Chindo Impex

🤝 "B2B Sales Aren’t About Making Decisions For the Client—They’re About Making Decisions With the Client." 🤝 In the world of B2B sales, true success comes not from dictating decisions, but from collaborating with your clients to find the best solutions together. Let me explain with my experience: When an eyewear brand 🕶️ recently approached us with challenges in their import process, our first step wasn’t to prescribe a solution—it was to sit down, understand their unique needs, and work with them to find the best path forward. 🛑 The Situation: The client was facing repeated issues with a supplier in China, leading to inconsistent quality and missed deadlines. 🔍 Founders: “Siddhant, we’ve finalized the quality with the supplier. Can you handle the imports for us?” 🛑 Me: “Sure, but first, can you tell me more about the supplier and share his details?” After reviewing the supplier's track record, it was clear that there were some red flags 🚩: 👉 Inconsistent Quality: The supplier had a history of sending inconsistent product batches, leading to customer complaints and returns. 👉Missed Deadlines: Frequent delays were causing stock shortages, putting retail timelines at risk. 👉Poor Communication: Lack of transparency and slow responses from the supplier made it hard to resolve issues quickly. 🚨 The Tough Call: I advised the founders to discontinue working with this supplier immediately. The risk to their brand’s reputation was too great to ignore. 🔄 Our Solution: We quickly sourced a new, reliable supplier with a proven track record. Meanwhile, we implemented an interim strategy to ensure that the supply chain remained uninterrupted during the transition. ✅ The Outcome: Despite the supplier switch, the eyewear brand maintained its delivery schedules and avoided potential losses. Their customers continued to receive high-quality products without any delays, all thanks to proactive decision-making and swift action. In the import business, the right supplier can make all the difference. If your supply chain is showing signs of strain, it might be time to reassess your partnerships. Let’s connect and make sure your supply chain is rock solid. 💪 In B2B, the biggest power you have is to say NO—which is ignored by many people. #SupplierManagement #BusinessContinuity #Eyewear #ClientSuccess #B2BSales #SupplyChainManagement #Sunglasses 😎

Sirf 10 din Bache h launch mein, our shipments have not arrived what, should we do now? 😨 Another day at Chindo Impex I onboarded the client which deals in Home Decor, based out of Pune for sourcing their products from China. The Founders came to me with a very difficult demand to cater They told me we are launching a new product in 10 days but it is not imported till now I was very hesitant to commit to this deadline as it was not possible as the products were not even fully packed with the supplier Client: "Siddhant can you do this for us, we know it is a tough deadline" Me: "I will try my best to deliver"💪 Client: "We trust even if the shipments arrive late, we will postpone our launch" Now all the pressure was on me as this was a new client not delivering the shipments on time will ultimately will not turn out in my favour Step-by-Step Execution: 👉 Booking the Flight: As soon as the client approves, we secure space on the earliest flight from China. ✈️ 👉 Handling Shipments: The products, not yet fully packed, were quickly prepared and handed over to our agent. 👉 Airport Coordination: The shipment was fast-tracked to the airport in China, ready for the next leg of its journey. 🏃♂️💼 👉 Arrival in India: The clock was ticking as the shipment touched down in India and was swiftly moved to our Delhi warehouse. 🕒🏢 👉 Clearance and Transit: Clearance was completed promptly, and within 2 hours, the goods were loaded onto a truck bound for Pune. 🚛💨 The next day, the shipments reached the client’s warehouse in Pune, just in time Total Time: 8 days – from import to delivery. 🏆 This was a new record for us, accomplished through meticulous planning and relentless effort. The client was thrilled, and their product launch went off without a hitch. When you trust the process and work with a dedicated team, even the most daunting challenges can be overcome. Sometimes, the extraordinary becomes the new standard. 🌟 #ImportSuccess #D2C #HomeDecor #ChindoImpex #FastDelivery #ClientTrust #NewRecord #Imports

