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Check out our case study on how #BAC is transforming, powered by the voice of the customer and employees, to become more #LifeCentric. #CX #EX #customerexperience #employeeexperience #VOC #CustomerCentric Karla Galvan Cinthya Moreno Cindy Jovel

We are at the final countdown for CS Week, one of the most productive events of the year. In my meetings with utility executives, I’ll be diving into pressing topics like escalating fraud losses, rising interchange costs, and driving cash flow efficiencies. At ACI Worldwide, we’re putting control back in the hands of the utility by leveraging AI to reduce fraud! Let’s connect and discuss your goals for this year or explore how other utilities are controlling costs and boosting customer satisfaction! 💡#FraudPrevention #AIDefense” #csweek2024 #customerengagement #digitalbusinesstransformation #digitaltransformation #aipowered #digitalengagement #Billpay #digitalBillpay #Utilities

Listening and transforming has changed over the years for #BAC with #Medallia, now is the key to decide next steps for improving Customer Experience ⭐️

Join us LIVE tomorrow at 11 AM ET for “Reshaping the Future of Card Programs: Industry Trends and Future Opportunities” where we’ll dive into the latest innovations and strategies shaping the future of card programs with Amount and Tedd Huff. Some key insights that you won’t want to miss in this webinar: ⭐ Optimizing origination  ⭐ Developing next-gen credit card programs  ⭐ Boosting customer satisfaction ⭐ Ensuring compliance Last chance to reserve your spot today: https://lnkd.in/gZhqnpHb

🚀 Join Us for an Exclusive Webinar on Payment Cascading! 🚀 📅 Date: 19th June 2024 🕒 Time: 1pm BST / 8am EDT Are you looking to optimise your payment processes and enhance transaction success rates? Don't miss out on our upcoming webinar, 'Unlocking the Potential of Payment Cascading,' hosted by the MRC | Merchant Risk Council! Let's unlock the future of payments together! #PaymentCascading #FinTech #PaymentsInnovation

Explore how BAC is reshaping the banking landscape with Medallia: 🔍 Expanding across multiple customer channels and employee experiences 📈 Capturing 1.8 million+ CX responses 📊 Elevating NPS by an impressive 23 points in Contact Centers and bank branches David McCrea, Regional Customer Experience Manager at BAC, shares, “We set out to become more a customer centric organization. That vision has evolved to become life-centric, measuring success in three dimensions: economic, environmental, and social.” Learn more about how BAC incorporates the voice of the customer into their service channels 👉 https://bit.ly/4d1WNJT #CustomerExperience #MedalliaCustomerStories

In an increasingly digital world, GBG helps businesses grow by giving them intelligence to make the best decisions about their customers, when it maters most. Find out how you can make more accurate customer onboarding decisions, like the other 20,000 companies GBG support already, by meeting us at #Money2020Europe! I look forward to seeing you there. #Money2020 #Money2020Europe #Onboardingintelligence #IDV #KYC #AML

If you're attending Insurtech Insights, London this afternoon, please make a stop at the Orange Stage at 15:40. Our COO, Nick Stefanovitz will be speaking alongside Maddy Howlett, Ori Blumenthal, and Harald Trautsch, on the topic: 'Reducing Costs And Enhancing Customer Loyalty: The Wonders Of UBI'. #Zego #ZegoInsurance #InsurtechInsights #InsurtechInsights2024

I&M Bank is delighted to unveil strong FY2023 financial results, demonstrating our business growth, customer centricity and relevant product solutions. Here are a few noteworthy highlights from our financial performance: - Remarkable revenue growth - Increased profitability - Superior customer satisfaction scores - Significant growth in customer numbers and digitally active customers. #IMFinancialResults #FY2023FinancialResults

✨ Introducing Marqeta's 2024 State of Credit Report ✨ Our report findings were clear: There is an appetite for new credit card offerings and rewards 💳🎁 among consumers—and financial services providers and brands should consider reinventing their approach to lasting customer loyalty. Download the full report here: