These reports can be used for internal evaluations or shared with external auditors to demonstrate adherence to regulatory standards.

Practical Use

For example, if an organization wants to ensure there are no duplicate vendor payments, the Audit Workbench can flag any cases where multiple invoices with the same reference number are processed. Users can then investigate these cases and take appropriate corrective actions, all within the same tool.

Consultant’s Perspective:

From a consultant's point of view, the Audit Workbench is a practical feature that bridges the gap between transactional data and compliance management. It is especially useful for organizations aiming to maintain SOX compliance or other regulatory requirements. By leveraging this functionality, users can standardize the audit process, reduce manual intervention, and ensure audit trails are well-documented for future reference.

This functionality is not a standalone solution but a key component that complements other D365FO features, such as security roles and financial controls. It allows organizations to embed compliance management into their day-to-day operations, making it easier to manage risks proactively.

Conclusion

Both the Audit Trail and Audit Workbench play critical roles in supporting compliance and audit objectives within D365FO. While the Audit Trail ensures comprehensive data change tracking for accountability, the Audit Workbench proactively identifies and resolves anomalies to safeguard against risks. When used together, these tools provide a robust framework for maintaining compliance, enhancing audit readiness, and meeting regulatory requirements such as SOX.

Understanding the distinction and interplay between these functionalities is essential for maximizing their value and ensuring a secure and compliant ERP environment.

Audit Workbench in Dynamics 365 Finance and Operations

AUDIT WORKBENCH IN DYNAMICS 365 FINANCE AND OPERATIONS In the previous article, I provided an introduction to the audit features available i...

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