💎 Our Jewellery D2C Client Hit Stagnation Due to Credit 🚫 A month ago, I sat down with the founders of an artificial jewelry D2C brand Based in Mumbai, they were struggling with stagnation in their online sales. They were sourcing their products from China for their brand Me: "How's everything going with your sourcing and how many current partners do you have?" Founders: "We’re facing stagnation in sales. Can’t seem to break the ₹2 crore per month mark." 😟 After diving deep into their business model, I discovered a seemingly small but significant issue—they were relying heavily on credit terms with their import agent Let me tell you how is this linked the agent was not exploring new factories and suppliers for this brand as there was no incentive for him Stagnation was hit because no Innovation was happening When I suggested that this might be the root of their problem, they laughed and said: Founders- "Siddhant, humare liye credit importer aur agents se milta hain. It helps us in maintaining cash flows." 😅 I said- “Let's test my assumption. Give me one month, and let's see what happens.” 📆 After onboarding them in Chindo Impex what We Found: Limited Supplier Base: They were sourcing products from a single factory, leading to limited product variety. 🏭 Stifled Cash Flow: Relying on credit meant they had less incentive to explore better pricing or new suppliers. 💸 Delayed Innovation: Their product line was static because the import agent's credit terms constrained their ability to invest in new SKUs. 🛑 Results After One Month: We expanded their supplier base from one to five, introducing them to four additional factories. They launched 10 new SKUs, which quickly became bestsellers, contributing to nearly half of their total monthly revenue! 🚀💎 Founders: “Siddhant, this has been a game-changer for us. We didn’t realize how much our dependency on credit was holding us back.” 🤯 Lesson Learned: Sometimes, the terms and systems that we’ve set up can become invisible barriers to growth. Things which have worked in the past may not work for you in the future #D2C #Jewellery #ImportSolutions #BusinessGrowth #ChindoImpex #CreditProblems #NewOpportunities #Innovation

🛑 This Sales Call Shocked Me! 🛑 Me: "Why are you paying 8-9 lakhs on every shipment to your forwarder when the import value is only 50 lakhs?" 🤔💸 Founders: "Humara Forwarder itne hi leta hain." 🤷♂️ This is the story of a D2C electronics consumer brand that I onboarded on Chindo Impex 3 months ago. The brand is based in Bangalore and sources its products from China. Me: "Why are you paying 20% of your import value to your agent? What exactly are you paying for?" 😲 Founders: "Humara Forwarder products clear karwane ke itne hi leta h." 🙄 In reality, they were getting Exploited by their forwarder who was charging various hidden fees that were irrelevant. Despite having all the documentation and certifications, they were still facing issues like: Late Shipments Delayed Clearance Huge Hidden Costs The founders were so frustrated that they even considered stopping the import of their products altogether. They felt trapped and didn't see a way out. 🚀 Transformation After Partnering with Us: After partnering with us at Chindo Impex and completing a sample shipment, they saw tremendous results: ✅ Shipments arrived on the decided timeline ⏰ ✅ Options for both Air and Sea international shipping 🌍✈️🚢 ✅ No hidden charges 🔍❌ ✅ No late deliveries 📦👍 ✅ Smooth customs clearance 🛃✨ This helped them focus more on the sales and marketing aspects of their brand. Their sales skyrocketed from ₹1 crore to ₹4 crore within just 3 months! 📈🔥 Key Takeaways: 👉 Transparency is Key: Hidden fees and unclear charges can drain your profits. Always ask for a clear breakdown of costs. 💡 👉 Efficiency Matters: Delays in shipments and clearance can severely impact your business operations. Ensure your logistics partner is reliable and efficient. 🚀 👉 Diversify Shipping Options: Depending solely on one mode of transport can limit your flexibility and increase costs. Look for partners who offer multiple shipping solutions. 🌊✈️ 👉 Focus on Your Core: By outsourcing import complexities, you can focus on what you do best - growing your business. 📈 If you're a business struggling with similar issues or simply want to streamline your import operations, let's connect! Together, we can transform your import journey and boost your business growth. 🚀✨ #ImportSolutions #D2C #BusinessGrowth #FreightForwarder #CHA #SourcingSuccess #ChindoImpex

