Webio

Ready to Embrace AI for Customer Engagement? AI is changing how businesses connect with customers, from understanding intent to personalising journeys and increasing engagement. But not every business is at the same stage of adoption. How ready is your business to harness the power of AI for customer engagement? 🗳️ Take our poll and share where your business stands. Whether you're fully implemented, exploring options, or just starting to think about AI, your insights matter.

🚨 Best of 2024 Webinar Series 🚨 Struggling to manage the growing volume of inbound emails? You're not alone. Customers still use email, but let's face it—delayed responses and “we’ll get back to you in 24-48 hours” just aren’t cutting it anymore. Join us for one of our top webinars of 2024 as we tackle email deflection—a smarter way to guide customers toward real-time digital channels like SMS and WhatsApp. Learn more about the webinar 👉 https://bit.ly/41rB0bu #CustomerEngagement #DebtCollecion #DigitalTransformation #AIAgent #WhatsApp #SMS #Webio

AI and automation are having a positive impact on debt collection and customer engagement, delivering smarter tools, personalised interactions, and round-the-clock efficiency. But how can these technologies make a real impact on your business? Join us for a 40-minute session where we’ll explore: 🔸Making debt collection smarter and more efficient 🔸AI models within a regulated industry - safe or not 🔸How to ensure using AI is compliant Join us to gain insights that can help shape your collections and customer engagement strategy. Read More about it : https://bit.ly/3YX1A9j Hope to see you there!

A massive thanks to my customer Webio for presenting in the AWS Gen AI Acceleration Workshop on how they worked along the last 4 years in their AI roadmap. This is only one of the great insights they shared during the day - "Pick and choose the models and specialise in the part you care about". Mark Oppermann Qamir Hussain it was a pleasure having you! Thanks to my super colleague Áine Mulloy and Hanna Mählen SnapSoft for the partnership in delivering this Workshop, and Ed O'Riordan Jonah Craig Zac Burns Hanen ZAIEM for the support along the day!

We were delighted to have Mark Oppermann and Qamir Hussain represent Webio at the AWS Gen AI Acceleration Workshop. During the “Inspiration” sessions, we shared Webio’s journey with Generative AI—from shaping our product roadmap to delivering our AI custom solutions for credit and collections. It was an incredible opportunity to connect with innovators and explore the future of AI. A big thank you to Mariana Caran Rossi and #AWS for the invitation and for hosting such a fantastic event. It was a day full of insights, collaboration, and meaningful conversations (plus some great food and drinks!). #AWSGenAIWorkshop #GenerativeAI #Bedrock #Innovation #Webio #AIAcceleration #debtcollection

Join Us for a Deep Dive into AI Automation. Our latest webinar takes a look at the building blocks of AI Automation and the impact on debt collection and customer engagement. We will provide practical insights on how AI can bridge the gap between traditional methods and modern self-service solutions and lots more. Whether you’re exploring AI for the first time or enhancing what you are already doing, this session will offer actionable insights to take your collections and engagement strategy to the next level. 🚀 #ConversationalAI #AI #Automation #DebtCollection #CustomerEngagement #Webinar

We won two awards! Webio has picked up the ‘Artificial Intelligence in Credit & Collections Solution’ and ‘Vulnerable Customer Identification & Screening Solution’ at the Credit and Collection Technology Awards! We’ve worked hard to bring #AI to life in credit and collections, and are over the moon that is being recognised. Our Custom Collections Language Model (CCLM) is at the core of these wins. It’s not ChatGTP. It’s designed for credit and collections and that’s why it works. Check out our AI and Automation - https://bit.ly/4hIYz4X Congratulations to all the winners, looked like a great night was had by all! #ConversationalAI #CustomerEngagement #DebtCollection #Webio

we’re keeping the momentum going as we gear up for the Credit & Collections Technology Awards 2024! 🎉 We’re shortlisted for three categories: 🏆 Best Use of Technology 🏆 Innovation in Collections & Recoveries 🏆 Customer Engagement Solution Best of luck to all the finalists. We’re honored to be among you! 🤞✨ #CCTechAwards2024

What a brilliant day at the Credit & Collections Technology Think Tank in Manchester! 🎉 A highlight was seeing our own Mark Oppermann on the Technology panel, discussing the impacts of open banking, AI, and machine learning on credit, lending, and collections. The session had some lively discussion around finding the perfect balance between people and tech, potential pitfalls, and the powerful role of data and analytics. Big thanks to everyone who stopped to chat with Andy Turner , Enzo Viscito, and Mark. #CCTECHTHINKTANK hashtag#CreditAndCollections hashtag#Webio