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At Atento, we are revolutionizing Business Transformation Outsourcing (BTO) by leveraging cutting-edge AI to deliver next-generation Customer Experience (CX) and Employee Experience (EX) solutions. Our innovative products are set to redefine how businesses transform and thrive in 2025. 🌟 #AI #BusinessInnovation #FutureOfWork
Thanks Atento for the CX Transformation 2025 briefing. Strengths: portfolio of as-a-service offerings, an AI ecosystem of IP and third-party platforms including for text transcription, knowledge assist, insights, sales, collections, and talent management, and offered as standalone AI products with a dedicated LLM guardrail system. #CXServices #GenAI #CXTransformation #DigitalTransformation NelsonHall