Client Testimonials

Ever imagined sealing a major business deal in the mountains? This is what happened last week- Me and my team were casually joking with the client about the scorching heatwave in Delhi To our surprise, he suggested, "Why not move our meeting to somewhere cool?" And just like that, we decided to take our business discussions to the breathtaking Himachal mountains. 🏔️ This was a crazy idea and said lets do this As we trekked through lush forests and admired the panoramic views, something incredible happened. 🌳🌲 Conversations flowed naturally, and we found ourselves discussing more than just business. We talked about life, aspirations, and the challenges we face both professionally and personally. We sat down for some chai ☕ and discussed how we could collaborate, after discussing this in detail we found out all the problems he was facing and how we could help me. In the quiet moments, with the majestic peaks, we managed to finalize a significant deal.🤝 It wasn’t just about signing papers; it was about understanding each other’s visions and aligning our goals. This experience was a powerful reminder that sometimes, the most effective business strategies involve stepping out of the office and embracing new environments. It’s about creating memories, fostering genuine connections, and understanding that business is as much about people as it is about numbers. 📈💼 #BusinessWithAView #MountainDeals #ClientAdventures #Sales #BusinessBeyondBorders #NatureAndNegotiation

🚨 A Single Overlooked Detail Cost Our Client 20 Lakhs! 🚨 "One defective batch slipped through the cracks, and our client faced 20 lakhs in losses and a damaged reputation." Quality control is not just a box to check. It’s the difference between seamless operations and catastrophic failures. At Chindo Impex, we prioritize rigorous quality control measures to ensure your imports are flawless and your business thrives. Here’s a real story of how we turned a potential disaster into a success: 🔹 The Crisis: A shipment arrived with significant defects, risking massive financial losses and client dissatisfaction. 🔹 The Action: Our team conducted a thorough inspection, identified the root causes, and worked with the supplier to correct the issues before the products hit the market. 🔹 The Result: The defective products were replaced swiftly, preventing losses and preserving the client’s reputation. How do we ensure top-notch quality? 🔸 Detailed Inspections: We perform meticulous quality checks at every stage of the supply chain. 🔸 Supplier Audits: Regular audits ensure that our suppliers adhere to the highest standards of quality and compliance. 🔸 Proactive Problem-Solving: We address potential issues before they escalate, ensuring smooth and reliable operations. 🔸 Comprehensive Reporting: Detailed reports keep our clients informed, providing transparency and peace of mind. Quality control is the backbone of successful import operations. Don’t let subpar products tarnish your brand and hurt your bottom line. Partner with Chindo Impex for impeccable quality and unmatched reliability. Ready to safeguard your business with exceptional quality control? Let’s connect and discuss how we can help. #QualityControl #ImportSuccess #GlobalTrade #IORServices #Logistics #ClientSuccess #InternationalBusiness

We are onboarding clients for May

Client Testimonials

How my clients have lost lakhs before partnering with me Yes, this is what I hear daily from a lot of brands and founders. 🌐 As an importer myself, I've seen firsthand the struggles new importers and companies face when navigating the complex world of imports. But one of the biggest challenges? Dealing with freight forwarders and Customs House Agents (CHAs) who promise the world but deliver headaches and financial losses instead. 🤯 Let me share some of the experiences that my partner brands faced earlier- 👉Shipments have arrived at the port but the agent is asking for a bizarre amount of duties and clearance charges.   👉Agent is asking for unnecessary licenses and certifications for clearance of shipments. 👉 Agents have added unreasonable costs to their bills which were not disclosed earlier. 👉 Shipments are delayed by the agent and he is not responding. 👉Due to the misleading advice of the forwarder our shipment is stuck at the port. 👉We are not able to build a supply chain and logistics system due to inefficient forwarders and agents. 🚢 From hidden fees to misleading advice, some freight forwarders and CHAs have mastered the art of deception, leaving unsuspecting young brands and founders in lakhs. 🔍 With careful research, transparent communication, and a trusted partner by your side (hint: that's where I come in!), you can navigate the import landscape with confidence. Together, we'll ensure your shipments arrive smoothly, on time, and without any unexpected surprises. 📦✈️ 💡 Don't let freight forwarders and CHAs dictate the fate of your imports. Take control of your importing journey and say goodbye to those lost lakhs. Let's turn your importing woes into wins! 💼✨ 👇 book an appointment 👇  calendly.com/chindoimpex #SupplyChainManagement #Imports #InternationalLogistics #InternationalCompliance #ecommercebrand #InternationalTrade #compliance #Sourcing #Crossbordertrade